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Firefox 82 crashes with windows 10

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exc… (read more)

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exception code: 0xc0000409 Fault offset: 0x00000000000a11c0 Faulting process id: 0x4b60 Faulting application start time: 0x01d6a8a8b59a12db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f3867284-6612-4e3f-b8ad-815fed60a8d6

Asked by superhit357 Prieš 1 savaitę

Last reply by superhit357 Prieš 6 dienas

firefox refresh wiped my bookmarks and other things are not working correctly.

I did a browser refresh, and when it was done, almost everything it was supposed to save was gone. "Firefox will save these items: Bookmarks Browsing and download… (read more)

I did a browser refresh, and when it was done, almost everything it was supposed to save was gone. "Firefox will save these items:

   Bookmarks
   Browsing and download history
   Passwords
   Cookies
   Web form auto-fill information
   Personal dictionary "

Bookmarks, gone. Home tabs, gone. Browsing and download history, gone. Cookies: spotty. Autofill; partly missing.

And a new tab is now completely blank (see attached image). I thought it might repopulate itself, but nope. Just blank.

All my home tabs were wiped, and I was able to put them back. But this outcome was unexpected. Some places I had to log back into; some I did not.

So I feel like I am now dealing with a broken browser, and not sure what to do about it. At least the buggy hangups and crashes seem to be fixed. Maybe.

edit: Also noticed I cannot make new bookmarks. Halp....

Asked by patricia.pennell Prieš 2 dienas

Last reply by patricia.pennell Prieš 8 valandas

all types of menus fail to open

Just downloaded Firefox. would appreciate any suggestions menu bar, context menu, any type of drop down menu fails to open initially, only displays after a few clicks … (read more)

Just downloaded Firefox. would appreciate any suggestions

  • menu bar, context menu, any type of drop down menu fails to open initially, only displays after a few clicks
  • tooltips on particular website making portions of content (that they cover) temporarily disappear, Most likely FF issue, not website issue after investigating

I already:

 *  restarted computer twice
 *  reinstalled FF
 *  FF refresh
 *  used FF safe mode

Asked by stephenp1394 Prieš 1 savaitę

Last reply by stephenp1394 Prieš 6 dienas

Firefox crashing

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a c… (read more)

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a couple of windows of Firefox open. One on the first screen with multiple tabs and another on the other screen. I also run chat programs, Discord, Antivirus programs, Zoom, Slack, and a few others.

Firefox crashing has also crashed other programs. I have had Discord crash a few times and Displayfusion crash as well.

I updated FireFox to the newest version. I even uninstalled and then reinstalled. I updated Windows. Flash is turned off. My video drivers are updated. I checked for viruses and spyware. I did have some Bit Coin Mining malware detected, but it was quarantined last week. All scans now are clear.

bp-dec3f18d-af80-4edc-9087-b70ee0201027 10/27/2020, 4:30 PM View bp-f8777c9b-a407-4e11-a9ee-37a250201025 10/25/2020, 5:21 PM View bp-abd3410b-568e-43dd-9053-29aa30201025 10/25/2020, 5:12 PM View bp-273a22ae-9bcb-4bd0-84f9-b41380201024 10/23/2020, 11:46 PM View bp-326e9a6b-d150-49af-83bc-6e9660201024 10/23/2020, 11:45 PM View bp-795da486-7b66-410d-b82f-b99700201022 10/21/2020, 9:24 PM View bp-33f90417-8487-442d-b824-51f350201027 10/27/2020, 4:35 PM View bp-ab362090-d258-4969-a0f2-ed6a10201027 10/27/2020, 4:36 PM View bp-afb2f753-1b96-41a3-8c09-bb6ea0201027 10/27/2020, 4:36 PM View bp-634f7e71-340c-4047-9e57-ce8db0201027 10/27/2020, 4:36 PM View bp-9610b432-4024-4ff8-99c9-066f30201027 10/27/2020, 4:36 PM View bp-f0f20b3b-7210-42d9-b232-5efc00201027 10/27/2020, 4:36 PM View bp-1cebb044-b9bb-4e1f-a4ca-1b7580201027 10/27/2020, 4:36 PM View bp-4b2a076f-0cb3-470a-801d-c3fea0201027 10/27/2020, 4:36 PM View

