Firefox Support Forum

If I open up Hulu in Firefox it never loads the title cards or let me click on any videos in the website. I have turned my adblocker on and off and even uninstalled it at one point but I cannot get the issue to go away. Upon opening the browser console I found that the site has a source map error as shown in the attached image. Im not sure how to fix this as google hasnt been much help so far.

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

I couldn't get into Coinbase today. And now I can't get into Ebay and others through the browser.

I called Coinbase and they said I was the fifth person to call that uses Firefox.

So. I guess I just wanted to tell someone!

Thanks!

Brion

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

When trying to open Sharepoint or OneDrive Sites I receive either an 401 Access denied or a: We are sorry, something went wrong.

The issue is actually described in https://support.mozilla.org/en-US/questions/1373433 It seems that it broke again now. There are also other people having this problem: https://www.reddit.com/r/sysadmin/comments/11aot6r/firefox_10280esr_seems_to_have_broken/

If I either clear all cache, active logins and cookies or reload with STRG + F5 it will work temporarily. Setting dom.serviceWorkers.navigationPreload.enabled to False fixes it completely.

When viewing certain websites while "Allow pages to choose their own fonts, instead of your selections above" is on (screenshot 1) most of the text is extremely pale to the point of being unreadable (screenshot 2). I've opened an issue (https://github.com/broadinstitute/gatk/issues/8115) for one of such websites in the past before realizing that it seems to be a Firefox problem. I realized that unchecking the option fixes the font color issue (screenshot 3). But in many cases it introduces a new problem where many of the buttons and interactive elements have this weird text rendered on top of them (screenshot 3). This happens for example in Google calendar. https://data.humancellatlas.org/explore/projects is another example.

So in the end neither of the options results in a readable web page.

Any tips on how to go about fixing it?

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it's impossible to reload or navigate to a different address using the same tab.

This happens with a clean profile using two different computers with very different hardware. I'm able to reproduce it using Firefox 111 and 112, but not with Firefox 110. It doesn't happen in Chrome.

Unfortunately, I couldn't report it as a web compatibility bug. The person reviewing the issue wasn't able to access the streams due to geoblocking (VPN doesn't help). They asked me to provide additional information such as console logs. But even the console stops working when the problem occurs and there are no error messages before that.

Is there anything else I could try to help diagnosing this issue or is it a lost case?

Just upgraded to Firefox 111.0. Now my Yahoo! Mail will not load. Worked fine before.

Error: The page isn’t redirecting properly

An error occurred during a connection to mail.yahoo.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I changed nothing with the cookies...unless Firefox update did.

Dear sirs,

I have been a loyal longtime firefox/mozilla user going back to netscape in the 1980s. I am contemplating changing my default browser to safari and stopping using firefox.  I am a research scientist and infectious disease specialist.  My publications can easily be found by googling/searching "Stephen Beres".  I am having a difficulty that when I connect to the National Center for Biological Information (NCBI) Microbial Genomes Database (https://www.ncbi.nlm.nih.gov/genome/browse#!/prokaryotes/) to search genetic/genomic information for microbial pathogens relevant to my research, the page in firefox no longer displays properly  allowing me to conduct searches of the database.  This is not a problem if I switch to safari and plug in the exact same URL.  I cannot be loyal to firefox if it does not work.

I just upgraded to Ubuntu 22.04 and along with that I upgraded Firefox. It's no longer possible to scroll the comment section of articles, just the main page. I've seen this on both the National Review and the NY Times. The scroll bar is also not persistent, it only shows up when the mouse is over it. Is there a way to fix this or is this a bug in Firefox 100.0?

Hi all. I am having a strange issue with Discord. I can get notification sounds and all other media plays fine there. But whenever I try to "speak comment" or set the settings to always speak comments, nothing happens. The tab shows "playing", but no audio comes out, and nothing shows coming through on the mixer.

Chrome does speak as expected. A different computer, same version of Firefox also does speak as expected (in a different voice though). So that narrows it down to something in this particular copy of Firefox that is causing the problem. Plugins, settings and extensions on the two computers look the same. Also tried a different audio interface. If anyone has any ideas, please let me know!

Specs: Windows 10, Firefox 91.0 32 bit (both computers)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook. FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again.

I've downloaded your new version"100" a few times and have found the same problem as a few others. I've tried re-installing a few times, and even after completely un-installing older versions, including clearing cache data etc., but the same thing happens. Are there a few 'bugs' to fix in the new "100" version or is another browser sabotaging this version in some way? I didn't have problems with earlier versions.

In order to reproduce:

1. Browse to klarna.com 2. click on [login] and then [login for customers] 3. page will redirect to https://app.klarna.com/login?market=de&utm_campaign=header-login-link&utm_medium=referral&utm_source=klarna 4. (you should have an account, if not just create one and proceed with following step) 5. click on [sign in] 6. enter email assigned with your account 7. click on [Confirm and Continue] 8. (a verification code is sent to the email or phone assigned with your account) 9. enter verification code 10. page will redirect to https://app.klarna.com/ and will show a frame where to adjust settings about how klarna will collect data by tracking technologies. 11. click on any button to close that frame (accept all / required settings only,...) ---> Does not work :-(

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website:

https://gis-michigan.opendata.arcgis.com/datasets/2020-voting-precincts/explore?location=44.909859%2C-86.310800%2C6.97

Now, I can not click on any feature. I can do this, however, using Chrome. What is the issue, here?

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTok to restrict my login. Each time I try to login, I get the "too many attempts" message.

What's weird is that by using Firefox ESR (I think it was version 93), I'm able to login to TikTok, but it breaks WhatsApp web's login and sends it to a refresh loop. I've tried to disable all my privacy and proxy settings for TikTok on Firefox version 100 and it does not seem to have fixed the issue.

Having any google related webpage open for more than a couple of minutes causes it to disconnect (gmail, calendar). This results in no connectivity to any Google services. Opening new tabs will refuse to load even Google.com. The only fix is to completely close out of Firefox and relaunch. But having gmail open for a few minutes will result in it disconnecting again.

The issue persists in 'troubleshooting mode' as well as after doing a refresh. I have experienced this now for the past couple of weeks on my Windows 10 work laptop. I have also seen this on 2 different Linux machines in the past few days. I had attempted to disable http3 and telemetry settings from an older post I had found, but no luck. Not sure what else to try at this point.

When I create a profile with a name and then open that profile, the first thing I do is log in to Firefox Accounts if I need to. The problem is, if I use the name I want to use, I get what you see attached. Why is this happening?