Firefox Support Forum

Suddenly (today) games at the NY times website do not fully load. The games affected for me are spelling bee, the mini-crossword and the crossword. Wordle still works. I saw some articles about Wordle from a few months ago, and tried clearing cookies from the games website but I still have the problem.

So I have this issue with my Firefox install on my PC. For one reason or another Google services (Gmail, search, etc) do not seem to always work. They have moments where they will search or load emails, but most of the time they spin, give an error in gmail, or just won't try searching at all (hit search and just dead and blank screen).

[Oops... the system encountered a problem (#001) - Retrying..] - one of the errors commonly seen in gmail.

All I run is Ublock Origin, Keepa (amazon price tracking) and LastPass.

I've tried a total uninstall using Reva Uninstaller so it deletes remaining files. Chrome does work just fine, so it doesn't seem to be any sort of firewall or anything blocking it. I've tried going into about:serviceworkers as I saw there was an old bug having to clear out google services in there. It does maybe help at first, but they come back and it doesn't always fix it anyway.

Is there anything else I'm missing?

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 11 or even Windows 10 x64 pro this does not occur to my knowledge at all.. So I am wondering why this is happening only on ubuntu linux 22.04 and not anywhere else??.. Anyways, Thanks for listening and have a great day ahead also..

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics:

- I tested this on two separate PC - one laptop with dual GPU (an Intel UHD 630 and NVIDIA GTX 1070) and one desktop with dGPU removed (leaving only an Intel UHD 630 by i7-9700K), on both PC I made sure to run Firefox on Intel GPU only. - According to information I gathered online, Intel UHD 630 should support H264 decoding and VP9 decoding without any problem. - I tested videos from Youtube (VP9, non-HDR video) and Twitch (avc/h264 video) - The exact same video, when played on Microsoft Edge (Chromium), uses Intel's hardware decoder without any problem. - On the dual GPU laptop, when being forced to run on NVIDIA's GPU, Firefox correctly uses the NVDEC decoder without any problem. - Both PC uses the latest Intel driver (30.0.101.1191)

I have attached copies from about:support page below.

In Firefox settings, under General -> Performance section, I have left "Use recommended settings" checkbox on.

Could someone help?

I've been using Firefox 78ESR for Mac for quite some time, but finally decided to upgrade to stable release Firefox 99. What I discovered is that when I'm on a webpage and right-click and click on "select all" to copy all of the text, the text does not get copied. I have found this on websites and especially in blogger. I'm wondering if there's some setting I'm not aware of, or if Mozilla just completely did away with that ability.

Various online booking sites will format blocks of key information as large images and Firefox* never prints such pages correctly. The problem seems to occur when an image is split between one page and the next. I've attached two small images of the top of the page as displayed in Firefox and the print preview for that page. The page has two buttons ("Map It" and "add to Apple Wallet") that are forced off of page one but do not appear on page two. Page two prints as shown -- blank with only header and footer lines -- and the information that should be on page two (including any text) is omitted. I've had the same issue for several years. This includes several Firefox versions, several printer manufacturers (Cannon, Epsom, and HP), and a number of OS updates. I am absurdly loyal to Firefox (dunno why) but I keep having to switch to Edge whenever I need to print a complex web page. I keep hoping that the problem will be fixed.

• Name Firefox

Version 99.0.1 Build ID 20220411174855 Running on Windows 10 print_printer Canon G3060 series Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:99.0) Gecko/20100101 Firefox/99.0 OS Windows_NT 10.0 19043

I am unable to load google or any google searches. I have reinstalled firefox and the problem persists.

When I immediately open firefox everything works as expected, but not long after browsing the fault arises.

I am having a weird issue in Firefox. This issue happens on all websites, in all text entry fields of any kind.

It is like there is another 'ghost box' overlapping each entry field. It is hard to tell in the pics (was hoping I could post a video), but in the first one you can see the cursor is slightly lower than the actual field. If I type, nothing will appear. Then if I click again, a bit higher, I can type into the actual field.