Asked by leon.aicsourcing Prieš 2 dienas

Last reply by leon.aicsourcing Prieš 17 valandų

Gibberish characters overlaying Foxnews discussions

The rendering of discussions on foxnews.com is often corrupted with gibberish characters overlaying discussion text (see attached image). I do not have this problem with … (read more)

The rendering of discussions on foxnews.com is often corrupted with gibberish characters overlaying discussion text (see attached image). I do not have this problem with Chrome or Edge. Is this a Firefox bug?

Asked by lew4 Prieš 2 dienas

Last reply by lew4 Prieš 2 dienas

Thermal Printer does not work on version 82

We are using Thermal Printers on our shops to print tickets, everything was working great with Firefox 81.0.2 and still works, but with version 82.0 is not printing good,… (read more)

We are using Thermal Printers on our shops to print tickets, everything was working great with Firefox 81.0.2 and still works, but with version 82.0 is not printing good, if have tried alot of settings but nothing works, I tried to change printer settings, Firefox setting for printing but the result is the same. In other side with 81.0.2 it works great.. Our clients wants to use Firefox 82.0 for their reasons but we can't make it work there.

Asked by flakron.sa Prieš 6 dienas

Last reply by flakron.sa Prieš 6 dienas

crashing on extention page

i just installed Linux mint a few days ago and it came preinstalled with Firefox everything worked fine. but after noticing it was a few versions behind the latest i upda… (read more)

i just installed Linux mint a few days ago and it came preinstalled with Firefox everything worked fine. but after noticing it was a few versions behind the latest i updated to 82.0. now whenever i go to my extensions page it crashes. it only takes a few seconds and closing the tab after opening doesn't save it from crashing. if i run Firefox in the terminal i get this info: matt@matt-SATELLITE-C855-1W3:~$ firefox ExceptionHandler::GenerateDump cloned child 2823 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... matt@matt-SATELLITE-C855-1W3:~$ Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

Asked by solidsumo12 Prieš 4 dienas

Accessing onedrive results in login-loop and eventually ending in 'We couldn't sign you in. Please try again'

Hi, I'm trying to get into my onedrive through firefox, but it won't login, as described in the title. I log into my office 365 outlook mail (which works perfectly fine),… (read more)

Hi,

I'm trying to get into my onedrive through firefox, but it won't login, as described in the title. I log into my office 365 outlook mail (which works perfectly fine), and then I press the dots in the upper left corner and click on onedrive listed in the apps. I tried removing cache, cookies and all that, I tried reinstalling firefox, but nothing worked. For reference; it does work when I use edge or another browser, and it also works when I use firefox on another device.

Can anybody tell me what the problem might be? Thanks in advance!

Asked by Sandman908 Prieš 3 dienas

Last reply by Sandman908 Prieš 3 dienas

Inabililty to open file:// URIs on Linux

As the title implies, I am unable to open any local files on Firefox. The tab just keeps loading forever and using up all available memory until it crashes the tab. (the … (read more)

As the title implies, I am unable to open any local files on Firefox. The tab just keeps loading forever and using up all available memory until it crashes the tab. (the browser still remains operational, since the crashing process is a child process of the main browser)

I took a look at the process in GDB and it looks like it's hanging in `read () at /usr/lib/libpthread.so.0`, called from libxul.so. (possibly a spinlock, since it also grinds one of my cpu cores down) I've checked and this problem is not related to my profile, settings, or extensions.

I'm at a complete loss for what to do now to fix this, since I don't have the time or disk space to build a full debug build of Firefox and figure out what's going on.

Asked by Taylor Prieš 3 dienas

Firefox V82 - some users cannot load Foirefox after updating

I work in IT for Cisco (even though my account is using my own email). We have over 100 cases raised where users have updated to V82 and then cannot load Firefox. We ha… (read more)

I work in IT for Cisco (even though my account is using my own email). We have over 100 cases raised where users have updated to V82 and then cannot load Firefox.

