Firefox Community Forum

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn't give me option to import from previous firefox

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the answer. Please Help!!!

All of my bookmarks have been disappeared with a new automatic update (9/22) and now I'm left with no bookmarks at all. My other devices were not synced because my work computer needed different links saved. Any easy options for recovery? The bookmark management tool shows no options to import bookmarks and clicking any of the restore or import options does literally nothing. This is a huge issue for work flow and is putting me out of schedule. Why would an update remove ALL bookmarks? Seems like a serious over look in function.

[article] This article claims there is an "AI Controls" section in Settings. This is not found in v 147.03 (up to date) for Mac. Please let me know how to disable all AI in Firefox.

What is apparently the official Firefox policy is incredibly dumb:

They provide users with that ability to add secondary email addresses, recovery codes, and authentification, BUT they REQUIRE access to the primary email address to make the secondary email address primary.

IF the primary email address is unavailable, the secondary email addresses, recovery codes, and authentification are completely useless for making the secondary email address the primary one.

This supposedly provides "enhanced security".

Pro Tip: If you deny ALL internet access, you will be very secure on the internet.

Not very useful, but..

Genuinely astonished that Firefox Support thinks this is not insane.

How can I block Google and other sites from knowing everything I do on Foxfire? Every time I visit anything that has membership Google is there asking to sign me in. I thought Foxfire was supposed to be somewhat private. Thanks!, Mark

I have lots of bookmarks saved and when I start typing the name of one I'd like it to appear first not after a lot of suggestions that I may or may not find useful.

Why is this not a simple option?

The system asks me to sign in using my passkey or to try another way. The screen is frozen - can't enter passkey, can't choose another way. The only way out is to close firefox. I have no problem signing in with a different browser (Safari).

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

• It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
• I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
• The bug still happens if I'm not focused on the Firefox window but on a different app.
• The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

• Updating my OS.
• Restarting my laptop.
• Disabling hardware acceleration.
• Disabling themes and extensions.
• Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

When I turn on my Mac and click the Firefox browser icon, it will not load. It hangs. I get a "not responding" message and have to "force quit," again and again until FINALLY it loads, after five or more failed attempts. This does not happen with Firefox on my laptop, only my Mac. Both Firefox and my Mac are up to date. Why is this happening? Please help. It happens every day when I try to load the browser. I am about to give up and move to Safari. Relatedly, anyone know if it's possible to export all my bookmarks from Firefox to Safari?

Hi, I've been trying to access academic articles through my university library online database. My browser often directs the shibboleth authentication to the sign-in page of my previous university, not to my current ones. An example is provided below: the first link gets automatically changed to the send one. How can I stop the browser from doing this, so that I can log in through my current university account? Thanks very much!

https://www-proquest-com.virtual.anu.edu.au/intermediateredirectforezproxy

https://lib.hku.hk/hkulauth/authenticate/ezproxyha?&scope=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpcCI6IjExOS4xOC4xLjEwNyIsIlJlbGF5U3RhdGUiOiJlenAuMmFIUjBjSE02THk5M2QzY3VjSEp2Y1hWbGMzUXVZMjl0TDJSdlkzWnBaWGN2TWpFek1UTTRPVFE0UDJGalkyOTFiblJwWkQwNE16TXdKbkJoY21WdWRGTmxjM05wYjI1SlpEMU9aM2tsTWtKdlpHTXpOSGsxTXpoc2NWaEVXRkphYURGUGJuTnpjMlpVSlRKQ1dsSnFWSEJYYmtWVGJucFpRU1V6UkNad2NTMXZjbWxuYzJsMFpUMXdjbWx0YnctLSIsImlkIjoiXzE3NjQ4MDEwNDg0MjA2NzUiLCJpc3N1ZXIiOiJodHRwczovL2Vwcm94eS5saWIuaGt1LmhrIiwiaWF0IjoxNzY0ODAxMDQ5LCJleHAiOjE3NjQ4MDE2NDl9.sO1MgGDfy15HeXHEFjnZkM30P9eLjUjQJdyu3pA2-Vo

I keep getting this message when I try to sign in on Firefox. Chrome let's me sign on but i much prefer Firefox. Any suggestion? {

 "callId": "019af035f2b87df29b68e1abfcc65288",
 "errorCode": 403005,
 "errorDetails": "Unauthorized user",
 "errorMessage": "Unauthorized user",
 "apiVersion": 2,
 "statusCode": 403,
 "statusReason": "Forbidden",
 "time": "2025-12-05T20:30:58.752Z"

}