Showing questions tagged: Show all questions

Autofill Fields Doesn't Work

This is a two-fold question. Firstly, I was unable to import my auto-fill addresses and credit cards from Chrome and I had to manually add them to Firefox. Is it even po… (read more)

This is a two-fold question.

Firstly, I was unable to import my auto-fill addresses and credit cards from Chrome and I had to manually add them to Firefox. Is it even possible to import addresses and credits into Firefox??

Second, and most importantly, the auto-fill feature in FireFox does not work. Contrary to other entries in this forum, the credit card field will show me the dropdown of options and fill - but names and address fields will not. The feature is turned on in settings (as shown in attached) and I even restarted my computer. How can I get these fields to auto-fill?

I am running FireFox for Windows 10, v96.0.2 (64 bit) and I'm located in the US.

Asked by mariah.k Prieš 15 valandų

Firefox updated on MAC removed my bookmarks from account

Hello, I've updated my firefox browser on Macbook, and now I don't have my bookmarks on my account. Does anyone now if I can get them back ? Thank you! … (read more)

Hello,

I've updated my firefox browser on Macbook, and now I don't have my bookmarks on my account. Does anyone now if I can get them back ?

Thank you!

Asked by georgiana.denisa.oniscu Prieš 19 valandų

Sync version prioritization

hello all- When Sync job cycles, what is hierarchy determining which component version (Bookmarks, logins, etc) is applied to profiles on other computers? Two computers,… (read more)

hello all- When Sync job cycles, what is hierarchy determining which component version (Bookmarks, logins, etc) is applied to profiles on other computers?

Two computers, A and B. Bookmark file on A last revised two days ago. Bookmark file on B last revised 60 days ago. I need all profile components on B to match A. Essentially B is updated to A's version.

How does synch determine which version is the 'Master' used to overwrite the versions on other computers?

I saw in another thread that Synch uses latest modification date to set priority. This would seem to be the most logical criterion. But I want to be sure before cycling Sync.

(Spent 10 minutes searching threads before posting this question. There were some oblique references hinting at prioritization, but not an absolute statement describing prioritization.) thanks!

Asked by GevFFSync Prieš 20 valandų

I have Tried to Remove Suggestions from Search Engines, from Address Bar, But Cannot Get It to Work.

>>>>>Search Suggestions Choose how suggestions from search engines appear.<<<<< I cannot get >>>>>Show search suggestion ahea… (read more)

>>>>>Search Suggestions Choose how suggestions from search engines appear.<<<<< I cannot get >>>>>Show search suggestion ahead of browsing history in address bar history<<<<< to stay un-checked.

When I find-out still being listed, I go back and find only that part remaining checked, I cannot uncheck it, unless I check >>>>>Provide search engines<<<<<. If I leave it like that, nothing changes. If also un-check >>>>>Provide search engines<<<<<, nothing at all is checked, still I cannot get >>>>>Show search suggestion ahead of browsing history in address bar history<<<<< to stay un-checked.

I tried to find a save changes button, but cannot. I assume changes are saved automatically, considering all the rest of the changes are as they should be.

Asked by 1.GiniNail Prieš 20 valandų

FF only opens up for about one-third screen

Firefox will now only up with a window about one-third the size of my monitor. I cannot find any way to change it back to filling the entire screen upon opening. I don't … (read more)

Firefox will now only up with a window about one-third the size of my monitor. I cannot find any way to change it back to filling the entire screen upon opening. I don't mean the full screen setting, just filling it top to bottom and side to side. If I hover over screen size icon, I get numerous options, but none allowing me to select wide screen.

Asked by debko900 Prieš 1 savaitę

Last reply by debko900 Prieš 6 dienas

Save only chosen addresses for autofill, not ALL OF THEM

I need ONLY MY address saved, not every one that comes through a form. Firefox saves everything it sees and tries to autopopulate everything I do with all of them. I k… (read more)

I need ONLY MY address saved, not every one that comes through a form. Firefox saves everything it sees and tries to autopopulate everything I do with all of them. I know how to clean the address list, but I work in an address-heavy environment, and if I cleaned it every day autofill would still be useless.

Please, need a switch to STOP saving addresses willy-nilly, but still autofill with those few I have purposely saved.

Thanks, Bathsheba

Asked by Bathsheba Prieš 1 dieną

Automatic filling address in forms

Automatic filling in of the address in forms in Czech version - when will it be possible again? Automatické vyplňování adresy ve formulářích v češtině - kdy bude opět mo… (read more)

Automatic filling in of the address in forms in Czech version - when will it be possible again?

Automatické vyplňování adresy ve formulářích v češtině - kdy bude opět možné?

Thank you - J. Šolc.

Asked by jjjsssnbv Prieš 1 dieną

Add-ons randomly not working

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this] The fix suggested there seems reasonably easy to follow but I'm a bit unsure abo… (read more)

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this]

The fix suggested there seems reasonably easy to follow but I'm a bit unsure about this

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

Apart from compatibility.ini I can see two extensions*, namely extension-preferences.json and extensions.json. Is that correct?

Now I'm supposed to delete those three files. And here comes my question:

What does New files will be created when required. mean? What I'm worried about is that all my extensions will disappear and I will have to start with from scratch reinstalling them all again.

Asked by ArneStockholm Prieš 2 dienas

Last reply by ArneStockholm Prieš 1 dieną

Tryb prywatny/incognito i aktualizacja ff

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy je… (read more)

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy jest dostępna aktualizacja przeglądarki) ta nie ładuje się w ogóle (w znaczeniu próbuje niby coś załadować ale nic się nie dzieje - sprawdzone na kilku rozmaitych adresach), ze starych (wcześniej otwartych) można korzystać bez problemu. Pomaga dopiero ponowne uruchomienie liska znaczy aktualizacja i ponowne otwarcie linku w trybie prywatnym/incognito. (nie znalazło mi nic w bazie pomocy o tym - jak gdzieś już jest pytanie (z rozwiązaniem) to poproszę o namiary.