I have never seen this before but it happens on ALL websites. It is a bit frustrating having to re-click all the time. Also, I was getting concerned there might be some keylogger or weird virus on my machine. Any ideas what is wrong here?

After few search, the adress bar just don't work anymore : nothing happen.. (with google) Need to close et start again Firefox to use search... until the same problem again

Afte a while , when i open a new tab and enter a "word/phrase" the tab wont do anything - not search, not open wesites, or google it automaticaly on enter. I have to close and open the browser to be able to use it again. I have allready fresh install, i have change the appblocker, logout and more setings but I have no solution yet. Maybe there is an log to look up to see where the problem persists. Thank you!

This is my story. Digital affairs are serious problems for a marriage, although sometimes, they are also a symptom of underlying problems. Either way, you may quickly end up needing a divorce lawyer’s assistance if you do not put a fast halt to what is happening. Previously, traditional notions of infidelity required an actual physical relationship between an unfaithful spouse and their romantic partner. Thanks to the chxhack @gmailcom who helped me to dig into the communications of my husband platforms like his phone and social media, that i discovered that he was hacking extra affair and i got all the records of the communications and i was able to save my marriage. therefore if you are experiencing such worries get intouch with above. thank you.

On my old (Intel based) MacPro Zoho email works fine. On my new M1 chip MacPro when I first open Zoho, or open an email, the page does not render properly at first (buttons/links don't work etc). After a delay it refreshes and shows properly. The delay depends on how fast my internet is - in the evening it can be a minute or so. Even when the internet is good I still get 2 versions of a page with a pause in between.

I tried on Safari and it works fine - which makes me think this is a Firefox issue.

I have some screen shots but when I click the browse button below I can select a file then it just endlessly shows working. I will have to email these to you separately

Thanks Phil.

Hi Firefox team,

First of all thanks for this amazing product.

I hope you are aware that drag and drop to Outlook 365 (online version) on Firefox browser v99.0.1 is not possible.

Regards,

Hello, I just installed windows 10 on my nephews computer. I installed firefox so I don't have to use edge, but firefox won't start. It just flashes. I have tried re-installing firefox, deleted all mozilla and firefox files and folders and clean installed firefox, even reinstalled windows. Troubleshoot mode don't work, it just flashes too. I checked for Crash Reports, but there are none. The only time it works is when windows is in safe mode, I even upgraded to computer to windows 11 hoping that it would fix what ever is going on. But it didn't. I honestly have no idea what to do next. Firefox has worked on that computer before. Everything else works fine, it's just firefox that won't work. If anyone has any ideas, please let me know.

If Firefox is open and running, then the firefox icon is an orange fox. I Firefox is closed and not running, then firefox icon is a square white paper (generic icon). This problem did not exist in all previous editions of firefox, only in firefox 100. Help.

I am currently using facebook on firefox on my apple computer (mac os catalina 10.15.7) . It says firefox is up to date. For some reason facebook doesn't open and only a white page shows. I restarted firefox in safe mode and it still does not work. I cleared all history and cleared cookies. I restarted my computer. I am not a computer genius but is there anything else I can do to clear this issue?

Thanks

On Windows 7, vr 98 was starting in a second. Now vr 99 start in 9 second. On Windows 10, vr 99 start in a second. Will it be fix soon or how can I reinstall vr 98 AND keep my profile?

just updated to version 100, and now my work is stalled because I can't play online training videos (that it's my job to create, so need to publish and preview them online). The audio plays, but the video does not. Interestingly, when I navigate away from the tab, the visual still refreshes to the progress point in the video, but still does not PLAY the video.

I can share this example test link for example: https://360.articulate.com/review/content/e704e58f-e30a-4ddb-9f78-34138c1b5e3e/review

Is there a way to downgrade to the previous Firefox version?