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Data Deleted

Hi, it looks like Firefox pushed an update on September 19, and after that, all my tabs were closed, I got logged out of all my accounts, and it opened a new blank Firefo… (read more)

Hi, it looks like Firefox pushed an update on September 19, and after that, all my tabs were closed, I got logged out of all my accounts, and it opened a new blank Firefox window. Is there any way to recover my tabs and data?

Asked by Nihal Prieš 5 mėnesius

Last reply by John Max Prieš 5 mėnesius

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Action Console now opens each time I drag a photo from Firefox to menubar utility DropZone 4.

For many years, I've used a utility called DropZone in my menubar, which (among other things) allows documents to be automatically sorted into user-created locations (e.g… (read more)

For many years, I've used a utility called DropZone in my menubar, which (among other things) allows documents to be automatically sorted into user-created locations (e.g., folders in the Finder).

Last night, suddenly, each time I drag a photo from Firefox to DropZone, a large window called "Action Console" opens, displaying a bunch of text. Here's a typical message that's displayed:


[Launching task with command line: runner.rb task-26498]

Task description file task-26498:

ACTION: "/Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle" EVENT: "dragged" VARIABLE: "support_folder" "/Users/mervynwarren/Library/Application Support/Dropzone" VARIABLE: "dragged_type" "files" VARIABLE: "app_version" "4.80.66" VARIABLE: "apple_silicon" "1" VARIABLE: "os_version" "26.0.0" VARIABLE: "path" "/Users/mervynwarren/Pictures/iTunes art" VARIABLE: "tmp_folder" "/var/folders/7l/ldzhrwyx1v1dy2tky3c1_y640000gn/T/"

Determinate: 1 Begin_Message: Moving files... /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/filecopy.rb:13:in `do_copy': undefined method `each' for nil:NilClass (NoMethodError) from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle/action.rb:27:in `dragged' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `call' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `<main>'

[Task completed]


Ironically, although the last line says "Task completed," the task I was attempting to perform (moving a photo into a given folder) is in fact NOT comleted at all.

Further observations:

This behavior is not displayed in Safari. In Safari, images continue to be moved to the desired folder, as intended.

I googled "action console keeps opening in Firefox," and I performed 4 troubleshooting steps that google AI suggested (including launching Firefox into troubleshooting mode). Unfortunately, in troubleshooting mode, the behavior persists, which suggests that this has nothing to do with any add-ons.

I also created a new, test profile—but even in the test profile, the behavior persists.

So, I'm stumped. After years of using Firefox, this behavior has appeared out of nowhere—and I cannot figure out why, nor how to fix it.

Any further suggestions?

Asked by soundsgood Prieš 5 mėnesius

Answered by soundsgood Prieš 5 mėnesius

Work Account?

Hello Support, I noticed when I used "bing" to search mobile web sites, it would not open pages unless I pressed F5 to refresh the page? In some case idmobile.co.uk w… (read more)

Hello Support,

I noticed when I used "bing" to search mobile web sites, it would not open pages unless I pressed F5 to refresh the page? In some case idmobile.co.uk would not work or open the page?

So I decided to change the browsers search tool and chose "duckduckgo". I then noticed at the top of the web page that it says firefox was being managed by my "work account".....? I really don't want my work to see or even manage my personal firefox account, and I would like to know, how I can stop work from accessing firefox please? Afterall I never set it up for work use, as this is my perosnal computer and nothing to do with work at all?

Perhaps you can advise me what best to do.

I look forward to hearing from you.

Many thanks

Kind regards Stuart.

Asked by Stuart Prieš 5 mėnesius

Last reply by George Kitsoukakis Prieš 5 mėnesius

Firefox 143.0.1 PIP player problems with Apple TV playback

We are unable to stop playback from the controls in the PIP window for Apple TV when the video playback was started in the main browser window. If we press the control th… (read more)

We are unable to stop playback from the controls in the PIP window for Apple TV when the video playback was started in the main browser window. If we press the control the playbacks stops for a fraction of a second and continues again. Other controls like mute etc. are working as exspected.

If we start the playback in the PIP window we are able to stop it!

If we use Youtube or Amazon as a video source the problem does not show.

If we use Troubleshoot Mode we get exactly the same behaviour.

Any Ideas?

Asked by us5 Prieš 5 mėnesius

Last reply by Shirmaya John Prieš 5 mėnesius

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143.0.1 crashes some of my sites

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then ha… (read more)

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then have just a blank screen. It does not happen on all sites. Sometimes it is a tab within the same site that I can visit. No I am not tech savvy.

