Firefox Support Forum

Hi, using firefox for a long time. 2-3 days ago FF started to start slow. If I open FF, it shows me FF GUI without any icons and after 3-5 seconds it starts completely.

Tried to disable all extensions (bitwarden, ublock, easy screenshot, feedbro), same result. Tried to clear cache, cookies, history - same result. At the end I made a reset of firefox via menu, same result. FF is latest version.

See screenshot - this is what I see after start firefox (for about 3-5 seconds) Any idea / fix please?

bp-fbde56bd-539b-4f95-a12e-e9cfe0230324 24/03/2023, 11:21 bp-2897aec8-7a40-46e0-8fc1-4071d0230324 24/03/2023, 11:02 bp-ede0643d-d82a-48e0-8ac6-502ad0230324 24/03/2023, 11:02 bp-15608eda-671a-4015-9f55-773290230324 24/03/2023, 11:02 bp-fdd24703-11db-42ac-a2a5-5825c0230324 24/03/2023, 11:02 bp-cdf72bde-2170-400e-88f6-fb95d0230324 24/03/2023, 11:02 bp-5895de1d-cdde-437b-ba8a-8fff90230324 24/03/2023, 11:02 bp-d10e48cb-7318-4c45-a239-6df590230324 24/03/2023, 11:02 bp-a63a06d4-40c6-457b-89ce-bea6d0230324 24/03/2023, 11:02 bp-962f79a6-c195-4608-859a-d27390230324 24/03/2023, 11:02 bp-37d26aa5-6361-4cc5-a1da-f89fc0230324 24/03/2023, 11:02 bp-50e4a764-6f7f-48f6-a1d6-b405f0230324 24/03/2023, 11:02 bp-c0297230-47df-4143-99bd-22bda0230324 24/03/2023, 11:02 bp-7b43ce7f-ec3f-4c2f-9728-5db490230324 24/03/2023, 11:02 bp-8c7b69d3-8dc6-4e26-865b-2bcda0230324 24/03/2023, 11:02 bp-8ef6c7c1-ed3f-4d62-b805-8e9490230324 24/03/2023, 11:02 bp-f381d0b6-107f-4e79-93e3-49b610230324 24/03/2023, 11:02 bp-7c38b908-1c12-482c-8f72-4fdc40230324 24/03/2023, 11:02 bp-d6fab218-5fd0-4502-88ef-f9de70230324 24/03/2023, 11:02 bp-9b7e3d38-fecf-4bb1-822d-c2cfc0230324 24/03/2023, 11:02 bp-46a36bb3-be08-44f4-8a56-5ea170230324 24/03/2023, 11:02 bp-a596e9bb-04cb-4f72-a951-fa6c90230324 24/03/2023, 11:02 bp-05399b69-5b52-4e66-8e9f-712780230324 24/03/2023, 11:02 bp-15d2b0e5-fa29-4446-bdd8-606cb0230324 24/03/2023, 11:02 bp-798bf881-c366-496d-8703-8f1e60230324 24/03/2023, 11:30

When booting my laptop Firefox appears in Task Manager as 80%+ CPU usage causing my laptops fans to spin at high speed. This is before I have started Firefox. This started happening after the latest Firefox update 111.0.1.

Multiple tabs crash at what seems like around a particular time of the day.

I've tried resistalling macOS (and of course in the process reinstalling Firefox.

After the tabs crash, if I exit Firefox, it crashes on Exit too. I must have submitted crash reports one exit over a dozen times now.

I'm including the info from about:crashes so hopefully I can get some insight in to what is causing this:

https://crash-stats.mozilla.org/report/index/bp-289882e9-7cce-484a-a891-bd0810230324 https://crash-stats.mozilla.org/report/index/bp-46f15f7f-a8f2-4be9-9314-645eb0230324 https://crash-stats.mozilla.org/report/index/bp-a05696bf-e654-48c1-9552-b701d0230324 https://crash-stats.mozilla.org/report/index/bp-25725240-1e36-45e2-9d75-486540230324 https://crash-stats.mozilla.org/report/index/bp-2734f126-9c3f-4d89-ac9e-c2f1f0230324

Amazon and YouTube movie pages have been freeezing up since the most recent Windows 10 update. I have to switch to Chrome to watch movies. They freeze on their main pages and don't necessarily have to have a movie playing.

Ernst

Hi guys! Using Mozilla on my computer became a nightmare just because of a simple problem - after recent update Firefox suddenly stopped to autocomplete logins (e.g. to e-mail etc.). Which means that now I have do it manually every time... The worst part here is that:

1. privacy settings in Mozilla are correct (autocomplete login forms is ON) 2. I haven't changed anything else or added any new software

It all started just 2 days ago after last Mozilla's update. From what I see is that Mozilla probably added new module - enhanced tracking protection however I tried all 3 options there and any of them allows to remember and autocomplete login forms.

Anyway you can help me? Cheers!

Looking at my Task manager, when I open Firefox it started opening multiple "Firefox" apps every few seconds until eventually about 85% of my memory is used up (Total of 16MB) If I close some of them I get the usage down to 10% but then it starts opening up more apps all over again. I only have the start page, Google, open! I can't use Firefox like this how can I get it to start normally?

