Showing questions tagged: Show all questions

Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (read more)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Asked by Je Prieš 1 dieną

Last reply by Je Prieš 13 valandų

Firefox 104-107 has square box symptom and numerous dots on printouts instead of letters

Greetings. I waited a long time before updating from FF 88 to FF 104, concerned that the header and footer issues I previously experienced (and resolved) with FF's print … (read more)

Greetings. I waited a long time before updating from FF 88 to FF 104, concerned that the header and footer issues I previously experienced (and resolved) with FF's print preview interface would recur after updating to a newer FF version. Unfortunately after updating to FF 104 the very same issues recurred. The only solution was to disable FF's print preview interface once again and use the Mac print window instead for all printing tasks. Doing that solved the issue with headers and footers getting cut off pdfs and printed pages, but it did not solve two new issues that began after updating to FF 104, which have persisted through FF 107.

When printing emails and/or content from webpages, FF has been inserting what I believe is called square box symptom (multiple square boxes in a row with question marks in some of them) instead of the actual text that is on the email or webpage. FF is also printing a long series of dots across the page in certain areas of my emails, which I assume are the very bottom of the letters that are supposed to be there. These issues have never occurred in all my years as a Firefox user until updating to 104.

Does anyone else have these problems when printing emails and/or webpages? This behavior does not occur with every email or webpage that I print or save as a pdf, but it is prevalent enough that I am having to rely on Safari to create pdfs and/or printouts.

I've done everything I can think of to resolve these two new issues but the behaviors persist. I am attaching 2 screenshots of a recent order confirmation email that I saved as a pdf to demonstrate what the issues look like. The title of the email is cut off. All you can see is a bunch of tiny dots. The amount of the refund is nothing but dots. The title of each item in the order is a bunch of dots, as is the price on the far right. There is a row of square box symptom between some of the items in the order, followed by more missing titles and prices represented by dots, and more dots for the amount of the discount and subtotal.

I was going to submit a bug about this but wanted to inquire here first in case there is a solution that I have not tried. Clearing cookies, cache, and running Disk Utility has not resolved this. Any assistance you can give me is greatly appreciated. Thank you.

Asked by youngjane Prieš 1 savaitę

Last reply by youngjane Prieš 5 dienas

Hello. Twich.tv not working

Hello i have problem with theme's (i thinking that is this ) . The problem looking like in the picture - have no Pause/start button on twich.tv or fullscreen option just … (read more)

Hello i have problem with theme's (i thinking that is this ) . The problem looking like in the picture - have no Pause/start button on twich.tv or fullscreen option just all options dissapear when stream starts playing ( when its loading i have those options). Can you please help ?

Asked by ludwik Prieš 2 dienas

Last reply by ludwik Prieš 2 dienas

Emails Do Not Close

When I close emails in AOL, they close on that site, however, the closed emails still continue to show up on my desktop and have to be closed again. This is a Windows 10… (read more)

When I close emails in AOL, they close on that site, however, the closed emails still continue to show up on my desktop and have to be closed again. This is a Windows 10 unit and the issue has been happening for quite some time on several of my computers

Asked by xstarchguy Prieš 2 dienas

PR_CONNECT_RESET_ERROR

I am unable to open my outlook mail - however I am able to open other websites - how do I fix this I was able to access my outlook email yesterday so this only happened i… (read more)

I am unable to open my outlook mail - however I am able to open other websites - how do I fix this

I was able to access my outlook email yesterday so this only happened in the last 24 hours

Any assistance will be greatly appreciated

Asked by awhitford Prieš 5 dienas

Last reply by awhitford Prieš 4 dienas

the 'submit' button in 'contact us' of 'donate' dont work

url: https://donate.mozilla.org/en-US/help/ 'Submit' button on this page is grey and dont seem to react when clicked. Wonder if this is a website issue or a local one. … (read more)

url: https://donate.mozilla.org/en-US/help/

'Submit' button on this page is grey and dont seem to react when clicked. Wonder if this is a website issue or a local one.