Asked by veana Prieš 1 dieną

Latest update has my files on google docs not loading properly

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts c… (read more)

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts could not be loaded. please reload'. This seems to only happen in firefox and is fine in chrome and as well as when I downgraged to ff95 on my old profile. Back on 96.0.2, I've tried clearing cookies and cache, safe-mode, setting theme to default, all to no avail. Are there any other ways I could troubleshoot this issue? I've attached an image that shows what the text looks like on chrome and the latest version of firefox.

Asked by bradwist Prieš 1 dieną

Last reply by bradwist Prieš 1 dieną

Video quality keeps dropping on a streaming site (Viki)

Dear Support Team, I have an issue with video playback on one particular site (www.viki.com) that only happens on Firefox as it turns out. Up until today I thought it was… (read more)

Dear Support Team,

I have an issue with video playback on one particular site (www.viki.com) that only happens on Firefox as it turns out. Up until today I thought it was an issue with the site itself. While streaming videos on viki.com the video quality keeps dropping from full HD 1080p down to a measly SD 360p; they automatically adjust the video quality based on your internet speed, yet despite having a very stable connection (220mbps) it keeps constantly changing which is very annoying. The weird thing is, though, that this doesn't happen ALL the time, just for a select few (Chinese or Taiwanese) shows. Playing the same episode of one such a show on another browser (in this case Edge), however, is completely normal. Steady 1080p quality throughout. I don't have this problem on any other streaming sites with Firefox (Netflix, Youtube, Prime, etc.), either.

Is there a throttling misstep somewhere in config that I might have overlooked? As far as I know I haven't changed the settings on it.

Would appreciate any help you can provide as I'd rather not switch browsers to fix this issue.

Sincerely, Isabella

Asked by evendia Prieš 1 dieną

firefox shortcuts

All the shortcuts became blank. I can click on "edit", do the editing and click on "add". Though, the shotcuts stay blank. It happens both in normal or incognito pages. T… (read more)

All the shortcuts became blank. I can click on "edit", do the editing and click on "add". Though, the shotcuts stay blank. It happens both in normal or incognito pages. This just happened after using Firefox for years. Hope you can help. M

Asked by m.c.pappone Prieš 1 dieną

Possible security issue that won't allow me to import/save a digital certificate from my bank to my computer

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I tr… (read more)

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I try to import it so that the bank with recognize my device it gives me an error messages of " Unable to import this item" and Unknown format in input". I spoke to Apple support already and they suggested that I speak with you first to see if you would know why this problem is occurring. I have been using this computer in the past to access the accounts, but because my Digital Certificate has now expired I am required to generate a new one. I have attempted this 9 times in the last two days without success. I have also spoken with the bank in Portugal and they were not able to determine why I cannot import/save this certificate to my computer. Also the MacBook Air is from early 2014.

Asked by bim007 Prieš 1 dieną

KEEP ME SIGNED IN/NO NOT WORKING IN MY LIVE.COM ACCT

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE! AFTER I ENTER MY LOGIN PASSWORD TO GE… (read more)

SINCE THIS DOESN'T HAPPEN WHEN I SIGN INTO MY LIVE.COM EMAIL WHEN I USE EDGE, MICROSOFT SAYS THAT THIS IS A FIREFOX PROBLEM. MAYBE!

AFTER I ENTER MY LOGIN PASSWORD TO GET INTO MY LIVE.COM EMAIL, I AM RE-DIRECTED TO A WINDOW THAT ASKS IF I WANT TO STAY SIGNED IN (KEEP ME SIGNED IN). THE 2 CHOICES AVAILABLE ARE "NO" AND "DON'T SHOW THIS WINDOW AGAIN". NEITHER OF THESE 2 BUTTONS WORK AS I KEEP GETTING THEM EVERY TIME I LOG INTO MY EMAIL.
ONE THING I HAVE NOTED IS THAT IF I GO BACK 1 PAGE FROM THE "KMSI" PAGE, THIS OFTEN TAKES ME TO MY LIVE.COM EMAIL INBOX. THIS MAKES ME THINK THAT I AM BEING RE-DIRECTED TO THE "KMSI" PAGE! AS STATED EARLIER MS SAYS THIS IS A FIREFOX PROBLEM BECAUSE WHEN I LOG IN USING EDGE, THE BUTTONS WORK AND THE "KMSI" WINDOW DOESN'T RE-APPEAR!

THIS HAS BEEN GOING ON/OFF SINCE 11/18 AND HAVE BEEN TRYING TO GET MICROSOFT TO FIX THE PROBLEM SINCE THEN. ANY HELP IS GREATLY APPRECIATED! SINCERELY, D

Asked by DOLSZOWY Prieš 5 dienas

Last reply by DOLSZOWY Prieš 1 dieną

opensubtitles breach

I was informed about opensubtitles being hacked. However, since Monitor says "Results for: ... @sky.com This email did not appear in the Open Subtitles breach. No other… (read more)

I was informed about opensubtitles being hacked. However, since Monitor says "Results for: ... @sky.com

This email did not appear in the Open Subtitles breach. No other breaches found from a basic search".

how did you know about my use of opensubtitles and POSSIBLE inclusion with those affected?

Thank you.

Asked by R.1C Prieš 2 dienas

Last reply by R.1C Prieš 1 dieną