Firefox Community Forum

Issue started a few month ago, tabs crashing 10+ times each day.

All my crash reports says "EXCEPTION_ACCESS_VIOLATION_READ" but i dont know what is causing it, happens on multiple different pages

https://crash-stats.mozilla.org/report/index/13f8c0ea-eb8f-4bc6-8fc0-c71fb0250828 https://crash-stats.mozilla.org/report/index/4721567f-fc71-4d6f-aed2-0624f0250828 https://crash-stats.mozilla.org/report/index/49873a38-3eb9-4557-8ed5-2d45c0250828 https://crash-stats.mozilla.org/report/index/5a1fee4d-a15a-41d4-a005-9d51d0250828 https://crash-stats.mozilla.org/report/index/e291e9c3-8354-4edf-8bb6-7d6480250828

have many more crash reports, but dont know if that would help

Firefox indicated a new version was available and I installed it. After restarting the app, links will not connect and I receive this message.: Gah. Your tab just crashed. We can help!

Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

But nothing helps. I cannot reach most of the sites where I need to work.

Since around version 96 it seemed some new core changes made to how ff operates. any one care to share what the "big changes" were around that version rollout tldr?

since ver 96 ff became secondary browser. Using to test/isolate issues w/chromium (sigh). Now since ver 132 profile manager opens browser for correct profile everything looks good then 20seconds later ff crashes eorror: Exiting due to channel error

Inspiringly i see this forum is being used still so thought i would see if anyone has ideas what changes btwn ver 96/101 and 132 which may cause this new issue, maybe i can backout the changes and get back to using ff as a secondary backup again ....

IDK about anyone else but i LOOOOONG for the ole days when ff was a daily driver option on linux

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 ID: 4eb2b7ea-5553-4c6e-8d9b-44946b43f133。 微软客服诊断后的建议 链接里面有dmp文件的链接

Firefox has been running smoothly for the last 6 months. Recently I started receiving Firefox Crash Reporter dialog boxes when opening the app. The app never opens, but I receive three crash reporter dialog boxes.

What I have tried: Repair Reinstall Deleted every Mozilla folder in App cache and other device locations. Did another reinstall. App never loads and I receive a crash report. Updated Windows. Restarted laptop. Etc. Everything else on the device runs perfectly.

BuildID: 20241209150345 CrashTime: 1734010834 InstallTime: 1734010218 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","mozglue.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["CRYPTBASE.dll","bcrypt.dll","crypt32.dll","version.dll","fltLib.dll","ucrtbase.dll","KERNELBASE.dll","bcryptPrimitives.dll","rpcrt4.dll","msvcrt.dll","sechost.dll","kernel32.dll","advapi32.dll","ntdll.dll"],"SentinelOne Inc.":["InProcessClient64.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release StartupTime: 1734010834 SubmittedFrom: Client Throttleable: 1 UptimeTS: 0.0 Vendor: Mozilla Version: 133.0.3 WindowsErrorReporting: 1 This report also contains technical information about the state of the application when it crashed.

The browser keeps crashing. I want to remove it from my Win 10 computer but uninstall only lets me do a refresh. I need to remove it to see if it is Firefox or some other issue. How do I remove the software?

Thanks for your help with this matter.

Best regards,

Adrian

'Some time ago I suddenly stopped being able to log into my Aetna health account on the Aetna web site. When I typed in my user ID and password I get the following message: "System temporarily unavailable. Please try again later." It's been like this since last March.

I just now tried logging in on my IPad and Microsoft Edge and had no problem logging with either one. This means that Firefox has to be causing the problem.

How do I fix the problem?

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really low rate of frame, and the video decoding engine seemed to be 100% occupied as shown in the task manager (normal video playback never occupied so much of it). Seems like AV1 encoded video never triggered the problem. The problem doesn't always happen, but at a rather high frequency. This never happened before I updated the Intel graphics driver from 32.0.101.5972 to 32.0.101.6129. The problem seemed not to happen on other browsers such as Microsoft Edge.

Attempted to do an Firefox update more than a month ago on my HP (microsoft windows) computer. Everytime I open my computer I gt the Firefox Crash Reporter Window. When I hit the Quit firefox box it submits the crash report and then I X out the box. I cannot use Firefox as a browser. The DISASTER is that I CANNOT open any files previously downloaded while using Firefox (eg PDF files). I get the crash report box. I NEED these files!

Please HELP!

For many years, I have been exchanging video calls on Facebook.

Recent attempts to video call the same person I've been video calling for the past 3 years result in "your browser doesn't support video calls"

Have I been "hacked"?

Please explain.

Could a real person answer this question for me, please? Thank you.

My screen has been zoomed so I only see half of the email or image. Support at yahoo said that this is a Firefox issue. I would like to"unzoom" so I can see the full screen ar one time.

12-25-24

Over the past few weeks, tabs keep crashing several times a day. It happens most often on X, but this morning, a tab crashed while completing an online order (grrr). My computer is up to date, cookies, cache and history cleared regularly and today I "refreshed" Firefox. In less than an hour, tab crashed again. What is going on???

I'm very close to changing browsers.

Я так понял, что в файерфокс больше одной вкладки открывать нельзя? Если было открыто более десяти вкладок в браузере, то рано, или поздно они обязательно слетят, без возможности восстановления? Очень удобно... Если честно, то вы- пидарасы... Перед открытием браузера, после обновления, вы выкладываете вкладку об обновлении версии... Вы обязаны выкладывать ссылку на восстановление ранее открытых вкладок. Суки! Восстановите мои, ранее открытые вкладки!!

Endless crashes, going on for months (4-5) and no sign of any fixes. As far as I'm concerned, Firefox is totally broken and I'll have to switch away. It's unusable. A crash every ten minutes.

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to install the required video codecs." I am able to watch the video I selected anyhow, with some minor issues with the picture and its frames I believe, however, when I try to watch a different video, it does not work. Sometimes it will play for a short bit, but will then stop, and start buffering. When I then refresh the page, the video will not play and will only buffer. I am not sure what to do, and if this is an issue with the browser, or the device itself, please help?