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Slow page loading on Firefox, computer specs below

Chrome user returning to Firefox here; I'm experiencing an issue where most pages would take at least 4 to 6 seconds to load, especially for heavy media sites like YouTub… (read more)

Chrome user returning to Firefox here; I'm experiencing an issue where most pages would take at least 4 to 6 seconds to load, especially for heavy media sites like YouTube which could take 6 seconds for it to be barely usable, and 10 or 13 seconds for it to finish loading. My internet speed is 1gb at most and 800 Mbps at the least.

It loads sites like Reddit pretty fast, like 3-5 seconds interestingly. It's largely YouTube and other sites where the pages load infuriatingly slowly, and Chrome Mask did not helped with this.

Here are the things I did: Refreshed Firefox, started in Troubleshoot mode, installed Chrome Mask for YouTube (Did not work), disabled DNS, closed all foreground apps except Firefox, used a different profile and enabled/disabled hardware acceleration.

Specs: CPU: i5-3570k GPU: GTX 1070 Ti RAM: 16gb DDR3 OS: Windows 10 Hard Drive type: SSD

Final notes, it says I use Microsoft Defender Antivirus but I am actually using Malwarebytes. I also use uBlock Origin which is the entire reason why I permanently switched from Chrome to Firefox.

Asked by jeremy798814 Prieš 5 mėnesius

Last reply by jonzn4SUSE Prieš 5 mėnesius

Disable two-factor (aka two-step) authentication

To sign into my Amazon account, I'd like to enter only my email address and my password. But I have to enter my email address and my passkey. A verification code is the… (read more)

To sign into my Amazon account, I'd like to enter only my email address and my password.

But I have to enter my email address and my passkey. A verification code is then sent to my email address. I then need to enter that verification code to complete signing into Amazon.

On the Amazon's Sign in page (where I enter my passkey), it says "This request comes from the app 'firefox.exe' by "Mozilla Corporation".

How do I disable the two-factor (aka two-step) authentication for Amazon in Firefox?

Asked by gcotterl Prieš 5 mėnesius

Last reply by jonzn4SUSE Prieš 5 mėnesius

Cannot add saved Credit Cards

I have all options enabled to save addresses and credit cards. When I try to manually add a credit card, hitting the Save button does nothing. When I use a credit card … (read more)

I have all options enabled to save addresses and credit cards.

When I try to manually add a credit card, hitting the Save button does nothing.

When I use a credit card on a site, Firefox prompts me to save the card, I confirm that I want to save it, yet it isn't saved.

Asked by richard28 Prieš 5 mėnesius

Last reply by jonzn4SUSE Prieš 5 mėnesius

Constant crashing in firefox

Firefox has been crashing several times an hour for multiple days. I have tried: Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updat… (read more)

Firefox has been crashing several times an hour for multiple days. I have tried:

Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updating Drivers

Asked by skylarasebastian Prieš 5 mėnesius

Last reply by jscher2000 - Support Volunteer Prieš 5 mėnesius

how do I add the extension icon to the toolbar?

I need to add the extension icon back to the toolbar. It had quit functioning, so I removed it, and now I can't figure out how to add it back in. I also can't find an ext… (read more)

I need to add the extension icon back to the toolbar. It had quit functioning, so I removed it, and now I can't figure out how to add it back in. I also can't find an extension that will allow me to directly email a browser page.

Thank you!

Asked by barbara52 Prieš 5 mėnesius

Last reply by Ed Prieš 5 mėnesius

deleted bookmarks

Hi. While clearing my browser history the other night some of my bookmarks also got deleted. I understand once browser history is deleted it cannot be recovered, but is … (read more)

Hi. While clearing my browser history the other night some of my bookmarks also got deleted. I understand once browser history is deleted it cannot be recovered, but is there any way a deleted bookmark can be recovered?

Asked by roaming Prieš 5 mėnesius

Last reply by Shvabra Prieš 5 mėnesius

Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is speci… (read more)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Asked by shreekarab5 Prieš 5 mėnesius

Last reply by ch-and-accounts.firefox.com Prieš 3 savaites

Deleted bookmarks still appearing in address bar suggestions

After manually deleting a link from my bookmarks, that unneeded link is still suggested in the address bar after the fact. This is while using the Windows version of Fir… (read more)

After manually deleting a link from my bookmarks, that unneeded link is still suggested in the address bar after the fact.

This is while using the Windows version of Firefox 140. In the Search > Address Bar — Firefox Suggest section of settings, I only have the Bookmarks option enabled. I've tried disabling History > Remember search and form history and enabling History > Clear history when Firefox closes options as well but still have the problem.

I'd really appreciate any advice.

Asked by Yars Prieš 5 mėnesius

Last reply by jscher2000 - Support Volunteer Prieš 5 mėnesius

Internet Access

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window … (read more)

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window comes up and ask me to create an email address with Gemini. Google or Microsoft will not let me access my internet, [email removed]@nquinnlaw.com. How do I use Mozilla to access my email.

Asked by rockyboy19393391 Prieš 5 mėnesius

Last reply by jscher2000 - Support Volunteer Prieš 5 mėnesius

Syncing

When following the instruction to sync bookmarks on Android phone it leads me to items that are not there. Open Firefox mobile on phone. Ok. Hit the 3 dots drop down. Ok.… (read more)

When following the instruction to sync bookmarks on Android phone it leads me to items that are not there. Open Firefox mobile on phone. Ok. Hit the 3 dots drop down. Ok. Choose sync and save. Not there? I click my email and it shows sync. I click that and it shows the last time I sync my phone. 0 minutes. Ok. It shows a QR code to scan from the Firefox app. It instructs to click ready to scan. That's not there either. If instructions lead you down paths that are not present, the instructions are useless. Anyone else having this experience? Thanks..........

Asked by eighthnote44 Prieš 5 mėnesius

Last reply by jonzn4SUSE Prieš 5 mėnesius

how to turn off, disable, kill the primary password.

how to turn off, disable, kill the primary password. I want nothing to do with this feature. it is a royal pain. i have tried all the options but no go. help last chanc… (read more)

how to turn off, disable, kill the primary password. I want nothing to do with this feature. it is a royal pain. i have tried all the options but no go.

help last chance before i dump firefox!! thanks Buffy Bandley Grammy B

Asked by Grammy B Prieš 5 mėnesius

Last reply by TyDraniu Prieš 5 mėnesius

crash on startup

I am having Firefox crash on startup much like Firefox Desktop crashing on startup, initially in version 140, but I have downgraded to version 139 in my troubleshooting a… (read more)

I am having Firefox crash on startup much like Firefox Desktop crashing on startup, initially in version 140, but I have downgraded to version 139 in my troubleshooting and I'm getting the same symptom.

It is frustrating that this does not seem to leave any records in the Windows event log or the Firefox crash reports, and that the fact that there's a known issue of this severity is rather hard to find.

Asked by mozzd Prieš 5 mėnesius

Last reply by Kiki Prieš 5 mėnesius