Firefox Support Forum

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed the folder to my default one, firefox stopped being able to download anything larger than 1gb files. I can still download small images but anything larger than that I can't download. Else, it would only just show "Failed" in the downloads bar.

I've tried: 1. Changing the download location

>Also tried reindicating my download location

2. Turned off dangerous downloads 3. Putting an exception to the sites I try download from 4. Clearing the downloads 5. Tried troubleshooting mode 6. Restarting my computer 7. Restarting Firefox

I can't download on firefox but the same files I can download on Chrome.

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

If i am on amazon for example and an item has more than 1 option, Honey presents drop down selection box so you can choose which one to drop list The issue is the drop down box never opens when you click on it, doesn't matter where on it you click, it wont open. I have cleared cache, reinstalled honey and nothing helps. I have multiple desktop pc's all running tumbleweed and they all have this issue. If i load Chromium that works ok, but i use Firefox and not Chromium. I'm using openSuse Tumbleweed (latest update).

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried:

• Reinstall Firefox and delete all old files (Appdata & Program files)
• sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth
• Windows compatibilty mode
• Firefox Troubleshoot mode won't open either
• ipconfig /release & /flushdns & /renew
• netsh int ip reset & netsh winsock reset

When opening Firefox in any way, i get a white window/just the window border which immediatly closes. When trying to start troubleshoot mode, the small window has the same issue.

I also checked the crashlogs and none were generated. The Windows event-logger also has no entries.

BTW: Here is a video of whats happening: https://youtu.be/AJP4rqZFxlY

I have no idea what to do - send help please.

I am having an issue where youtube videos played at higher quality stutter when put to fullscreen. Up till about 720p60 works fine, at 1080p60 and above the framerate becomes unstable.

Things I have tried: - I have tried going into media.media-capabilities.enabled and changing it from false to true - I have set network.buffer.cache.size to 262144 - I have disabled all my plugins - I have tried changing my user agent to windows/chrome

My current setup: Firefox 122.0, Macbook pro Sonoma 14.1, Apple M1 Pro chip

Curiously, if I make a new firefox profile and play a video there, there is no stutter. Does anyone have ideas on how I can fix my current profile?

I recently switched ISP and now when I try to google anything with firefox I keep getting this message appear:

"Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot."

It prompts me to click 'I am not a robot' then pick out which lights have cars etc in them. Worked fine before the ISP change. Some notes:

- This does not occur on Microsoft Edge or Chrome. - The only add on I have is Ublock but it still does this when I have that disabled. Plus I have Ublock on Edge and there are no issues.

If it's my IP address, then why does this ONLY appear when I use Firefox? Surely it would also appear when using google on any browser if my IP address was in question...

From what I am reading online, my only option is to either: - Use a different search engine ; or - Use a different browser.

I'm curious to hear other people's thoughts on this.

I always set Firefox to open the previous sessions tabs when starting. For some reason during the start up over the past several days Firefox opens to the home page only. I then have to search the history to find the closed tabs. Except for this problem, Firefox is working perfectly.

Does anyone have any suggestions as to why this is going wrong and a possible way to fix it?

On this webpage on the link below, when the 'Comments' button is clicked, nothing happens. It works via the Chrome browser.

https://www.mirror.co.uk/news/politics/george-galloway-vows-wreck-keir-32249895?utm_source=mirror_newsletter&utm_medium=email&utm_campaign=Mirror+-+Politics+Newsletter_newsletter&utm_content=&utm_term=&ruid=f0ecd1c4-f0b2-477f-a408-a0abb6ec5d95#comments-wrapper

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off the "NoScript" extension and tried again, but the website still gave me that same message. So then I went to the about:config page. and it showed that JavaScript is enabled because it showed a value of "true". This sort of thing has happened more than once in the past. I'm forced to go to another browser such Microsoft Edge or Chrome, where I do not encounter this problem. Why is this happening in Firefox, and what can I do about it? My operating system is Windows 10 Professional, and if you need any other details, please let me know. I will appreciate your assistance.

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google Maps, but Google Maps cannot find a location, because it uses a Google search. I tried the fix in about:config, but it had no effect.

I cannot find a way to add websites to the location permissions in Firefox Windows PC. I can easily get to the "Location Permissions settings " but there is no way to add, only remove. When I display the access icon in the URL address bar, it shows " you have granted the website additional permissions" , but the site does not display in the FF Settings-Location Box, and the target website does allow me access based on location. Is there another area where location is restricted? would appreciate some help, thx.

The layout on the Roblox website, https://www.roblox.com Has appeared to break, I've seen the website on Google chrome and Microsoft Edge and it's good to go. I am not aware as to how this has happened. I have disabled every Addon I have, This issue is not caused by the Addons I have installed.

CTRL + F5 has Fixed My Issue! Thank You cor-el!

When streaming a video and using PiP, after opening another window or program and then pausing said video that is currently being played on the PiP player window, sometimes this causes the actual video itself being played via the PiP player window to freeze. So the video is paused and I want to resume play but when clicking the 'play' button on the PiP player window the video refuses to play.

The only way to clear this bug is to click the 'close' button or the 'back to tab' button on the PiP player window and then refresh the actual web page. After refreshing the web page and repeating the same steps - the PiP player window works just fine with playing and pausing, but it's annoying that I have to do this.

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Please know that this is generating "FALSE FINGERPRINT CERTIFICATES" thank you