Clean Reinstalling Firefox has repeatedly failed on me - auto-updates cause problems with slow grinding FF + unresponsive websites

I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense. About one and a half months ago, Firefox… (read more)

I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense.

About one and a half months ago, Firefox became unresponsive, that is, it became awfully slow. I experienced just about every issue with the browser that was mentioned in the following support pages and support issues (posted by others) and I read all of those :

Websites don't load - troubleshoot and fix error messages

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors#w_the-problem-only-happens-with-certain-websites

firefox is extremely slow or fails to load sites

https://support.mozilla.org/en-US/questions/1550371

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Secure connection and security warning error pages in Firefox https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

An oddball situation had occurred in which I couldn't for the likes of me go to my librarything.com homepage at each restart of the previous Firefox session, which also causes lagging when the session wants to connect to the other (normally unproblematic) website session tabs, and I also get multiple connection errors + insecure connection notifications for some of these websites. (sometimes refreshing a page does not help, sometimes it does)

I got bored reading all those support pages and trying out the solutions, because nothing seemed to help. In the long run, I decided to de-install the whole browser after backing up bookmarks, speeddial settings, passwords and the whole profile. Simultaneously, I also tested the connectivity to these websites in another browser (Brave) and this did not present me with any problem.

So I did the following :

1) deleted the whole cache and closed the browser 2) uninstalled FF with Revo Uninstaller (which has an option to remove all remnant files / folders/ registry items on the Hard Drive) 3) made sure to remove all cached leftovers from HD by using multiple cleanup tools in succession : 1) Wise Disk Cleaner followed by 2) Bleachbit followed by 3) CCleaner

Went to the mozilla website, downloaded and installed the last version of FF. Next, imported bookmarks, speeddial settings and passwords. Next, reinstalled the Firefox extensions I used before (without any lag until one and a half months ago). I also did NOT copy the stored profile but decided on starting afresh with a new profile.

Everything worked lightning fast and efficiently until a few days ago, when I received an automatic update of Firefox - 151.0.3 - and all of a sudden, the same problems are reoccurring. And again, I can't connect to an unproblematic website like librarything.com, whereas before the update I was able to without any problem !!!

What the hell is going on with these auto-updates ???

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Suddenly can't log in to certain sites

Has Firefox instituted a security setting that is interfering with commerce-related sites? Suddenly I can't log in to my credit union (gets stuck on "authentication" step… (read more)

Has Firefox instituted a security setting that is interfering with commerce-related sites? Suddenly I can't log in to my credit union (gets stuck on "authentication" step), amazon.com (endless "transferring data" message during login attempt), and mutual fund sites (similar to amazon.com experience). These all are related to money/commerce. I've turned off Firefox's popup blocking and even explicitly allowed cookies for the sites. I did a Refresh to get rid of extensions that might be causing problems (even though there wasn't a problem a week ago on these sites). I've tried Firefox on a second computer for the credit union site and got the same behavior. Chrome has no problem with these logins, by the way.

Open 2 1

Bookmarks toolbar NO Access

I have followed suggested links in ever variable circles to no avail... innumerable deletes, restarts, reinstalls etc, etc.... but still have NO ACCESS to my Bookmarks to… (read more)

I have followed suggested links in ever variable circles to no avail... innumerable deletes, restarts, reinstalls etc, etc.... but still have NO ACCESS to my Bookmarks toolbar! I've worked way too long over such & would gladly forget my history... but remain unable to access the Bookmarks toolbar

Open 1

VPN button disappeared

Some times ago Firefox internal VPN button appeared and this function was very useful. But yesterday this button disapppeared. My location is Russia. I want to return thi… (read more)

Some times ago Firefox internal VPN button appeared and this function was very useful. But yesterday this button disapppeared. My location is Russia. I want to return this button back.

Open 1

Macbook Pro scroll bar jumps to the top while working

Hi, I am using macbook pro latest one, and when I use firefox and scroll down from my wireless Mouse to the bottom of the page, the scroll bar jumps to the top while work… (read more)

Hi,

I am using macbook pro latest one, and when I use firefox and scroll down from my wireless Mouse to the bottom of the page, the scroll bar jumps to the top while working, is there a fix for this.