We have 2 fixes currently:

1 Downgrade Firefox - but we don't want to do this. 2. Load a new profile.

Is there anything else we can check on. All our users are on Windows 10 Enterprise, there are several versions used from 1803 to the latest, we have a spread of Windows 10 versions where this issue is experienced.

Should there be a better way to resolve this or if there is a root cause that's been found I would be very grateful if this could be passed on.

Asked by Speakman Family Prieš 3 dienas

Firefox will not handle Paypal transactions - or even a login to its own site here!

Hi. I was a constant user of Firefox until a year or so ago. The bloat came in and I followed the hordes to Chrome. Chrome now has similar problems, (21 instances for … (read more)

Hi. I was a constant user of Firefox until a year or so ago. The bloat came in and I followed the hordes to Chrome. Chrome now has similar problems, (21 instances for 3 sites? Really?), so I looked into Firefox once more and found it has apparently been updated. I took the plunge and reinstalled looking forward to easier browsing again. Hmmm.

I am a user of ebay and pay via Paypal. (Just saying that, I guess some of you know what is coming now.) I use Eset Internet Security which has always been very secure, easy to manage and has never given a problem with ebay or Paypal in any way with Chrome. I have it set to open a separate secure browser for Paypal transactions. Using Firefox I cannot get any Paypal transaction to complete.

It has a variety of issues which I seem to meet at random on the way. Sometimes it just refuses to start, the circling icon sits in the small secure browser screen which is empty white and spins ad infinitum. Sometimes it gets to an authentication screen with a picture of a code to type in, except the code is missing and the box is empty white. If I refresh, it shows the code but the first entry is always incorrect then the second entry, if I am offered it, is accepted and I continue to login. Once the login details have been entered and I see the message confirming the data has been sent to www.paypal.com, sometimes it stalls here again and never gets beyond that. Very occasionally I get past this and see a yellow pling with the message "Looks like this action is not supported. Please return and report this error so that we can support it in the future. (invalid client_ID or redirect_uri)". Well I am reporting it but I'm not holding my breath as this problem has been around for months if other people are to be believed.

I have cleared all cookies and caches and restarted Firefox. Nothing. I found a thread here where someone advised turning off location blocking for Paypal. No difference. Payments go through fine with Chrome so it can't be my security settings external to the browser, (Eset), and it can't be a Paypal issue. What is wrong with Firefox that such a necessary piece of functionality is either broken or is so unusual to set up that so many people, (I've searched so I have seen them), cannot make it work?

Any advice on this will be warmly welcomed.

Asked by Bordonbert Prieš 2 savaites

Last reply by Bordonbert Prieš 1 dieną

HD Youtube videos stutter on only the current Firefox (in my case 78 esr)

Only one Browser has problems with HD videos (1080p + above) on youtube: Firefox in the most current version. I have tested so far only the one current latest version of … (read more)

Only one Browser has problems with HD videos (1080p + above) on youtube: Firefox in the most current version.

I have tested so far only the one current latest version of the ESR branch (78.3.x). But as visible from thousands of articles to this very particular problem (when i search the community help database for "Youtube videos stutter" i get multiple thousands of entries - i read only a handful of them to realize that they are all "closed" and not a single one "solved"), this problem persists since multiple years now.

I have a very old PC by my side with a very old Firefox (benchmark wise slower than my current PC by a factor of at least 3) ESR 52.9, which is able to play the same videos in the same HD resolution without the slightest stutter.

The drivers on that old system are - naturally - outdated by half a decade. THAT OLD OUTDATED system with THAT OLD OUTDATED Firefox is well able to play even multiple HD videos side by side. With-OUT any stutter.

Thus, you can easily deduce by logical reasoning that nighter any outdating of drivers whatsoever nor any outdating of anything else on the system, be it hardware wise or software wise, CAN AT ALL be the culprit of that stuttering.

While the former holds true, what you actually find in the communities help are completely useless and irrational tips of "upgrading the browser to the last version", "upgrading drivers" or "reinstalling any software" or the like.

Let me be clear: Nothing of the latter will ever help in overcoming the stuttering of current firefoxes at all. The only one measure that will help here is to revise the code that is underlying the video pipe.

