Lost Bookmarks

After both a MS and Firefox update, I have lost all my Firefox bookmarks I have viewed several videos online that showed how to restore them, they seemed straightforwar… (read more)

After both a MS and Firefox update, I have lost all my Firefox bookmarks

I have viewed several videos online that showed how to restore them, they seemed straightforward enough, but I always hit a dead end.

Firefox>menu>Bookmarks>Manage Bookmarks>LIbrary>Import And BackUp>Restore>ChooseFile

Once I get to Restore, there are no dates available to me to pick from.All I get is Choose File, but when I click on that, nothing happens. Dead end.

Many thanks for any help. Jay

Asked by skanperch Prieš 50 minučių

Last reply by jscher2000 - Support Volunteer Prieš 1 minutę

ALL MY PASSWORDS WERE DELETED DAYS AGOI HAVE LOST PASWORDS

A WHILE BACK I OPENED FIREFOX TO SEE THAT ALL MY PASSWORDS WERE DELETED. I HAVE BEEN TRYING TO GET THEM BACK WITH NO LUCK . DO YOU POSSIBLY HAVE MY PASSWORDS KEPT SOMEWHE… (read more)

A WHILE BACK I OPENED FIREFOX TO SEE THAT ALL MY PASSWORDS WERE DELETED. I HAVE BEEN TRYING TO GET THEM BACK WITH NO LUCK . DO YOU POSSIBLY HAVE MY PASSWORDS KEPT SOMEWHERE ?? OR AM I JUST OUT OF LUCK ??

Asked by helpneeded Prieš 30 minučių

Last reply by jscher2000 - Support Volunteer Prieš 5 minutes

Colors changed on latest update, how to revert

Firefox used to have my background colors, and on the latest update, my pull-down menu and tabs are robin's-egg blue. I can't figure out how to get my colors back, and I… (read more)

Firefox used to have my background colors, and on the latest update, my pull-down menu and tabs are robin's-egg blue. I can't figure out how to get my colors back, and I hate that color.

How the hell do I get back control over my colors?

Asked by Browzilla Prieš 2 dienas

Last reply by jscher2000 - Support Volunteer Prieš 14 minučių

r.countGraphemes is not a function

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail. MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I … (read more)

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail.

MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I could open Bluesky & see my profile but could not add a new post. I then did an ‘age verification’ and received confirming emails. When pressing ‘New Post’ button just went to blank page. Under ‘notifications’ at the top, was a message “''''! r.countGraphemes is not a function''''”. I am accessing using ‘Firefox 115.31.0esr (64-bit)’. I have deleted caches, re-started ‘Firefox’ and re-signed into Bluesky, but problem persists.

Could you please advise how I can overcome this problem. Thank you, best regards.

Asked by cdavis6 Prieš 1 dieną

Last reply by jscher2000 - Support Volunteer Prieš 24 minutes

clouleur du fond de la barre latérale

Svp, comment changer la couleur de la barre latérale ? La mienne était toujours blanche, mais vient de changer à mon insu pour du bleu ... Merci de m'aider. … (read more)

Svp, comment changer la couleur de la barre latérale ?

La mienne était toujours blanche, mais vient de changer à mon insu pour du bleu ...

Merci de m'aider.

Asked by Phiphi Prieš 11 valandų

Last reply by Mozinet Prieš 34 minutes

Requesting guidance on moving from Firefox Beta to the stable Release while preserving all data

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, … (read more)

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, add-ons, and settings). I would appreciate guidance on the safest recommended method. Specifically:

Is it safe to install the Release version over Firefox Beta, or could this cause data loss or profile conflicts?

What is the best way to create a full backup of my Firefox profile beforehand?

Should I expect any issues with add-ons after moving from Beta to Release?

Do you recommend enabling Firefox Sync as an additional safeguard, or is a profile backup enough?

In case something goes wrong, what are the recommended recovery steps?

My setup:

Operating System: [windows 10 ]


Thank you for your assistance.

Asked by Mina Samir Prieš 10 valandų

Last reply by jonzn4SUSE Prieš 4 valandas

YouTube premium freezes. I have taken several steps: 1 used a private tab; 2 used the appropriate cookie /tracker settings; but still YouTube seems to freeze. others have the same issue. it's time to come up with a solution.

Mozilla needs to come up with a permanent solution to this issue. I know that Google probably started it by somehow changing YouTube, but Mozilla needs to react and come … (read more)

Mozilla needs to come up with a permanent solution to this issue. I know that Google probably started it by somehow changing YouTube, but Mozilla needs to react and come up with a solution.

Asked by tgarner444 Prieš 1 mėnesį

Last reply by jjk56 Prieš 4 valandas

How do I minimize the web page? There is no icon for it. Now, I've attached a screen shot that does not show an icon of other means of minimizing that screen.

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of mini… (read more)

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of minimizing that screen. I'm running Windows 11 and WORD 2021.

The screen appears on Opera and Google Chrome with the icons. Thanks.

Asked by phillip_minyard Prieš 3 savaites

Last reply by davidgwilson Prieš 4 valandas

Sidebar

With the latest update, no matter if I've got it set to light or dark, the sidebar text and background are almost the same color. It's unreadable. There is no way to ch… (read more)

With the latest update, no matter if I've got it set to light or dark, the sidebar text and background are almost the same color. It's unreadable. There is no way to change just the sidebar, and it ignores the light/dark setting.

Asked by rundesnettes Prieš 5 mėnesius

Last reply by Denys Prieš 4 valandas