My AOL homepage is suddenly not loading properly on my screen.

Since last month, I'm periodically experiencing problems with AOL's homepage (with its scrolling news articles) not loading properly on my screen, with all links - includ… (read more)

Since last month, I'm periodically experiencing problems with AOL's homepage (with its scrolling news articles) not loading properly on my screen, with all links - including the email link - scrunched over to the left hand side of the page and no images appearing at all. I do seem to be able to see all information properly if I switch to MICROSOFT EDGE as the browser, but FIREFOX is - and always has been - my default browser and never had this problem until recently.

Asked by hlb0144 Prieš 4 valandas

Why does Firefox not allow my private network to recognize the Firefox browser making it harder for me to sign in to my accounts?

I have a secure private network on my CPU. Why does Firefox not allow my secure websites to remember this browser? The website gives me the option "Recognize this browser… (read more)

I have a secure private network on my CPU. Why does Firefox not allow my secure websites to remember this browser? The website gives me the option "Recognize this browser." I check that box. But it is a vicious cycle. There is such a thing as too much protection. This makes it time consuming to access my accounts, requiring a cell phone and code to access accounts. Please advise.

Asked by GQDaniels1 Prieš 5 valandas

Last reply by jscher2000 - Support Volunteer Prieš 4 valandas

Trying to sync with new computer.

Trying to get same layout on new computer through syncing. I seem to be able to find my old bookmarks, but not with a simple click as before. Cant even find how to set ho… (read more)

Trying to get same layout on new computer through syncing. I seem to be able to find my old bookmarks, but not with a simple click as before. Cant even find how to set homwpage on new computer

Asked by happy2doit Prieš 5 valandas

Last reply by jscher2000 - Support Volunteer Prieš 4 valandas

Strange warning pops up started last moth

Lats month a window started popping up when on my email or random webpage. Happens on any browser. It is a box that says my session is timed out and do I want to to sig… (read more)

Lats month a window started popping up when on my email or random webpage. Happens on any browser. It is a box that says my session is timed out and do I want to to sign back in or get off. This is so random and extremely annoying. I am not on a metered internet usage it is unlimited. How to stop this or fix it would be appreciated. Thank you

Asked by midogsrgr8 Prieš 6 valandas

Last reply by jscher2000 - Support Volunteer Prieš 4 valandas

Extremely long webpage loading

When loading webpages, it will often take 60-90 seconds to load the page. I've only seen this happen when loading the page for the first time, once it loads navigating th… (read more)

When loading webpages, it will often take 60-90 seconds to load the page. I've only seen this happen when loading the page for the first time, once it loads navigating through subpages is seamless. It doesn't seem to be tied to any particular domain, I've had it happen randomly on gaming websites, tech websites, even google searches. The most notable coincidence is that in the networking tab of the developer console, it always(?) takes almost exactly 30 seconds on DNS resolution, 30 seconds on Connecting, sometimes a 30s Blocking element, and then the remainder is near instantaneous; screenshot attached. My network is fine, I'm able to play low-latency games without issue, and Chrome is not exhibiting the same behaviour.

Things I've tried to resolve:

  • Restarting computer -- issue has been persisting for months
  • Created a new Firefox profile -- still showing the same behaviour
  • Disabling all addons/testing Troubleshoot Mode
  • Proxy settings in Firefox -- No Proxy and System proxy settings are both showing the behaviour
  • Disabling DNS over HTTPS

Any help would be greatly appreciated.

Asked by stirlingdc93 Prieš 1 dieną

Last reply by stirlingdc93 Prieš 4 valandas

Firefox not displaying certain icons

On a website I visit, Firefox is not showing icons. The attached picture shows how it looks in Fifefox on top and Edge on the bottom on the same PC. Things I have done so… (read more)

On a website I visit, Firefox is not showing icons. The attached picture shows how it looks in Fifefox on top and Edge on the bottom on the same PC. Things I have done so far:

1) Cleaned cookies and cache 2) Turned off all extensions and virus program 3) Turned off hardware acceleration

Asked by sdodell Prieš 4 valandas

Sync sign-in

When I try to sign in to sync I get an error message (attached.) I also get an email saying my Mozilla account has been used (att.) The second attempt succeeds and I get… (read more)

When I try to sign in to sync I get an error message (attached.) I also get an email saying my Mozilla account has been used (att.)

The second attempt succeeds and I get another copy of the same email (att).

Asked by TomVet Prieš 4 valandas

help. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

help. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.… (read more)

help. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Asked by Chandankumar Ghosh Chandan Ghosh Prieš 4 valandas

Problem With Firefox

Attachment is a screenshot shows task manger shows there are 64 open files open, when I have only 4 windows open. What would causing this? Over night Firefox closes and … (read more)

Attachment is a screenshot shows task manger shows there are 64 open files open, when I have only 4 windows open. What would causing this?

Over night Firefox closes and close all my open windows. I need the windows remain open.

Thank you for sharing your wisdom with me.

Asked by RocketNut Prieš 9 valandas

Last reply by jscher2000 - Support Volunteer Prieš 4 valandas

explain it to me like I am 5 years old. Updated firefox, still can't get addons to work.

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working… (read more)

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working, was forced to update my firefox. Nothing changed, and it still shows that I am using version 105, instead of the all-new, better and fancier, singing and dancing crap that is being forced upon me.

Asked by russellofthedesert Prieš 1 dieną

Last reply by russellofthedesert Prieš 6 valandas

firefox doesnt automaticly save text fields

i type in something in the text field, i click somewhere and go back to the previous page where i was typing and everything is reset. why? chrome and opera dont do that. … (read more)

i type in something in the text field, i click somewhere and go back to the previous page where i was typing and everything is reset. why? chrome and opera dont do that.

Asked by Valeera Prieš 6 valandas

Visited links

What color do you use? How do you overcome unreadable text when the link has a background color that makes it indistinct? The red screenshot text is far more obscure whe… (read more)

What color do you use? How do you overcome unreadable text when the link has a background color that makes it indistinct?

The red screenshot text is far more obscure when not magnified by the screenshot.

Asked by noel_envode Prieš 6 valandas