Firefox Support Forum

The permanent options also include Content/colors.../"Override the colors specified by the page with my selection above:" is stuck on "ALWAYS" no matter what other selection(s) I make. Once FF is closed, it will boot back to ALWAYS.

FF is permanently fixed as the default browser. I can't change it or deselect it. The "show my windows & tabs from last time" is permanently deselected.

These are the only errors I have noticed and they are like a virus attack. How do I take back control?

uploading of screen shots is not working.

When logging in asks to update password but don't want to update. This happens every time since the web site encrypts password so firefox thinks it is a new password. Sometime it updates even though I say no, then have to go into preferences and change password back to original since it picks up the encrypted password. Would be nice if given option to not ask again only options are update or not now.

When I first open FF 50.1, I get multiple windows, usually 3. Two of them are trash ads promoting video games. This is new since v50. What is happening and can I fix it?

My Surface Pro was completely wiped clean and re-set to original defaults as MS tried unsuccessfully to fix a hardware problem. I am running Windows 10.

After sending this I researched some more and found that I needed to go to accounts.firefox.com. That allowed me to access the sync function.

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After setting up my wi-fi I am trying to sync it with my Firefox account. But when I do I get a blank screen, which seems to be a common problem. But none of the fixes I tried worked:

1. Ensuring dom.storage was enabled; it was 2. Enabling cookies generally, I think I have 3. I went to about:preferences and made sure English-us was chosen 4. Went to about:accounts and Get Started popped up. But when I clicked it the page is blank. 5. Going to about:accounts directly but still get a blank page

I have also tried getting to my account by going to the Sync tab where it asks me to sign in. I get transferred to a site about:accounts?action=signin&entrypoint=preferences but still the page is blank

Hello,

Since a week or so, Firefox crashes on startup (I don't even see a page displayed, only the Crash reporter). I have tried the following points: - Start in safe mode ==> crash - Uninstalled, then reinstalled Firefox ==> crash reporter - Start the profile manager ==> I get very briefly the profile manager window (like a flash), then crash reporter - Removed the Firefox folder in C:\Users\xxx\AppData\Local\Mozilla\ and C:\Users\xxx\AppData\Roaming\Mozilla\ then uninstalled, then reinstalled Firefox ==> crash reporter I ran the crash reporter and ended up with this crash ID: bp-be14eed2-fe35-43bc-a484-0e4ad2170104

Context / other information: - It's a company laptop, there is a lot of various malware / antivirus / data protection softwares. Some may interfere, but usually they display a notification and I didn't get any. - Based on some crash reports I found, I checked the xul.dll file and it's there in C:\Program Files (x86)\Mozilla Firefox. - I'm using WIndows 10 Entreprise edition on a x64 computer.

Could you help me with the issue?

Thanks in advance!

i want to create a mozilla account, but i can't. I have entered my e-mail address, i have added a password... but every time i try to log in, a message appears that says: "Confirm your account. A verification link has been sent to <<my e-mail adress>>. Didn't arrive? Resend". I have already activated my e-mail account, by pressing the "activate now" button in my e-mail, 8 times now, and every time i try to log in, the same thing happens. It says "A verification link has been sent to my e-mail". I dont want to get verification links. I want to log in to my new account in Firefox. Please tell me how do i do that?

Running Win10 Pro with the latest version of Firefox.

Do I need to install an app or change a setting?

http://www.molex.com/molex/products/datasheet.jsp?part=active/1200860146_CORDSETS.xml#documentsAnchor

After the last 2 updates with Firefox the fonts have been condensed by default. When I go into the preferences and check default fonts it says Arial, I have even gone in and changed it to other san serif and serif fonts but it still condenses it. I go into Advanced and uncheck the box "Allow pages to choose their own fonts, instead of my selections above". This fixes most of the pages I can't read but then it messes other pages that actually do use a narrow font, like the timer app in freshbooks. Main sites I am using that this is messing with are wrike and dropbox. How do I fix this so it goes back to using the websites default fonts?

bp-9b7522db-4e02-4eb4-b191-76e8b2170112

Dear Guys!

I have an annoying problem. My firefox (newest update) crashes on my Macbook Pro 2016 every time I start the Mac from its "Sleepy Mode" or if I did a restart. I can use Firefox without problems, if my Macbook is on (except if I want to write a message in Facebook, it crashes as well + sometimes the bar of Youtube is flickering, if I am watching a video). On no other websites or situations I had problems with crashes so far.

I am using this Mac now for 2 weeks and before that I had a windows, so I copied my "Profile", "Crash Report", "profiles.ini" and the "extensions" folder to the specific older from the windows to the Mac. Everything went fine (there was no problem -> e.g. I had all my rss feeds inside, etc.). I never had this problem/crashes with my windows (as it is the same "Profile" file now). I aleady checked the settings, deactivated the plugins and controlled the add-ons, if they are up-to-date. Everything should be fine.

Last but not least I checked Firefox with the "safe mode", but also in this situation, my Mac crashes...

I hope you can help me to fix the problem.

Please let me know, if you need any other information, which I can provide.

Thank you in advance for your help!

Best,

Look if you check my history here you will see solved....that; it appears is incorrect.

1. I am just seeking to keep the file save location to the location I choose, until I choose to change it. NOT a random rotation of previous sessions, save directories. NOT having to watch for this continuously and stop using the browser out of plain frustration. NOT a complex change of settings in the (registry or ini file) deep inner workings, that does little.