When I use firefox, the graphics on the site look bad and slow down. If I use Microsoft Edge on the same PC, then everything works fine. The advice to enable hardware acceleration did not help and the drivers for my video card (nVidea GTX 1080) are new. Is it possible to solve the problem somehow?

For the past three days my firefox has been constantly crashing. I'm losing points in the games I play because when it restores, it takes me back to the very start of the game I was playing wiping all my hard earned scores out. It started after I uninstalled the latest update, which I did because I didn't like a lot of the tweaks and changes you made. It crashed so often I gave in and reinstalled the latest update - which seemed to fix it until I started my pc up next time I went online. It just keeps crashing for hours to the point where I give up and turn my pc off. The ONLY thing I have changed is the update of your product. I always have my pc set up the same way so nothing is different.

Im running the Whatsapp Desktop App on Firefox (https://web.whatsapp.com)

Issue: Dragging Image or any other type of Files Into Whatsapp App Is Leading To Application Reload Error. This error is not occuring on Chrome or Edge.

Image attached.

Resolution: 1. Tried uninstalling firefox. 2. Rebooted System.

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Having some issues getting the Amazon.com website to load correctly - seeing lots of blue underlined words and most images won't show up at all. Already tried all the usual steps - clearing cookies, cache and logins. Also rebooted - problem persists. Other browsers (Chrome or Edge) do not seem to have the same issue. Is this a known glitch and/or is there something I can do on my end to fix it?

All my saved private browsing tabs were removed after the latest Firefox iOS update. I had around 30, some that I have had for a long time, through many Firefox updates. Is there anyway to get them back? What happened? Is this a known bug?

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update) - I found out about this a week or so ago. I've also reset the update settings to what they've always been.

Anyway, since that upgrade I am getting a blue box around whatever control I click on. This occurs on most web sites. I've tried the various suggestions from years ago (troubleshoot mode, about:config 'browser.display.focus_ring_on_anything' and 'browser.display.show_focus_rings' = false). This does not occur on any other browser and didn't occur on Firefox until the latest update.

How do I get rid of this? It is very annoying with several web sites I use daily.

Thanks,

Hello. I am an IT administrator at my company. We deploy Attack Surface Reduction policies in Windows Defender antivirus. We do not deploy Firefox Enterprise and don't plan to, but we also do not block users that want to download it. However, users that do use it report receiving alerts from Defender that some Firefox executables "do not meet a prevalence, age, or trusted list criteria" and get blocked. I installed version 111 on a machine to test, played a bit and then uninstalled it. While I didn't get these during installation or regular browsing, I did receive these errors when uninstalling. I reinstalled and uninstalled again and the same occurred. Could you please investigate and hopefully get them on trusted lists? Thank you.

Firefox v. 111.0.1 (consumer) Windows 10 devices Microsoft Defender antivirus ASR Policy violation: Block executable files from running unless they meet a prevalence, age, or trusted list criteria

Executables affected: C:\Program Files (x86)\Mozilla Maintenance Service\Uninstall.exe C:\Program Files\Mozilla Firefox\uninstall\uninstaller.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_A.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_B.exe .... C:\WINDOWS\TEMP\~nsuA.tmp\Un_Y.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_Z.exe C:\Program Files\Mozilla Firefox\maintenanceservice_installer.exe->(VFS:Uninstall.exe#1)

The program firefox.exe version 111.0.0.8468 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

- EventData

 AppName firefox.exe 
 AppVersion 111.0.0.8468 
 ProcessId 0x4850 
 StartTime 0x1d95cbcf48253c4 
 TerminationTime 23 
 ExeFileName C:\Program Files\Mozilla Firefox\firefox.exe 
 ReportId 1c17ea87-690d-49a3-953c-352884ba3cb8 
 PackageFullName  
 PackageRelativeAppId  
 HangType Unknown

On my early 2009 iMac, the drop down search engine selections in the tool bar search bar flicker on and off and will only appear stable to be selected a search engine if the Command key is held down.

Please let me know what I can do to make Firefox more functional on my Mac. If I keep having to uninstall and reinstall every few weeks, I'm going to have to use a different browser.

Hi, I've been having problems with my Firefox. After some time (~1 day?) all websocket connections stop working until I restart the browser. In JS console I can see "Firefox can't establish connection to ws://..." (or wss://).

This really affects all pages, for example Discord, Onshape, Jupyter notebook, and 100% gets fixed when FF is restarted.

I'm looking mostly for some debugging tips. So far I've tried increasing `network.websocket.max-connections` from 200 to 500, without any luck. I have also tried to examine some pages for open websockets using developer tools, but didn't find anything suspicious.

I'm running version 110.0.1 built on Gentoo, but this issue has been with me for couple versions already. I have a few extensions, including uBlock origin and leechblock, approximately 100-200 open tabs in 4-5 windows at all times. Restarting firefox every day is not the worst, but I'd definitely prefer to not have to do that