Firefox Community Forum

After a Windows 11 update, every time I play some video/sound and stop the playback, my whole computer audio doesn't work anymore. When I reset my computer, the audio comes back again. I tried using other browsers (Edge, Chrome, etc.) and other programs/applications, but this only happens in Firefox.

Any ideas on what can I do to solve this issue?

Basic information:

Firefox version: 133.0.3 (64-bits) Operation System: Microsoft Windows 11 Home Single Language OS Version: 10.0.26100 Compilation 26100 Computer Brand: Alienware m16 R2 Sound drivers: Realtek Semiconductor Corp. version 6.0.9738.1

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

I can see and manipulate my extensions in the little puzzle piece in my toolbar but when I go into settings all my extensions are gone, replaced by an extension I did not authorize. I was having difficulty with a pop-up on a news site that wanted me to turn off my add blocker or buy a subscription. When I go into the add browser and turn it off the website does not recognize that I have do this and keeps me from getting behind their pay wall. So I thought I would go into the settings and temporarily turn off the extension from there and that is when I discovered the lack of extensions in my settings.

The add on is AdBlocker Ultimate and the website is RawStory.com

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

Hello, my Wordpress website is constantly in a loading loop only on Firefox. There are some errors in the console but I am not sure what to make of them or how to fix them :(

It has worked fine in all the chromium based browsers I have tried, but I recently switched to Firefox and can't figure out why the website will not load completely. I really appreciate the volunteers here and any help you can offer. The website is: https://www.traderjoesreviews.com/

Thank you so much for any help.

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Downloading updates -- 0 bytes" on 2 Windows 11 computers. Eventually, like a half an hour to an hour later, the update downloads and I can install the update. This has been going on for 2 months now. As a 20 plus year user of Mozilla and also a long-time financial contributor, this problem going on for 2 months is getting old. And yes, I have checked my antivirus and firewall. Is Mozilla aware of the problem and is there a solution?

Dear Mozilla Community/Support Team,

I am reaching out to report an issue with my <a href="https://chipotlmenu.com">Wesbite</a>, which is not functioning properly when accessed through Firefox.

The website operates flawlessly on other browsers such as Chrome, Microsoft Edge, and Safari. However, on Firefox, I have noticed slow loading times, broken images and layout inconsistencies

This issue negatively impacts the user experience for visitors accessing the site through Firefox, which is a critical concern for me. I kindly request your guidance on diagnosing and resolving the problem. Please let me know if you need additional details or technical information to help investigate further.

Thank you for your time and assistance. I appreciate the dedication of the Mozilla team in supporting website compatibility and look forward to your response.

Best regards, Lily Floori Lilyfloori@gmail.com Owner, Chipotlmenu.com

I have both German and Dutch dictionaries downloaded, but firefox' spelling check just... doesn't see the dictionaries at all. (The dictionaries tab eventually links to the second screen, when you can see the pack is installed.) I can't seem to find anywhere else it might need to be activated in first, my computer's default language has also been either dutch or german so that shouldn't have any effect. It's not a restart firefox issue either - it has persisted for a while, i just keep forgetting lol.

When I first open Firefox from the icon in my taskbar the opening window says the following:

'Unable to connect Firefox can’t establish a connection to the server at 0.0.0.4. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.'

However this is only the first window, after that I can open a new tab in the same window without any problems.

I have uninstalled and reinstalled Firefox without avail. Can anyone help please?

For much of 2024 I've had reCAPTCHA issues. I'm currently in dialogue with Australian Broadcasting Corporation (ABC), via their 'Director' email address. as they use this device for access to many features and to all communication, comments, complaints etc. The reCAPTCha window and message of things to verify doesn't appear at all, eg, no phrase like:select all traffic lights; and no window of 9 images, just the message that the site uses ReCAPTCha. But it isn't just ABC, it is all sites that use this verification device. I contacted ABC because they are a large organisation with a dedicated IT team. I take the Firefox upgrades currently 133.03 - 64 bit with Window 10 My concern is now that this has occurred for so long, that even ABC are saying this is caused by Firefox, not Google. I've pointed out how ludicrous that statement is, eg, why would Firefox create such a problem, whereas Goggle has a vested interested in not resolving it as many will switch to Google platform products.

I have a question (speculation) about having several Firefox based browsers installed on my Windows 64 PC.

I have a Windows 10, 64 Bit PC with 64 Gigs of RAM. I've always had a habit of installing several versions of Firefox based browsers - all to no avail. However, as of recent, I'm finding that my browsers begin to slow down substantially after 15 minutes or so of browsing - please read on.

