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"Something Went Wrong" message on Firefox ONLY when trying to make Messenger voice or video calls

I've spent quite a bit of time on this. This error is on Firefox only, has been continuous for I believe three days. I troubleshot everything that I know to be possible. … (read more)

I've spent quite a bit of time on this. This error is on Firefox only, has been continuous for I believe three days. I troubleshot everything that I know to be possible. My camera and microphone work just fine everywhere but on Messenger using the Firefox browser...

Asked by beckykale.1 Prieš 2 dienas

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how do i get firefox to ALLOW sites to auto-relode a web page

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I hav… (read more)

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I have to click allow every time, in some cases I can't access the sight due to this. I want to either turn OFF this annoyance permanently or to be able to "white list" certain sites to allow it

Asked by mortimer.hobart Prieš 2 metus

Answered by jscher2000 - Support Volunteer Prieš 2 metus

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changing user name

I'm starting gender transition, I prefer to have my name match my identity, but it's a long process to change a legal name. Is there a way to change it as a "to be change… (read more)

I'm starting gender transition, I prefer to have my name match my identity, but it's a long process to change a legal name. Is there a way to change it as a "to be changed to"?

Asked by Joey Prieš 2 metus

Answered by McCoy Prieš 2 metus

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Backup Bookmarks

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possib… (read more)

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possible to process the backup.

Asked by lapy14 Prieš 2 metus

Answered by jscher2000 - Support Volunteer Prieš 2 metus

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After v78 update I have two FFs, one with no passwords. What to do?

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows contr… (read more)

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows control panel and, at completion, suddenly got a message that Firefox was updating (again), but this time with a big bold warning - as I recall - that this version was not synched with anything. This new Firefox opened. My regular version, the one I'd updated this morning -- let's call it FF-1 -- was also open. In the second version (FF-2) I immediately checked under Tools > Options > Logins and Passwords, and the passwords section was empty. I closed FF-2. FF-1 is still open and still has all my passwords. I checked my Mozilla > Firefox > Profiles folder and now have two profiles - one called jn******.default, where I can see all my regular FF files, including logins.json, and one called i6******.default-release, with all files created today and no logins.json. Windows control panel also tells me I have two FFs, but identifies them as v78.01 and v72.02, and says both were installed today. I just checked about:profiles and get this: "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes." What to do now? Obviously, I want to save the one with the passwords and delete the other one. But, as this situation is new to me, I want to do it the right way.

Asked by roberto32 Prieš 2 metus

Answered by cor-el Prieš 2 metus

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Firefox default action for PDF has spontaneousl changed

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog… (read more)

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog which asks what to do with the file used to have "Save File" selected by default. This was convenient, because this is usually what I want. However, the default selection has recently changed to "Open with Firefox", which I hardly ever want. This requires me to perform an extra step when accessing PDFs from the Web, which I do quite often. I am not aware of having done anything which would affect this, nor have I found a corresponding option to change it back. How can I restore the previous behaviour?

Asked by rsbrux Prieš 2 metus

Answered by Wesley Branton Prieš 2 metus

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Firefox only restored about half of my restored session

I had 3 windows with lots of tabs open and firefox only restored half of them. It's taking me a lot of time to go through history and finding the ones I lost and restorin… (read more)

I had 3 windows with lots of tabs open and firefox only restored half of them. It's taking me a lot of time to go through history and finding the ones I lost and restoring them. I closed all firefox windows on exiting, verifying for each one to close the tabs, and yet this still happened when I restarted. I noticed afterwards that under options, under general, restore session was unclicked?? I have no recollection of doing that or any reason I would. I also saw that the sub box to warn me when closing tabs was also unclicked. Again, I would never unclick it and have no recollection or reason to have been fiddling with all that.

The only other thing is when first rebooting as I was going to history to restore sessions a Norton tab (I have Norton 360) popped up. I restored history and half of my stuff was gone. Does anyone have any idea of what's going on here?

Asked by pccigno1 Prieš 1 metus

Last reply by cor-el Prieš 1 metus

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A constant headache! Hmm. We're having trouble finding that site

Hello as the subject indicates the problem is occurring several a week. I am a FH researcher and use Ancestry and other genealogy application. The problem only occurs whe… (read more)

Hello as the subject indicates the problem is occurring several a week. I am a FH researcher and use Ancestry and other genealogy application. The problem only occurs when using Firefox and Ancestry this morning have been using Firefox browsing and updating our family tree in Ancestry and select the back button to go back a screen and "Hmm. We're having trouble finding that site" the message to me is illogical as I am already in the site no point in pulling hair or beating up the screen, I just want help understanding why this is occurring and how I can resolve it.

