Firefox Community Forum

I have noticed Firefox is ignoring the max_pages and transient max_pages settings, both set to 999999 and still deleting browsing history after 2-3 months here.

What can be done? Is there a way to get the developers to fix this so it stops deleting, ideally by adding a boolean setting?

For the last week or so a lot of bookmarked web pages are not displaying correctly & links in emails to websites are the same. Seeing a safelinks protection tag in the tool bar when clicking the email links, then the website does not display properly. See image, this is how they look.

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обновить страницу? Что вы сделали с браузером???

Hello,

I'm facing a two-fold problem:

1. Firefox (138.0.4, 64-bits): when trying to open a website the URL is loaded in the FF-tab, but the screen stays empty

2. Thunderbird (128.10.0esr, 64-bits): downloading messages isn't possible anymore. When sending a message I get following error message (in Dutch):

Verzenden van het bericht is mislukt. Er is een fout opgetreden bij het verzenden van e-mail: fout met uitgaande (SMTP-)server. De server antwoordde: Cannot connect to SMTP server 127.0.0.1 (127.0.0.1:54601), connect error 10061.

Translated to English:

Sending the message failed. An error occurred while sending the email: Outgoing (SMTP) server error. The server responded: Cannot connect to SMTP server 127.0.0.1 (127.0.0.1:54601), connect error 10061.

I did a ping with following result:

C:\Users\<user>>ping 127.0.0.1

Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:

   Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

   Minimum = 0ms, Maximum = 0ms, Average = 0ms

I didn't make any changes to FF and/or TB, and my wild guess is that the necessary Mozilla servers aren't available anymore, due to:

May 21, 2025

No incidents reported today. May 20, 2025 Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Completed - The scheduled maintenance has been completed. May 20, 15:02 UTC Verifying - Verification is currently underway for the maintenance items. May 20, 14:40 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 20, 14:00 UTC Scheduled - Mozilla Monitor website will be down for maintenance for 2 hours starting 5/20/2025 at 6 AM PT. During this time, the site will be unavailable.

If somebody could step-in, that would be great!

I'm having problems with the browser when adding extensions. I received a response saying that my Firefox is out of date, which is a mistake because it's another browser. My problem is with the FlashPeak SlimBrowser browser, which has all the extensions expired and the browser also doesn't update.

Now I have another problem. I can't watch the stream on Twitch because the image doesn't load. I'm attaching the image for review.

I hope that this time you understand my problem and can get back to me with the necessary corrections.

Thank you.

Hello! I tried adding two-step authentication to my account, but every time i try to do it and enter the code from the app there is a "Incorrect two-step authentication code" message, despite checking it and retrying multiple times. I am using the google authenticator app.

I getting messages about version update nearly everyday. That is so annoying. Could you please add an option in settings that notifications could be possible switch off ? I am very happy with current version and don't want nothing to update

Hello, I keep getting the General application error message when want to sync my account from PC/laptop to mobile device. Could you please, assist me here? Thank you. Vladimir

Firefox on MacOS in full screen mode makes the black offset between the screen edge and the Firefox window after logging in after MacOS is locked. It fixes itself when you exit the full screen and enter it again.

How to reproduce?

• Open Firefox and enter the full screen mode
• Close your MacBook and wait until it prompts you for your password or touch id
• The Firefox window has black offset between screen edge and the Firefox window, that was not present before
• Exit the full screen and get into it again, and the offset is gone

Hello developers;

I have used Firefox for long time on both Mac and Windows.

Recently, I have been experiencing the phenomenon described above, i.e., when entering Japanese text into iCloud Memo on Firefox, it appears as a double character. I'm sorry but I haven't taken screen shot.

This is the same on both Mac and Windows. It does not depend on the Japanese input method (IME). Refresh and reinstallation did not resolve the issue. Finally, I reverted to the previous version and the phenomenon was resolved.

From the above, we assume that the problem is caused by some kind of recovery in the latest version.

Thank you in advance for your confirmation and response.

...Translated with DeepL.com (free version)

I am encountering an increasing number of sites that don't work with Firefox but do work with Chrome. I have tried turning off add-ins without success. Is there a way I can easily reset Firefox to its initial state and then return it back.

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it.

Issue: I have a lot of open tabs, and I'm usually working with the ones at the bottom of the list. When the bar minimizes the scroll position resets back to the beginning. So, every time I want to select a tab, I have to scroll back down, which makes this feature very hard to use.

Expected behavior: After the vertical bar minimizes, and I hover again, it should keep the scroll position.

Yesterday (5/19), I noticed that Firefox wouldn't load certain websites - specifically, Facebook and my credit union after I tried to login, as well as some commercial websites I use for work, such as Claude.ai. YouTube videos did not play well either - they started buffering after a minute or two. I also noticed that when I was logged into my Google Workspace, apps like Drive and the Calendar had to be refreshed multiple times to get them to fully load - and even then, sometimes that didn't work. Yet other sites would load and function just fine.

After working with Microsoft support yesterday to determine if it was a Windows problem (it doesn't appear to be), I started checking to see if it was a browser issue, especially since I can access everything I need to just fine on Microsoft Edge. I have tried clearing my cache, refreshing Firefox, reinstalling Firefox, and completing a full virus scan on my PC (no issues detected), but nothing has worked and the same problems continue.

Any ideas? (Please note that I have limited tech troubleshooting skills. I am an ordinary user, not a developer.)

Many thanks.

MacOS 15.55 on my iMac no longer allows me to Zoom In or Zoom Out after assigning a keyboard shortcut

Usiong m y F18 and F19 keys assigned highlights View on meny but does not zoom anything now - used to work fine some time ago

I can not access my email account . I get this message ...

   An error occurred during a connection to login.gmx.com. PR_CONNECT_RESET_ER

I am very used to switching tabs by using the keyboard so I usually do Ctrl+tab and I have it set to recent order (which makes sense to me because most of the time you switch back and forth between two or three tabs) to navigate between tabs. In some recent update, some tabs became unreachable by using this keyboard shortcut, as no more tabs are displayed nor do they appear when you reach the end of the list, forcing me to use the mouse to look for the tab (please see screenshot attached).

I was hoping this had a workaround or if it is a bug I would like to know how to report it.

Thank you!

Nicolas