Firefox Community Forum

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I click on the prompt to update it, it leads me to this website: https://www.mozilla.org/de/firefox/new/?reason=manual-update , and after clicking on the download button I get to this site for about a second: https://www.mozilla.org/de/firefox/download/thanks/ after which it loads this site: https://download.mozilla.org/?product=firefox-stub&os=win&lang=de which my browser can't connect to (aka just gives me the standard error message as if you entered an invalid URL). Today I got this website pop-up when starting Firefox: https://www.mozilla.org/de/firefox/welcome/21/ which leads to the same outcome as above. After that I tried to update Firefox by going to the menu -> help -> about Firefox, which searches for updates but then tells me that I have the newest version installed already??? Even when I try to manually install a new version through this site: https://www.mozilla.org/de/firefox/all/ I still get the same result. Please somebody help me out here!

So I guess my Firefox update to ver. 147 from 146 by its auto update feature, but I realized all the past personal data (ie, history, cookies, passwords, profile, etc) was gone.

I have Mozilla Account (I think it's the same as Firefox Account back in the old days), so my personal data is now retrieved from some device as far as possible, but I lost local personal settings like Shortcuts on the main page on my laptop,p which is the main device to do everything.

I can't help what happened to me, and I will rebuild what I used to be on that day, but I am curious if it's just me, or there is some logic to cause this data loss.

Hi Mozilla friends,

I'm running OSX 10.9.5 and I just can't afford to buy another computer right now, all the more that my iMac works beautifully. I tried and cannot install the current Firefox. What am I to do? Many thanks, - Greg

Why hasn't firefox 147.0.4 updated to firefox 148 ? The computer is windows 10 home 64 bit that is enrolled in extended security updates. The update has been released a few days ago I believe, in Canada,also I;m wondering if there is a button that is available in "about:config" that forces a update check. Thanks James

Hi - Happy Holidays!

When I open Firefox for the first time each day I get this error message

Error: Platformversion 133.03.03 is not compatible with: minversion:>= 132..02.02 maxversion:> = 132.02.02 Maybe try to reinstal Firefox?

I have not tried to install because don't know if that would solve the problem and I'm afraid of losing bookmarks

I have OLD imacs. The one I'm on now says 2017 and according to some homework, the latest version of Firefox I can run on IOS 10.13.6 is version 115.

WHERE do I FIND that?

I went to mozillas page and there was only one place to update firefox. I went ahead and tried, then got a pop up saying to restart.... did. Then got some helper thing suppose to download, put in my computers password, and NOTHING seems to happen. Nothing at all. Downloads like this usually involve a spinning wheel, or bar showing progress, SOMETHING. I didn't get anything.

Restarted firefox, and every time I go to about firefox to see if it updated, the same pop up shows up. (Will attach a screenshot of it.)

If I look under applications/firefox, it has NOT updated at all.

I'm guessing it's updating to the latest greatest version which MY computer cannot run. SO where do I find VERSION 115?

I have received the 14 Jan Mozilla Update warning a few times now, and I have tried to update Firefox, but it seems my computer sytem is now too old - iMac 0X El Capitan 10.11.6. PLEASE NOTE, I have an iMac from early 2009 and I am now unable to update my system to any other Mac version.

I lost all my saved pages and bookmarks recently when I tried to update Firefox using the instructions online. Unfortunately it was only after updating removed old Firefox that I was then informed that I would not be able to use the new version with my computer. I was able to resurrect my old Firefox from a backup, and would like to continue to use it as I am very happy with Firefox as a browser.

Are there any work-arounds that would allow me to use Firefox on my iMac - it is working perfectly and has just been cleaned and I've had a new hard drive installed - it seems incredibly wasteful to have to buy a new computer! Yours hopefully!

I have used firefox for several years. Lately I have consistently gotten a message that there is an error and Platform Version 130.0 is not compatible..... I have followed several suggested remedies on the Internet with no luck, with the most consistent remedy being to reinstall. Thjat hasn't worked. Do you have a solution or should I just go to another browser?

Last night the 15th January 2025, the firefox decided to update, buy it self closing the browser, however when it restarted it now comes up an Error, something along the lines of 134.0.1 and 134.0 MinVersion, if you have seen this you will know what I mean, it suggested to reinstall firefox, with that I did and I tried to porting all the setting and data and every thing, however it didnot import.

Where can I find the previous version that generated the error to start the import again... as there are links that I simply can not get any more

Cheers

14/01/2025

Ok, I can't reinstall Firefox because I have data, links and other that I no longer have access to link website links.

What is the next solution please as Firefox is my default and main browser.... or is it time to move away from firefox.?

I tried to import date and others however it was not an easy task to do, and I have to System Restore to once again get the Error that stops Firefox, is there a way of undoing the update that firefox installed ?

If you select No to the UAC prompt when updating Firefox via Installer, it will install Firefox to "AppData\Local\Mozilla Firefox" without telling you, instead of overwriting the copy in Program Files or erroring out. Additionally it will create a new Profile and set this new Profile as the Default Profile without telling you. Lastly, it'll remove an existing Pinned shortcut on the Taskbar.

So you've now got 2 copies of Firefox installed, one of which you're not told anything about and an additional Firefox Profile with no indication that this happened nor any instructions on how to undo this nor how to change the default Profile.

Every once in a while, Firefox stops allowing me to navigate to any new websites, instead giving only a page that says:

"Restart to Keep Using Firefox

An update to Firefox started in the background. You’ll need to restart to finish the update.

Your windows and tabs will be quickly restored, but private ones will not."

I have automatic updates disabled in Firefox settings, and I have gone into about:config and set app.update.auto.migrated to false, and yet this issue persists. It seems like Firefox is ignoring my preferences. I don't wish to restart Firefox while I'm in the middle of a bunch of work. How can I get past this message and continue using Firefox without restarting? Do I need to delete update files or something?

This random surprise block to my work is ridiculous. We need the flexibility to update/restart Firefox only whenever we're ready to.