When this happens after cooling down I just switch over to Chrome or MS Edge and I am back researching yay. This happens primarily when using a Win 8.1 PC which is my work horse it has occurred on my W10 Computer, I do not recall it happening when using Firefox and Ancestry on my Mac. It is quite frustrating and being technically challenged to a degree I have compared browser settings and they do seem to be aligned i.e. Firefox, Chrome, Edge. I can have several 2-4 Ancestry Tabs open at any one time for comparison purposes.

Thanks

Asked by brnn69 Prieš 1 metus

Last reply by brnn69 Prieš 1 metus

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Edit URL while adding new bookmark?

Is there a way to edit the URL of a bookmark while I'm adding it? I've changed from Google Chrome to Firefox months ago, and this is one of my biggest gripes with Firefox… (read more)

Is there a way to edit the URL of a bookmark while I'm adding it?

I've changed from Google Chrome to Firefox months ago, and this is one of my biggest gripes with Firefox ever since I switched. Back when I used Google Chrome, I used this feature when I'm bookmarking YouTube videos.

YouTube will often add extra text at the end of URLs, such as "&feature=em-uploademail." I usually remove this to try and keep my URLs as clean as possible. The inability to edit bookmark URLs while creating new bookmarks makes this process much more tedious because when I realize that there's extra text at the end of a URL I have to remove the extra text in the address bar, refresh the page, wait several seconds for the page to fully load (when the page is still loading, the title of the page is often blank), and then I can finally bookmark the video.

This issue has been so annoying to the point of where I've considered switching back to Google Chrome.

Asked by Hyde Prieš 1 metus

Answered by cor-el Prieš 1 metus

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Problem with Google pictures (google photos as i'm french)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icon… (read more)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icons at top right are inoperatives. I've tried another browser (Google chrome) and all is fine. I use Windows 8.1 and Firefox 73.0.1 64 bits Regards

Asked by phil-53 Prieš 1 metus

Answered by phil-53 Prieš 1 metus

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Help on Error 400

When I try to get into my school's faculty website, I get this error (that just started today): "HTTP Error 400. The size of the request headers is too long." Is there a … (read more)

When I try to get into my school's faculty website, I get this error (that just started today): "HTTP Error 400. The size of the request headers is too long." Is there a way to fix this?

Asked by bstevenson1 Prieš 1 metus

Last reply by FredMcD Prieš 1 metus

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Wire web app not working after update to firefox 80

This site https://app.wire.com/auth/ is not working properly after update to firefox 80. I see login screen, press arrow to login then server sync starts and stops after … (read more)

This site https://app.wire.com/auth/ is not working properly after update to firefox 80. I see login screen, press arrow to login then server sync starts and stops after a second and I am back at login screen. Worked fine in firefox 79 this morning.

Asked by Piterk Prieš 1 metus

Last reply by FredMcD Prieš 1 metus

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version 80.00 64 bit

Hi, I recently upgraded may Firefox for this version. And suddenly Agile Crm does not work any more, while with Chrome is ok. I can enter into my profile, but non of the … (read more)

Hi, I recently upgraded may Firefox for this version. And suddenly Agile Crm does not work any more, while with Chrome is ok. I can enter into my profile, but non of the menu can retrieve my datas. Can anyone help me? thksk in advance best rgds george

Asked by kornis.gyorgy Prieš 1 metus

Last reply by FredMcD Prieš 1 metus

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How do you clear saved file locations?

Hello, How does one clear remembered saved file locations. For example I saved a bunch of files to a directory called Nature. Later on I want to save some space images … (read more)

Hello, How does one clear remembered saved file locations. For example I saved a bunch of files to a directory called Nature. Later on I want to save some space images but when I click to save the image, it automatically goes to Nature. How do I clear it so it will ask me where to save the files to?

Thank you!

Asked by lordkor Prieš 1 metus

Last reply by cor-el Prieš 1 metus

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Firefox running in the background every time I start up my PC

Every time I start up my PC I can find a firefox.exe process in the task manager that uses 40-50% of CPU and I have to terminate the process manually every time. Firefox … (read more)

Every time I start up my PC I can find a firefox.exe process in the task manager that uses 40-50% of CPU and I have to terminate the process manually every time. Firefox is not enabled in my startup so I don't know what causes that process to show up and use that much of my CPU (note: an opened firefox browser with multiple tabs only uses around 5% of CPU just for reference)

Asked by kemal.kuduz Prieš 1 metus

Last reply by FredMcD Prieš 1 metus