Firefox Support Forum

Hello, I'm using Firefox 100.0.2 (OS: Ubuntu 20.04). It is not possible to manage if/when firefox updates are installed. In the options-section, there are some information about the current version number, however no chance to configure anything update-related. Updates just happens automatically and interrupt current sessions, leading to spontaneous (and surprising) dysfunction of the opened browser. That's very annoying in case of video conferencing, for example, because it is not possible to open any new tab or windows, always the note there "you have to restart firefox now" - in practice, just like a crashing error. And, the suggested restart does not re-open the current opened tabs/URLs!

Furthermore, within some updates, my language settings get lost, so it turns to English language automatically and I always must add my language packet manually again and again. Thats really annoying and maybe completely disruptive for people that are not able to read in English!

Is there any chance to come over this? Otherwise I guess I must leave using firefox as browser, however this would be not the aim I actually follow. Thx!

I used to be able to get on Amazon with no problems using Firefox. Lately, the website is all chopped up. Blue words with underlining appears on the pages. I can view Amazon just fine under Safari.

Hello. I don't know which Firefox release broke this essential feature. The problem started after I enabled Aero in my Windows 7 system. It happens often if I have an open tab with https://www.o2tv.cz/ which uses some DRM to play TV content.

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a pink layer on YouTube videos. I tried reinstalling the browser, refreshing it. everything I could. And no chance. I am going to share with you a screenshot of what I mean.

I just bought a new laptop and installed the firefox browser on it. I was trying to log into my account for Elder Scrolls online so I could download the game onto my new machine, but the sign in window would blink and a little white box in the lower left would briefly read "javascript;"

I have no trouble logging on to my account from the site on my older computer, which presumably does not (yet) have the same version of firefox as the newer machine. I was able to log in to the ESO site from my new computer via chrome, so at least I can download the game.

But I'm puzzled as to why Firefox is suddenly incompatible with this site when it never has been before to my knowledge.

Hi, for me the most intuitive behavior for creating new tabs is to insert after current when using the keyboard shortcut, and inserting at the end when clicking the plus sign at the end of the row. I'm making the switch from Chrome and the Open New Tab Here extension enables this distinction. Curious if there's an existing solution, or would an additional config setting be required?

Operating System Ubuntu 20.04.4LTS on AMD® Ryzen 3 pro 3200g 64bit processor. Firefox Web Browser version 100.0.2 (64-bit)

The method I can reproduce sound distortion:

I have clear sound playback through both system HDMI speakers or if earphones are plugged in, verified using the Ubuntu Sound Output test left/right (without distortion)

Then if I open a normal Firefox window and listen to YouTube video for example I have no distortion, if I however open I private window, say to access training material on Microchip University site I suddenly have distorted playback.

Please advise why private window opened suddenly distorts my output sound. Sound suspicious.

Hello, Why does Firefox convert my mp4 files to 3gpp files when I download them from my personal Flickr account?? Chrome does not - they download perfectly when I download videos from my Flickr account using Chrome - so why can't I download them as mp4 files in Firefox???

Thank you for your assistance in solving this issue

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

PSA:

The snap version of Firefox (as implemented in Ubuntu Desktop 22.04) will not open a Zoom meeting link.

The alternatives are: - Google Chrome, etc. - Borrow a Windows machine and log into your meeting there.

What a disaster.

I no longer have the option to watch BBC iPlayer as a picture in picture. The toggle switch has disappeared. I've tried hovering over various places on screen, but nothing appears. I've also tried right clicking to check it's not 'hidden', but it appears to have gone altogether.

I've checked and I have a least version 75 of Firefox (that BBC say I should have) and that the box is ticked in the browsing settings to enable P-in-P. Other streaming apps work (eg Discovery+ and YouTube etc).

Not sure is this is a Firefox issue or BBC iPlayer issue.

For at least the last few months, I've been having problems with printing. It doesn't matter if it's a web page, an attachment in yahoo.mail or a return label from Amazon, the print is too big to fit on the paper. If I switch to Edge, it comes out fine. I have used Firefox for years and never had this problem till now. Please help.

When I watch a video, mostly in Netflix, and go to the fullscreen mode, I see a url line on the bottom left corner of my screen. It doesn't go away when I click the screen. When I try to click over it it switches to the right bottom corner, which I find quite frustrating. Whenever, this happens I should refresh the page and hope that it solves my problem and most of the times it does. However, I still would be quite happy if I figured out what caused this problem and if there is anything I can do it to fix it for good.

Firefox version: 100.0.2 (64-Bit) Windows Version: Windows 11 Pro 21H2.