I'm using Windows 11 Pro Ver 24H2 build 26100.6584

Asked by richard101 Prieš 5 mėnesius

Answered by George Kitsoukakis Prieš 5 mėnesius

Only Firefox fails to let me watch youtube TV

For over a week, Firefox always displays the message "Our servers are experiencing problems with our services" when I try to view a TV program on YouTube TV. Opera, Edge … (read more)

For over a week, Firefox always displays the message "Our servers are experiencing problems with our services" when I try to view a TV program on YouTube TV. Opera, Edge and my iPhone do not have this problem. I notice that Firefox doesn't store my location in the same place other browsers do. Could that be the problem?

I hate it when I have to use a different browser.

Asked by Anita Privett Prieš 5 mėnesius

Last reply by Somebody Prieš 5 mėnesius

Opening previous session tabs

When my internet goes out and I check if it's back up by opening Firefox, if it's not back up then all the tabs from the previous session get lost if I close the browser.… (read more)

When my internet goes out and I check if it's back up by opening Firefox, if it's not back up then all the tabs from the previous session get lost if I close the browser. None of my other browsers do this; they all open with the previous session. This is a major issue, because I lose hours of work each time.

Asked by rabows Prieš 5 mėnesius

Last reply by jonzn4SUSE Prieš 5 mėnesius

Link won't process

I had to reset my computer and have encountered a problem getting a link to load. In my Facebook, I have a game I play (Doubledown casino) and when I click a link for tha… (read more)

I had to reset my computer and have encountered a problem getting a link to load. In my Facebook, I have a game I play (Doubledown casino) and when I click a link for that game to add chips, it will not process. All I get is a spinning circle. What do I have to do to get the link(s) to process? Thank you.

Asked by boong Prieš 5 mėnesius

Last reply by Hasan Ali Prieš 5 mėnesius

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Пропали все вкладки

Не знаю по какой причине, возможно какой-то баг или ещё чего, но у меня пропали все вкладки, даже те, которые были сгруппированы. Возможности восстановления предыдущего с… (read more)

Не знаю по какой причине, возможно какой-то баг или ещё чего, но у меня пропали все вкладки, даже те, которые были сгруппированы. Возможности восстановления предыдущего сеанса у меня нет.

Asked by TenPeaksRus Prieš 5 mėnesius

Answered by TenPeaksRus Prieš 5 mėnesius

Washington Post comment section

I'm stumped. For years I kept Firefox on my Windows machine (Win10, 64bit, 8gb ram) at some level around 80x (I forget the number). I even recently switched over to Edge … (read more)

I'm stumped. For years I kept Firefox on my Windows machine (Win10, 64bit, 8gb ram) at some level around 80x (I forget the number). I even recently switched over to Edge until I got fed up with its complicated design. So when I went back to Firefox, I upgraded to the latest 147.0.3 (64-bit). At first everything seemed okay. But then I noticed I was having trouble posting comments on any Washington Post comment section OR the whole thing would freeze up or other oddities. ONLY there. Everything else runs fine.

To add to the mystery, I walk upstairs to where I have a Mac (Sonoma, with 64gb ram) with Firefox 143.0.1. And I can post comments on the Washington Post, nothing freezes, everything works fine. So it can't be a problem on the Post's site itself.

Back on the Windows machine I have tried various Firefox settings, changing the permissions from strict to standard, changing the performance settings, turning Add ons off and on one by one, running in Safe Mode. But no changes change the problem on the Post comment section.

I'm at a loss to understand the difference. The Mac does have more Ram, but previous to my upgrade on the Windows machine, it was running the Post site just fine.

Asked by J. Criquette Prieš 1 savaitę

Last reply by J. Criquette Prieš 1 savaitę

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computer will not run properly at all today

cannot scroll when finally got on email or southwest to book a flight............running loud...tried Firefox help to no avail...I just noticed that a change was made Aug… (read more)

cannot scroll when finally got on email or southwest to book a flight............running loud...tried Firefox help to no avail...I just noticed that a change was made Aug 19, yesterday.........is that why nothing works now? I have a tech at Microsoft for help but not on weekends............

Asked by lfitzgerrell Prieš 5 mėnesius

Answered by lfitzgerrell Prieš 5 mėnesius

Costco website-desktop

Recently transferred to a new desktop computer. Tried logging into the Costco website and using the Firefox browser(my preferred) the website is no longer recognizing my … (read more)

Recently transferred to a new desktop computer. Tried logging into the Costco website and using the Firefox browser(my preferred) the website is no longer recognizing my log in email and password. My email and password did work on my old desktop. So, I tried entering in my info in the Chrome browser and it worked. So I'm wondering why? I cleared my cashe and cookies also.

Asked by californiazippy Prieš 5 mėnesius

Last reply by Shirmaya John Prieš 5 mėnesius

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Microsoft OneDrive photos of the day not displaying

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the phot… (read more)

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

Asked by jmill53 Prieš 5 mėnesius

Answered by Denys Prieš 4 mėnesius