Asked by zoo_k Prieš 5 dienas

Last reply by zoo_k Prieš 4 dienas

Emeegency, need new email account, any carrier

12.5.22 Need help in geting new email account, any decent software gmail/proton, etc. zohomail in India'blocked my only email account. Must have one for my medical cond… (read more)

12.5.22 Need help in geting new email account, any decent software gmail/proton, etc. zohomail in India'blocked my only email account. Must have one for my medical condition for heart failure. Live in rural area. Only phone is landline [phone# removed from public forum]. All new accounts procedures ask for mobile phone and/or text address..I do not have mobile phone...am age 90 and in hospice.

Can someone assist me please ? 

Blocked zohomail account accceptsincoming only for right now.

Asked by ross1113 Prieš 2 dienas

Increasing incompatibility with web sites I encounter

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are… (read more)

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are Allstate Insurance and Hewlett-Packard, not exactly insignificant players in the business world.

Here's what Allstate had across their page when I was attempting to log in:

"You may not be able to use certain My Account features on your current browser. For the best experience, consider using the latest versions of Chrome, Safari or Microsoft Edge."

There have been other websites with similar messaging about Firefox. The issue seems to be growing. Is there a fix coming from Firefox or are we going to continue to lose compatibility?

Asked by blueline106 Prieš 1 savaitę

Last reply by blueline106 Prieš 2 dienas

Firefox Color Theme (Dark) on Windows 7

Hello, The standard firefox's Dark color theme seems to work not fully properly because one selected bar is in dark while other remain coloured like standard windows' 7 w… (read more)

Hello,

The standard firefox's Dark color theme seems to work not fully properly because one selected bar is in dark while other remain coloured like standard windows' 7 windows (please look at the attached screenshot). While Elemental - Balanced color theme works properly(see the next screenshot). Hope you would report to someone who can check this.

OS version: Windows_NT x64 6.1.7601

Asked by ellan.62 Prieš 2 dienas

stack trace

i get this error, An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception ca… (read more)

i get this error, An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[Exception: RSA user does not match CossEnterpriseSuite user!]

  CossEnterpriseSuite.UserCheckHttpModule.Application_PostAcquireRequestState(Object source, EventArgs e) in E:\Jenkins\workspace\iGO\iGO-Base\Base\CossEnterpriseSuite\Classes\UserCheckHttpModule.vb:243
  System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +223
  System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +220
  System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +1361

Asked by tom26764 Prieš 4 dienas

Attach files to an email

Whenever I´m going to attach a file to an email, Firefox always takes me to the desktop. Is there a way to make it look in the downloads folder?, which is my default to d… (read more)

Whenever I´m going to attach a file to an email, Firefox always takes me to the desktop. Is there a way to make it look in the downloads folder?, which is my default to download files. Thanks ...

Asked by josegime Prieš 4 dienas

Last reply by josegime Prieš 4 dienas

Screen goes black when playing some videos -

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING brows… (read more)

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

Asked by edszeliga Prieš 4 dienas

REPOST : Audio won't play at volume level when unpaused.

I will repost this every so often until I get SOMETHING to help with this,or I get banned from asking questions (If that's even possible). THIS IS GOING TO DRIVE ME INSAN… (read more)

I will repost this every so often until I get SOMETHING to help with this,or I get banned from asking questions (If that's even possible). THIS IS GOING TO DRIVE ME INSANE. I have to adjust my volume when unpausing something because it's too quiet, but then I have to adjust it AGAIN because after it unfades, it's too loud. I KNOW THIS IS PROBABLY A FEATURE, but I don't care. I only have this problem with Firefox, so if there's no solution I'll probably switch back to Google Chrome. I JUST WANT TO KNOW HOW TO DISABLE THIS, I DON'T KNOW HOW TO USE about:config, AND IT'S NOT IN SETTINGS.

Asked by Some Guy Named Phoenix Prieš 4 dienas

Last reply by Some Guy Named Phoenix Prieš 2 dienas

My password is recognized with Edge Browser but not Firefox

I am unable to log on to my Synology Diskstation 220+ using the Firefox browser. The device is accessed through my local IP address. I have no trouble using the Microsoft… (read more)

I am unable to log on to my Synology Diskstation 220+ using the Firefox browser. The device is accessed through my local IP address. I have no trouble using the Microsoft Edge browser. This problem has existed for several months and I cannot figure it out. On Firefox I have checked the ad blocker and disabled it. I tried clearing the cache. I would appreciate any ideas people could suggest. Thanks.