Thanks

Open 2 1

BBC videos no longer play

Firefox is up to date, Windows 11. I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no adv… (read more)

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Open 4 1

Facebook Really Slow on Firefox 151.03

Hi Everyone, I've been having this problem for a wee while when I'm browsing facebook (which works better in Chrome) the site on firefox and as well as messenger is reall… (read more)

Hi Everyone,

I've been having this problem for a wee while when I'm browsing facebook (which works better in Chrome) the site on firefox and as well as messenger is really laggy and I'm wondering if there is a hidden setting that I should change to improve this?

I only have adblock addon installed and I cleaned out the history and browser cookies ect but the problem still remains.

Any ideas? Thanks Rob

Open 5 1

I reset my laptop after confirming that I was signed into Firefox and believed Sync was enabled, but after signing back none of my synced data were restored, and I would like help determining whether my data can be recovered.

Hello Mozilla Support, I am seeking assistance with recovering my Firefox data after resetting my laptop. Before performing the reset, I verified that I was signed into m… (read more)

Hello Mozilla Support,

I am seeking assistance with recovering my Firefox data after resetting my laptop.

Before performing the reset, I verified that I was signed into my Firefox account and believed that Firefox Sync was enabled. After reinstalling Firefox and signing back into the same account, my previous data does not appear to be available.

Open

wells fargo password and user name are saved and I can not change they saa I need your help

My used name and password for Well Fargo online is saved on fire fox and I can not change it on the Wells Fargo system. They have tried to help me in there system but whe… (read more)

My used name and password for Well Fargo online is saved on fire fox and I can not change it on the Wells Fargo system. They have tried to help me in there system but when I put in the new user name and password it goes back to ORIGINAL user name and password.

Open

Browser keeps crashing on desktop

I had this trouble after Firefox's previous update, where the browser would just close as I was in a tab. It had stopped so I thought the problem was fixed. However, it… (read more)

I had this trouble after Firefox's previous update, where the browser would just close as I was in a tab. It had stopped so I thought the problem was fixed. However, it just updated the browser a few days ago and again I'm having a problem where the browser will just close in the middle of me entering information. It does not have to do with which program I am in as it just seems to happen randomly. It does not save any information I've typed in.

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bookmarks that i save on firefox android ar not syncing to firefox desktop

please tell me how to solve the problem in the one sentence i was asked to provide. i have tried syncing from both devices and have disconnected and reconnected to se if … (read more)

please tell me how to solve the problem in the one sentence i was asked to provide. i have tried syncing from both devices and have disconnected and reconnected to se if that helps, nope. i have no problem syncing bookmarks from desktop to android but the other way around is not working

Open

I'm unable to download Acrobat Pro and I've done everything the website says to do on Firefox

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and th… (read more)

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and then select Settings.

Select Privacy & Security in the left panel.

Under Permissions, find Device apps and services, and select Settings.

In the settings window, use the dropdown menu next to the https://www.adobe.com to change permissions, and then select Save Changes.

Find Local network access under Permissions, and select Settings.

Use the dropdown menu next to https://www.adobe.com to change permissions, and then select Save Changes.

Open

New profile requires new account, but when I try to log in with a different account, it tells me the primary email must be used

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with… (read more)

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with a different email address, it tells me that I have to log in using the primary email for my account. But I cannot do that, because I cannot be logged in to two profiles at the same time using the same account.

How can I create a different account for a different profile? I tried doing so, but it doesn't seem to allow me.

Open 2

No update notification?

Win 10 As of today, this was the situation (image 1). I had to do a manual update. Also, when I first visited here today, I was not logged in. I 'd like to stay logged … (read more)

Win 10

As of today, this was the situation (image 1). I had to do a manual update.

Also, when I first visited here today, I was not logged in. I 'd like to stay logged in. Then, I couldn't have been here for more than 15 seconds, and this appeared. How can a session be expired when there was no session? Is this part of the reason I don't stay logged in?

Open 4 36