Firefox Support Forum

The new Mozilla Firefox (version 110.0) does not run after update on my system. After run it shows the window, but this window doesn't respond. The clean installation (of course with profile folder erase) doesn't fix the problem. I have tried both x64 and x86 versions.

The previous version installation (109.0.1) works fine.

There are some screenshots included. I use Windows 7 on Ryzen 7 2700X processor. Could you please advice, what can be done here?

So yesterday, March 14th, we had a major snow storm which caused a power outage. When I finally got power back I now notice I can't open firefox without it just staying as a white screen (freeze). I can start it fine in safe more (hold shift and click on the icon). I just can't start it in normal mode.

My computer is using Windows 7.

What I've tried so far: 1) In safe mode I disabled every extension. Theme is already default. 2) Turned off hardware acceleration. 3) Cleared Startup Cache 4) Deleted Firefox from C:\Program Files (x86)\Mozilla Firefox and installed the latest version which seems to have installed it in C:\Program Files\Mozilla Firefox

Observations: 1) Changing the default user profile to a clean profile loads firefox fine. Switching it to my original profile causes it to freeze on load again. This leads me to believe that it's something to do with my profile. Possibly a corrupt file? 2)There are no error reports that I can find. 3) I noticed there was a firefox update rolled out on the 14th. Not sure if that has anything to do with this.

I've really like to not have to start a new profile. Is there anything else I can try?

Thanks!

Starting yesterday, for some reason when I access my bookmarks, I have to start from the very top of all my lists of bookmarks. In the past when I accessed a bookmark, and then a clicked on the bookmark tab to access ANOTHER bookmark, my bookmark list would show where I had left off from the previous bookmark within that list.

Now when I access a another bookmark after I had accessed a previous bookmark, my bookmark list starts from the very top of it instead of where I was previously within that bookmark list. Being I have many bookmarks, (100's) it is a real pain to have to constantly scroll down from the top of my bookmark list every time to access another bookmark. I didn't have to do this previously. When I accessed bookmarks AFTER I accessed a given bookmark, the bookmark list stayed where I was previously located within my bookmark list. This made it easy to access my next bookmark selection! It sure is handy being all the hundreds of bookmarks I have, to have the list not ALWAYS revert back to the top of my bookmark list every time I want to find a bookmark!

This peculiar situation just started yesterday. In the past this would NOT happen when I accessed my bookmarks.

Looking at the bookmark manager and bookmark library I don't see options the change how the bookmark list is presented? 

Can someone please help me and explain how do get back my old bookmark list actuation process? Thank you.

I can't for the life of me understand what is going on with my browser. Everytime I try to watch a video that I have purchased I get this error message:

"Firefox is installing components needed to play the audio or video on this page. Please try again later."

I have tried searching for a solution but no avail. I have disabled and re-enabled DRM, bit it was a no go. I tried re-downloading firefox, still had the same issue. I created a new profile, still won't work! I have been searching for solutions constantly and tried so many but none seem to work. Finally someone suggested that I check my extensions and App data and I saw a sign that said:

"widevine decryption module provided by google inc. will be installed shortly"

but it has been almost a day and it still hasn't been installed. In advanced preferences I looked up widevine and saw this:

media.gmp-widevinecdm.autoupdate true media.gmp-widevinecdm.enabled true media.gmp-widevinecdm.lastDownloadFailReason Error: Failed downloading via ServiceRequest, status: 0, reason: error media.gmp-widevinecdm.lastDownloadFailed 1671609470 media.gmp-widevinecdm.lastInstallStart 1671609449 media.gmp-widevinecdm.visible true

Is the problem with my computer or internet?

Twitter Video Streaming in Firefox on an older computer (Windows 7) does not work. The videos don't play (just audio). I logged into my same Twitter account on Chrome on the same computer and Twitter video streaming worked perfectly. Please fix the disparity.

ONCE AGAIN, I am having Hotmail issues through Firefox, and ONLY through Firefox!!! I had to go to PALE MOON AGAIN to use Hotmail. This is getting REALLY irritating. I can go to ANY OTHER website through Firefox with no issue, but Hotmaill? Oh no, of course not. Your damn browser refuses to cooperate and Hotmail just sits there for the past TWENTY-FOUR HOURS with a waiting symbol and stalls out, refusing to do ANYTHING to refresh the page, and when I try and open an email, Hotmail says, "We're sorry, we can't display that message right now." But when I use Pale Moon, NO PROBLEMS WHATSOEVER!!!! FIx your damn browser to work with Hotmail CORRECTLY this is YOUR problem!!! Since it works FINE through Pale Moon the problem is OBVIOUSLY with YOU!!! I am so sick and tired of YOUR BROWSER stalling out and causing issues ALL THE TIME! DO SOMETHING!!!

As says on tin. I prefer to keep everything in the overflow menu, separating them is annoying. Also, itens in the add-ons menu are larger and less compact. How this layout change has anything to do with Manifest V3 I have no idea.

It seems there is nothing in settings that can control this. Just update automatically or notify. I hate notifications. All day I get pointless, inane notifications. Is there anything in about:config that can stop it from updating every 5 minutes?

Hello.

When performing a Google search in FF 'and' in Opera, the following is what I see:

The name of the website with the website link below it (and a colored website icon on the left side).

This would 'appear' to be a new layout since, even after clearing cookies, refreshing the page, closing the browser, and rebooting the computer, the issue persists

Q: Are other FF users seeing the same layout when performing a Google search (If not, what is the layout?).

A:

Q. Is there a way to 'revert' back to the original layout?

A:

Any word on stopping floating videos yet ? Nothing I have ever tried or posted about here works. Ya'll have had enough time to solve that -- what's the scoop ?

How do I change my attachment opening settings in Gmail on Firefox? I could not do it yesterday, but not today. Also, other issues from early upgrades. quite aggravating!

system was working yesterday,..i can pull up my e-mail on yahoo...can read it but now won't let me delete it..went and used microsoft edge per yahoo staff signed into my yahoo account and mail worked fine...it's something on firefox browser...anyone else having problems ???

Unable to load "Survey" websites. Two recent examples: https://survey.walmart.com https://survey.voice.va.gov/ (this one has additional info after the slash for the particular survey)

Not sure if this is the best place to ask, but when I try to take a document from one place and try to insert it into another document, hitting Crtl-A, Ctrl-C or -X to cut it from Doc 1 then hitting Ctrl-V and pasting it into Doc 2 wipes out the margin setting arrows so I can't change the margins to match Doc 2. And my attempts to get around that screw up the formatting of the document. Any suggestions? Thanks.

Hello,

Anyone else having a problem with firefox breaking itself and refusing to load any more pages till you forcibly close it? Open as many new tabs as you want, it will never ever load a new page. Open new firefox windows, still won't load anything. Open edge, chrome or IE and it will instantly load whatever page you want.

Close all the firefox windows and try and start a new one, firefox tells you it's still running and needs to be forcibly closed. Everything back to normal as soon as you do so, besides loosing literally everything you were doing.

I used to just think it was hackaday.io, but it's now clear it's entirely at random when it happens.

This is clearly a firefox issue that's been happening for at least 6 months or more. I've about had it, and am about to start looking for alternatives.

HEB (heb.com) Blocks account access using Firefox

Firefox will load the site page but you can no longer access your account. it gives you the error message: error: invalid_request error_description: interaction session and authentication session mismatch. They tell you you have to use Chrome, they no longer support Firefox. I do not know where to ask for Firefox for help with this issue. HEB has blocked account access using Firefox and say they only allow Google Chrome