Asked by Steve Prieš 1 savaitę

Last reply by Steve Prieš 1 dieną

Wrong language used at "accounts.firefox.com/settings"

Hi! under accounts.firefox.com/settings the language displayed is Norwegian Nynorsk even though i have set Norwegian Bokmål as my prefered language in the Firefox browser… (read more)

Hi! under accounts.firefox.com/settings the language displayed is Norwegian Nynorsk even though i have set Norwegian Bokmål as my prefered language in the Firefox browser settings. I couldn't find a separate language setting on the accounts.firefox.com/settings page so im guessing this a bug/oversight/mixup when the browser attempts to look up the preferred language set in the browser?

I've attached 2 pictures showing my Firefox prefered language setting and my accounts.firefox.com/settings page.

Norwegian has two official written standards Bokmål and Nynorsk.

https://en.wikipedia.org/wiki/Nynorsk https://en.wikipedia.org/wiki/Bokm%C3%A5l

Asked by ludde.gutt Prieš 4 dienas

Last reply by ludde.gutt Prieš 4 dienas

"https://download.sp.f-secure.com/online-safety/fs_firefox_https.xpi"

The browser plug-in for Spectrum Security Suite (F-Secure) does not appear to download. I do not know where the problem is. It could be with Spectrum software. I did ca… (read more)

The browser plug-in for Spectrum Security Suite (F-Secure) does not appear to download.

I do not know where the problem is. It could be with Spectrum software. I did call them first. The lady on the phone says it is a Firefox problem and to seek help from Mozilla.

When I click on the box for setting up secure browsing (I have tried both boxes (top right and 2nd to bottom left) on the screen in the image attached), I just get a new window open with "https://download.sp.f-secure.com/online-safety/fs_firefox_https.xpi" in the navigation box and the rest is white space. There is no spinning wheel, no bell, nothing.

I do not even know what is supposed to happen, as it has been years since I last set up the protection. I do know based on messages received and the displayed log, the browser protection was still working as of 10 days ago (21 Nov 2022).

I actually do most of my browsing now on Linux but I still play a few games that are Windows only so sometimes browse from this system.

Windows 7 64-bit Ultimate (all patches) Firefox 107.0.1 (64-bit)

Asked by Natalie Prieš 6 dienas

Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (read more)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace Prieš 6 dienas

Last reply by Mike Grace Prieš 6 dienas

Internal links / anchors does not work properly after 2nd attempt (gap)

Hello, I have a website with a summary and different chapters. I use <a id=#SOM-XX" href="#XX"> and <a id="XX" href="#SOM-XX"> tags to allow users to go back … (read more)

Hello,

I have a website with a summary and different chapters.

I use <a id=#SOM-XX" href="#XX"> and <a id="XX" href="#SOM-XX"> tags to allow users to go back and forth between the titles of the contents and the chapters and sub-chapters. Until recently this worked well.

Since an undetermined date, on Firefox, after a first back and forth between summary and chapters, the links from the summary do not refer exactly to the chapter concerned, but slightly higher... Smiley rolleyes The phenomenon is amplified as one chooses a chapter close to the end, for example the 5th.

Try it for yourself: https://blog.patrick-kiri.mq/2019/02/connaissances-et-orientations-patrick_15.html#lapasfc

On the other hand, everything works normally on Chrome.

How to correct this problem?

Asked by negtrick Prieš 23 valandas

how to delete firefox

Have two copies of Firefox. One is hooked to Stickypasswords and one is not. I can't get the useful one to work. Need to delete second copy so old copy will work again. Y… (read more)

Have two copies of Firefox. One is hooked to Stickypasswords and one is not. I can't get the useful one to work. Need to delete second copy so old copy will work again. Yes I have contacted Sticky password and their solution does not work. Also I am 87 and not the brightess bulb in the box.

Asked by Pat Prieš 6 dienas