Right now, I have the following 64 Bit Firefox based browsers installed on my PC - they are:

Firefox Waterfox Floorp Librewolf

I have quite a large amount of bookmarks saved, and I make sure all browsers have the same bookmarks.

I have a half dozen or so of add-ons, and have tried - from time to time - to uninstall various add-ons to see if they were the cause of the slow downs, but none of that made a difference.

For example, let's say I'm browsing for 15-30 minutes or so, and have a half dozen different tabs brought up. After awhile, things begin to slow down substantially such as delays in clicking on links and having it respond, or right clicking, etc. Browsing speeds slow down substantially also.

Here is what I then usually do:

1. Create a new tab and type in "about:memory" and click on the save memory command.

2. Go into settings and delete cache.

This normally does nothing to speed up things, and I find I have to just close out the browser, wait a few seconds, and bring it back up to things to get back to normal.

This has me speculating - "Could" it be that having a variety of Firefox based browsers with similar data conflict with each other in some strange sort of way" Or is it something else? I know that having a bunch of tabs up can deplete memory usage, but as I mentioned above, I have 64 Gigs of RAM and never had this issue before.

My SSD drive has 500 Gigs of storage, and only half is being used.

Any suggestions or recommendations would be truly appreciated.

Ben Herrmann Fuquay-Varina, NC

I know, sounds stupid, but it is what it is. It happens rarely, only with Firefox on the secondary display from my laptop, via HDMI. It starts with some random few thin horizontal bars across the window itself, and soon, it turns off my display. It seems the bigger the window is, the more severe the issues. So full screen usually, it shuts it off and keeps it off. Not black screen, no signal style. I manage to get it out by Winkey+arrow. If i then put it back same issue. If i lower the width of it, it manages to stay coherent longer, but still resets the display with a quick black screen on page reload. The lower bounds on a 1920x1080 display resolution was 1515 pixels. At 1515 pixels, it works fine, once this is triggered, it's very repeatable on 60-70% of webpages. If i drag another window on top of Firefox, the monitor comes back up.

Before anyone asks: I have tried turning off hardware acceleration. I have tried putting firefox.exe to run on the integrated video card and on the dedicated 1060 Max Q videocard. I have cleared cache and etc.

This persists on a Windows session, across multiple Firefox restarts. A computer restart technically fixes it but i have no clue what triggers it. Laptop monitor works fine.

In some pages, redaer view shows the wrong text -- it looks like it picks up text from a hyperlink. An example is this page:

    https://www.britannica.com/biography/Pee-Wee-Russell

where Reader View shows the text from:

    https://www.britannica.com/art/clarinet

(which is linked inside).

I am using Firefox 134.0 on MacOS (Sequoia 15.2)

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind [edited email from community support forum]

I want to reset the password from another platform but I'm not receiving there resetting code that's the problem I try to sign using my password but the password refuse to be signed so I want to reset that password but I'm not receiving there notification code

This is what I got from the folks at deviantart.com

'S (DeviantArt) March 12, 2025 12:03 PM (UTC-07:00) Hey!

Thanks for reaching out.

It appears that there has been an update with the Firefox browser that may be affecting your autofill for logging in to different websites.

Please reach back out if you have any other questions that we can assist you with.

Best, S | DeviantArt'

Now, it seems to ONLY affect deviantart.com I can't get past entering my user name and when I do, by actually typing in my user name, it says the password is bad.

NOW, If I type over what shows as my user name, then it allows me to get to the password, if I type the password in over the dots, it lets me in.

Microsoft Edge works just fine with the saved passwords.

BUT I prefer to use Firefox Browser for nearly everything.

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in the e-mail address, it gives me an error message that says "please enter a valid email address" even though the e-mail address is valid. Also, if I do not use autofill, but simply type everything in manually, it still gives me that same error message. This problem does not occur in Google Chrome, but it does occur in Firefox. Sometimes I can solve the problem by erasing part of the email address and then re-typing that part, but that doesn't always work. It also doesn't work if I erase the entire e-mail address and type it in manually. The problem does not appear to be caused by add-ons and does not appear to be caused by hardware acceleration, because I have disabled add-ons and have turned off hardware acceleration. It also does not appear to be caused by cache and cookies, because the same problem occurs after I clear the cache and cookies. I will appreciate any response you can provide to help solve this problem.

Hello, I clicked on a vendor link with a email on Outlook webmail and was refused a connection. Not even given a choice to bypass it. This is a reputable vendor associated with my professional work. Please let me know a work around for this browser behavior.

Regards, Fred Flickinger

I was able to login using my google acc some time ago but now when i try to login using google, it wont and just keeps buffering. this happens on every website i am trying to login using google.But when doing so on Chrome it works fine.