2. Why is it necessary to have this feature as implemented, with the changing directories based off of previous locations?

In coming here again I found that search queries from visits to sites were being offered as an auto-fill option.

Therefore, I have to ask why would 'Japanese Mythology' be a relevant selection in filling a text box in a troubleshooting forum?

And why would you implement such a feature if it has no logical connection other than a 'fillable' text box.

I've just installed Babylon 10, the well known translation software. It doesn't work in my Mozilla Firefox 50.1.0. while it perfectly works under Internet explorer. Why so? Because Firefox disabled "babylon translation activation 1.1" add-on, considering it as unsigned. Any workaround to get this issue fixed? Thanks.

On the advanced tab it says "Error code: SEC_ERROR_UNKNOWN_ISSUER". I've done a refresh to Firefox and deleted the cert8.db file. I'm able to get to these sites just fine in other browsers and in Firefox on other computers. Any thoughts?

This is an issue that keeps coming up with Firefox and it really frustrates me. When switching tabs (either with the cursor or by keyboard shortcut) there is a slight but noticeable delay before the switch happens. I've noticed this is a quirk which tends to get resolved by version updates but it manages to creep back in, especially after shutting down or rebooting my machine.

I've tried quite a few things myself to sort it out – the refresh feature, clearing history/cookies, disabling add-ons, etc. But none of those have ever worked. I'm wondering if this is a known issue which has a solution? Cheers.

Every time I delete history, I also loose passwords, which I have a master password on to protect and don't expect to be affecting by deleting browsing history. I am just trying to figure out how to delete the browsing history without affecting the passwords I have saved.

This is now approximately the 4th time this is happening. I have in the past backed up my bookmarks and reinstalled them several times, but this problem keeps popping up. I can not make a 'new folder' in bookmarks. It grayed out and nothing happens with a click. Can you help with this problem. Awaiting your reply and thanking you in advance, Leila I

After Firefox update to Ver 50 / 50.1 it will not open any Web pages, sits there with no error message and dose nothing. Chrome, Edge and IE all work. If I refresh Firefox it will work correctly but at the next restart it dose nothing. After reading many help forums I have down load and run the Mozregession tool. this is the result of the last tested build.

app_name: firefox build_date: 2016-12-29 21:58:26.147000 build_file: C:\Users\User\.mozilla\mozregression\persist\79ef93672445--mozilla-central--firefox-53.0a1.en-US.win32.zip build_type: inbound build_url: https://queue.taskcluster.net/v1/task/Bre8MQlMQjCLuH9Xyv--dA/runs/0/artifacts/public%2Fbuild%2Ffirefox-53.0a1.en-US.win32.zip changeset: 79ef936724454728beeeba41fb76a61d02c7c226 pushlog_url: https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=79ef936724454728beeeba41fb76a61d02c7c226&tochange=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a repo_name: mozilla-central repo_url: https://hg.mozilla.org/mozilla-central task_id: Bre8MQlMQjCLuH9Xyv--dA

Note the tool stoped here. 2016-12-31T16:28:04: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:05: INFO : [Child 7168] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:06: INFO : ###!!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:08: INFO : Narrowed inbound regression window from [111f1171, 6f63f95e] (3 revisions) to [79ef9367, 6f63f95e] (2 revisions) (~1 steps left) 2016-12-31T16:29:08: DEBUG : Starting merge handling... 2016-12-31T16:29:08: DEBUG : Using url: https://hg.mozilla.org/mozilla-central/json-pushes?changeset=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a&full=1 2016-12-31T16:29:09: DEBUG : Found commit message: Merge autoland to m-c, a=merge

MozReview-Commit-ID: HjPVSrennPL

2016-12-31T16:29:09: DEBUG : This is a merge from autoland 2016-12-31T16:29:09: DEBUG : Got exception 2016-12-31T16:29:48: INFO : Stopped

Sometimes Facebook works perfectly well for hours, then all of a sudden it drops out and won't reconnect and I keep getting the message as follows:

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I used to blame my poor internet connection for the dropouts, but I have switched over to a stable fast internet connection and it is still happening. Any ideas???

Why does Firefox IGNORE my "Offline web content and user data" settings and allows hotmail.com to secretly store data for offline use? This is deceptive and annoying. I have to clear the "Offline web content and user data" setting every time I log out of hotmail.com

Is there a solution to this or is this by design?

Extracted (show source, copy, paste) email as HTML contains fully explicit URIs for img src= tags. Loading this HTML into Firefox has 'Show Page Source' with correct URIs, but Firefox display doesn't show images. In Firefox 'copy image location' shows "data:image/gif;base64; ..." instead of the fully explicit URI from the HTML source, but no images are displayed. Fully explicit URI correctly loads (manually) into Firefox and displays correctly. Edge loads source HTML file and displays images without any problem.

Note that no CSS or Javascript is being used, just basic HTML.

What gives with FIrefox?

No bookmarks in Safe mode. No way to load from html or json files. Places Maintenance sat there and said "Checking integrity..." for over 30 minutes until I finally canceled it which was the only option. CCleaner does not allow me to delete places.sqlite files for some reason. I guess I could uninstall CCleaner to try to delete the files? This all started a few days ago when I did a system restore to approx. 12-20-16 because the desktop was freezing up, cause unknown. I also have defragged and run a full Malwarebytes scan. Now everything is normal and running well except no bookmarks.