Since the stuttering regularly only begins after about one to two minutes into the videos, it is strongly suggestive that something in the memory management - probably in the way resources becoming freed after use - is accumulating over time until the stuttering begins. Badly managed garbage collection, perhaps?

Asked by White-Gandalf Prieš 6 dienas

Last reply by White-Gandalf Prieš 1 dieną

Gaming in full screen mode

Hi I play jackpotjoy slots on facebook and in order to access the chat feature the game needs to be played in full screen mode. Firefox allows me to go full screen and i … (read more)

Hi I play jackpotjoy slots on facebook and in order to access the chat feature the game needs to be played in full screen mode. Firefox allows me to go full screen and i can see the chat ect but as soon as i click on any key it goes back to small screen. Any ideas please and thanks... Ryan.

Asked by ryanhollywood1990 Prieš 5 dienas

Helper tool installation on login

Hi, I have Firefox installed on my MacBook Air running OS X El Capitan. Everytime I go to open Firefox I'm met with "Firefox is trying to install a new helper tool. Type … (read more)

Hi,

I have Firefox installed on my MacBook Air running OS X El Capitan.

Everytime I go to open Firefox I'm met with "Firefox is trying to install a new helper tool. Type your password to allow this".

Is this a bug or is there really something to install every time I log on?

Any help / advice appreciated

Asked by paulasplin Prieš 6 dienas

Firefox82.0: now hyperlinks misdirect

Hyperlinks now broken for FF82.0 latest MacOS Catalina 10.15.7 on a new MacBook Pro (2020). Suddenly hyperlinks won't open - even after trying all the listed 'normal' so… (read more)

Hyperlinks now broken for FF82.0 latest MacOS Catalina 10.15.7 on a new MacBook Pro (2020). Suddenly hyperlinks won't open - even after trying all the listed 'normal' solutions, e.g. safe mode, refresh, rebuild profile, link checking using Safari where they DO work, etc. Instead they suddenly open a new window with my homepage. You help is appreciated.

Asked by d. Prieš 3 dienas

Firefox problem with Georgia DOT "upgrade"

Georgia DOT recent traffic upgrade (511ga.org) no longer works with Firefox. I can not see traffic cameras and does not remember settings between sessions. It works on my… (read more)

Georgia DOT recent traffic upgrade (511ga.org) no longer works with Firefox. I can not see traffic cameras and does not remember settings between sessions. It works on my iPad and windows explorer. I'm running Windows 10 Home 64 bit with Intel i7-7700. Thanks for any help you can give me. Jay

Asked by jay.moldow Prieš 3 dienas

Navigating on ebay shows error "The page isn’t redirecting properly"

Navigating on Ebay causes The page isn’t redirecting properly error on some pages. For example I'm unable to navigate through categories but searching and clicking on a s… (read more)

Navigating on Ebay causes The page isn’t redirecting properly error on some pages.

For example I'm unable to navigate through categories but searching and clicking on a search result seems to work fine.

While viewing an item clicking on a subcategory under the search bar generates this error 100% of the time, everything seems to work great on other browsers though.

Sometimes I'm unable to even view an item when accessed from a google result or even an sponsored listing.

I have tried clearing cookies and cache, allowing ebay to set cookies, disabled ETP, run in safe mode, private mode, reinstalling firefox and finally windows but still the problem persists.

Asked by guranedo Prieš 3 dienas

Problems with printing invoices from Italian revenue agencies

Hi, I have been using Ubuntu Mate, for some time now, since the latest installed versions, Firefox is unable to print the invoices generated by the revenue agencies site.… (read more)

Hi, I have been using Ubuntu Mate, for some time now, since the latest installed versions, Firefox is unable to print the invoices generated by the revenue agencies site. The print is generated empty, it only shows the details of the site and some accessory data at the top. I tried to install an old version, 78, if I remember correctly, and the prints are fine. I tried with another browser and the printouts are correct, again. Does it happen to you too?

https://ibb.co/NT7Ky3c

Asked by tofono Prieš 5 dienas