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new pc died and have to return with personal data

I bought a new pc and synced firefox with my old pc to transfer all my tabs and accounts. The new pc died within a day and i will have to return it to the manufacturer GM… (read more)

I bought a new pc and synced firefox with my old pc to transfer all my tabs and accounts. The new pc died within a day and i will have to return it to the manufacturer GMKTEC, the problem i have is all my accounts Ebay, Amazon etc are on it as well as my medical data. Is there something i can do with firefox to stop this information being looked at or used.

TIA

Bri

Asked by brirogg Prieš 5 mėnesius

Last reply by GNev Prieš 5 mėnesius

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Cloudflare is blocking access to a website previously accessible

Why am I getting the following error: "Sorry, you have been blocked. You are unable to access ssl1.prod.s1search.co" When I attempt to use the Dogpile search engine (htt… (read more)

Why am I getting the following error: "Sorry, you have been blocked. You are unable to access ssl1.prod.s1search.co" When I attempt to use the Dogpile search engine (https://www.Dogpile.com)? If you can't fix it then how can I disable it? The only reason I can its' use is to give me carpal tunnel syndrome. I don't need extra mouse clicks or the aggravation of not being able to use the search engine that I've been using as long as I've been using Firefox.

Regards, Mark Hoffman

Asked by mhoffmn Prieš 6 mėnesius

Last reply by Paul Prieš 6 mėnesius

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Firefox sync unable to sign in

I have set up a new Windows 11 PC (brand new installation). I installed Firefox and tried to sync, because I want to copy settings, history etc. from my Windows 10 PC. H… (read more)

I have set up a new Windows 11 PC (brand new installation). I installed Firefox and tried to sync, because I want to copy settings, history etc. from my Windows 10 PC.

However, it fails. I enter my password, then it asks me to enter a code sent to my email. I enter that code, and it says "Bad request" and "Something went wrong. Please close this tab and try again."

It's not the most helpful error message. All I can do is retry, but after 20+ attempts, I think there is something wrong with the 2FA.

I'm able to successfully log in to https://accounts.firefox.com/ on the browser without any issue. That uses a 2FA code from the authenticator app on my phone.

Any ideas? Is there a better way of copying my browser to the new computer? I was thinking of just copying the Firefox profile folder, but I don't want to end up with it duplicated since my Windows 10 PC is still active.

Asked by Rob Prieš 6 mėnesius

Last reply by Rob Prieš 6 mėnesius

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syncing

Trying to sync my galaxy S20 5G and MacBook Pro 14 inch 2023. Mozilla instructions tell me to look for an option to sync in the menu, but there is no such option on my ve… (read more)

Trying to sync my galaxy S20 5G and MacBook Pro 14 inch 2023. Mozilla instructions tell me to look for an option to sync in the menu, but there is no such option on my version of Firefox on my Galaxy. It says that I have the current version of Firefox for android, but the thinking option is not available on that menu. How do I follow up?

Asked by presbron Prieš 6 mėnesius

Last reply by jonzn4SUSE Prieš 6 mėnesius

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Help with recovering saved bookmarks under my username?

I could not remember my pw today when trying to get bookmarks back on this computer, so reset, thinking I would otherwise be locked out --now I'm not seeing an option to … (read more)

I could not remember my pw today when trying to get bookmarks back on this computer, so reset, thinking I would otherwise be locked out --now I'm not seeing an option to sync bookmarks. I'd love to get back these bookmarks--a treasure trove of resources gathered over 9 years. Any help greatly appreciated!

Asked by kpullar Prieš 6 mėnesius

Answered by jscher2000 - Support Volunteer Prieš 6 mėnesius

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Reload past Firefox profile

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, download… (read more)

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

Asked by I_Rufus Prieš 6 mėnesius

Answered by I_Rufus Prieš 6 mėnesius

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Firefox deleted all profiles instead of just the one I asked

I opened firefox profile manager using 'firefox -p' and tried to delete one profile...firefox deleted all profiles except 'default' and 'default-release'...even with them… (read more)

I opened firefox profile manager using 'firefox -p' and tried to delete one profile...firefox deleted all profiles except 'default' and 'default-release'...even with them firefox renamed them with some number suffix and created new folders with the same name ('default' and 'default-release')...I have checked /home/ubuntu18/.mozilla/firefox folder...all profiles/folders gone...UPDATE: As I was typing this there was power loss, firefox deleted old 'default' and 'default-release' too...How to get all profiles back?

Asked by FFLinux Prieš 6 mėnesius

Last reply by FFLinux Prieš 6 mėnesius

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Changed C:\ and ned to recover bookmarks from Mozila on old C:\

I had a major failure and had to replace my PC. I still have to old C:\ but using C:\ How can I recover my bookmarks from the "old drive" my password recovery would be a… (read more)

I had a major failure and had to replace my PC. I still have to old C:\ but using C:\ How can I recover my bookmarks from the "old drive" my password recovery would be a bonus.

Asked by Demetre Prieš 6 mėnesius

Last reply by markwarner22 Prieš 6 mėnesius

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Saving and recovering bookmarks and passwords

I have many, many bookmarks. Every once in a while I save them. My hard drive died. Geek Squad replaced it but where are my bookmarks and passwords? How do I recover t… (read more)

I have many, many bookmarks. Every once in a while I save them. My hard drive died. Geek Squad replaced it but where are my bookmarks and passwords? How do I recover them?

HELP!

Asked by Steve Odem Prieš 6 mėnesius

Last reply by markwarner22 Prieš 6 mėnesius

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sorting bookmarks

All, I just downloaded over a 100 images and created anew bookmarks folder, which I saved them to. I think I have some duplicates,so need to execute a sort on that book… (read more)

All,

I just downloaded over a 100 images and created anew bookmarks folder, which I saved them to. I think I have some duplicates,so need to execute a sort on that bookmarks folder, which will place the duplicates next to each other so then I can find and delete the dups.

How do I do this?

Cheers! TBNK

PS There is not a "General" category to enter this in!

Asked by tbotnik Prieš 6 mėnesius

Last reply by jscher2000 - Support Volunteer Prieš 6 mėnesius