Showing questions tagged:

firefox or someone is stopping me from open all the sites I used to open to watch movies. Now I get error 522 not secure enough how do I fix this problem?

need to be able to download my old sites. and stop getting error 522 can not connect to some sites due to not secure anymore... help need to watch some movie sites.. Jos… (read more)

need to be able to download my old sites. and stop getting error 522 can not connect to some sites due to not secure anymore... help need to watch some movie sites.. Jose

Open 1

Help with authenticator and backup codes

Good morning, I was randomly signed out of FireFox this morning. When trying to sign back in, it asked for the 6 digit code from my authenticator app. I looked on every … (read more)

Good morning,

I was randomly signed out of FireFox this morning. When trying to sign back in, it asked for the 6 digit code from my authenticator app. I looked on every authenticator app I have and don't see a mozilla or firefox account. I only have 4 backup authenticator codes left. How do I find the code in the authenticator app and which app would it be? Also, How do I get more backup codes? If I am unable to sign in to FireFox in the future because I don't have the correct authenticator app or enough backup codes, it would be painfully devastating for myself and my work. I don't want to ever be in that situation. Any advice would be greatly appreciated.

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why has my bookmarks not been synchronised when I transferred my mozilla browser to a new laptop

Hello I have just downloaded Mozilla to my new laptop. I have Mozilla on my old laptop. Can all my bookmarks be synchronized with the download to my new laptop. Thank… (read more)

Hello

I have just downloaded Mozilla to my new laptop. I have Mozilla on my old laptop.  Can all my bookmarks be synchronized with the download to my new laptop.  

Thanks.

Open 2

keeps saying profile was created with an older version...

Hi, My Firefox had auto updated to the newer version with AI built-in and auto-enabled, which meant the browser would crash EVERY. SINGLE. TIME. I would launch it. For pe… (read more)

Hi,

My Firefox had auto updated to the newer version with AI built-in and auto-enabled, which meant the browser would crash EVERY. SINGLE. TIME. I would launch it.

For perspective, I am running an old Lenovo Thinkcentre mini PC with an Intel i5 6th gen and 16gb of ram; its got Windows 11 installed, and always running out of memory with the simple things like browsing and word processing. This is NOT a PC or use-case that needs or warrants AI.

So, I uninstalled Firefox (149) and installed the latest version WITHOUT AI built-in (147).

I then synced my profile, and things ran fine. An hour passed, and then i kept getting an error, saying my profile was created with whatever and I need to create a new profile.

So, I created a new profile and synced, again, and I got the error, AGAIN...

I'm about to boycott Firefox on all the devices I control, and opt for an older version of Opera or something more obscure, so that I don't have to deal with this nonsense.

Open 3 2 81

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message. I have another PC with the same Firefox browser homepage and do not hav… (read more)

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message.

I have another PC with the same Firefox browser homepage and do not have the problem.

Help or suggestions appreciated. TU for reading.

Open 5 1 27

Everytime Firefox has an update, I have to reinstall your appk, which I need because of my vision impairment.

i rely on your Read Aloud app to read items on the internet and it is difficult for me to reinstall it when it disappears. Can you send me a link to reinstall to make it … (read more)

i rely on your Read Aloud app to read items on the internet and it is difficult for me to reinstall it when it disappears. Can you send me a link to reinstall to make it easier?

Open 1

YouTube videos are consistently choppy when I watch them in Firefox.”

“Whenever I play YouTube videos in Firefox, the playback stutters and becomes choppy. This happens even at lower resolutions (e.g., 480p). I’ve tested on Chrome and Edge,… (read more)

“Whenever I play YouTube videos in Firefox, the playback stutters and becomes choppy. This happens even at lower resolutions (e.g., 480p). I’ve tested on Chrome and Edge, and the videos play smoothly there. I’m using Firefox version [insert version number] on [insert operating system]. I’ve already tried clearing cache, disabling extensions, and updating drivers, but the issue persists. Could you help me troubleshoot what else might be causing this?”

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Bookmars are frozen, garbled, cannot be added to or deleted

I have been with Mozilla since Netscape 1. Recently, I have been unable to add or delete a bookmark or folder. A number of previous bookmarks have lost their icons and t… (read more)

I have been with Mozilla since Netscape 1. Recently, I have been unable to add or delete a bookmark or folder. A number of previous bookmarks have lost their icons and their content. The Bookmark "Star" turns blue, indicating that it has been bookmarked. When I look for it in the designated folder it is not there. I try to edit garbled bookmark URLs by substituting the new URL - does not work. There are a number of folders for categories of bookmarks and I cannot delete them. What can be done?

Open 3

jak odzyskać wykasowany profil i dostęp do ulubionych zakładek

Przez pomyłkę usunełam swój profil, zależy mi bardzo na uzyskaniu dostępu do "ulubionych" plików ale utworzyłam w międzyczasie nowe konto i nie wiem jak powrócic do stare… (read more)

Przez pomyłkę usunełam swój profil, zależy mi bardzo na uzyskaniu dostępu do "ulubionych" plików ale utworzyłam w międzyczasie nowe konto i nie wiem jak powrócic do starego. Bardzo proszę o pomocbold text

Open 1