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text disappearing in address bar

Hi Everybody, I just had a strange thing starting to happen yesterday. Now when i type an adress in the address bar , after i press the second character the text disappea… (read more)

Hi Everybody,

I just had a strange thing starting to happen yesterday. Now when i type an adress in the address bar , after i press the second character the text disappears so i dont see what i am typing. If i continue text starts showing but only 'cut in half' and after the 13th character is typed then all shows again.

I reinstalled the latest version 40.0.2 and still the same problem however when i start firefox in safe mode.... it all works fine.

This only happens with Firefox and in the address bar... all the rest seems to be working fine

any idea of what can be causing the issue and how can i fix it?

Many thanks in advance

Hiera

Asked by hiera Prieš 5 metus

Answered by hiera Prieš 5 metus

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Windows 10 Family Safety website not loading in Firefox

I've just upgraded to Windows 10 and while trying to set up the parental controls I came across this issue. When I open the Family website and try to look at the details … (read more)

I've just upgraded to Windows 10 and while trying to set up the parental controls I came across this issue.

When I open the Family website and try to look at the details for one of the kids in Firefox 39.0.3 the page just sits there saying "Loading..." indefinitely.

In Microsoft Edge it loads the data instantly.

See attached screenshots...

I tried disabling uBlock Origin which I have always running but that didn't make a difference... Has Microsoft done something to prevent us from using Firefox for these pages!?

Thanks a lot Thomas

Asked by bluezed Prieš 5 metus

Answered by bluezed Prieš 5 metus

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How do I correct Firefox only starting with creation of new profile each time?

I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and cr… (read more)

I've uninstalled, reinstalled, deleted all profiles, viewed and attempted every suggestion that was found via search engine. Firefox will only start with -P option and creation of new profile. Once closed, it will not open again using the profile just created. Any ideas as to what type of additional troubleshooting that is available. There are no crash reports or logs generated anywhere that can be found. Running on Windows 7 Professional.

Asked by badlhby Prieš 5 metus

Answered by FredMcD Prieš 5 metus

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logitech M705 wireless mouse no longer scrolls in desk top firefox currently using FF 40.0.2 it does work in thunderbird e mail.

hi, I am using a Logitech M705 wireless mouse. I am no longer able scroll on my desktop version of Firefox. FF ver. 40.0.2. The scroll feature does however continue to wo… (read more)

hi, I am using a Logitech M705 wireless mouse. I am no longer able scroll on my desktop version of Firefox. FF ver. 40.0.2. The scroll feature does however continue to work in Thunderbird most recent version. it also works in games feature of windows ie. solitaire, maj jong.


thanks

Asked by sc2137 Prieš 5 metus

Answered by guigs Prieš 5 metus

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Since update,cannot play facebook games.

Farmville2 and other games will not load. Tried Chrome like Facebook advised. Hated it. Miss Firefox......always smooth scrolling and fast loading. Please make repa… (read more)

Farmville2 and other games will not load. Tried Chrome like Facebook advised. Hated it. Miss Firefox......always smooth scrolling and fast loading. Please make repairs to that new update and fix problem.

Thank you.

Asked by catscat Prieš 5 metus

Answered by KatieLu Prieš 5 metus

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Bookmarks Toolbar Resets to Top - Can't Keep Tabs on Bottom

Upgraded to release 40 on Windows7 this morning and have lost the functionality of an (outdated) plug-in to keep tabs on the bottom. My ideal world is to have tabs on th… (read more)

Upgraded to release 40 on Windows7 this morning and have lost the functionality of an (outdated) plug-in to keep tabs on the bottom. My ideal world is to have tabs on the bottom, the bookmarks toolbar directly above and the stock icons above that.

In fact, my problem is neatly described/illustrated a few months ago: https://support.mozilla.org/en-US/questions/1049464#answer-696937

I've tried without success: 1. Both 'tabs on bottom' plug-ins, separately 2. Creating a completely new user profile 3. Using the stock customize feature (which works after editing but loses the changes when opening a new window or restarting the browser 4. Navigating the fix suggested in the link above to userChrome (does this apply to r. 40+ ?) 5. Going for a walk, grabbing a coffee and trying again.

Ideas welcome and thanks.

Asked by Treg Prieš 5 metus

Answered by Treg Prieš 5 metus

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How do I establish a "Command Bar" that includes: print, copy, etc.

I would like to establish a "Command Bar" in Firefox similar to that bar that is available in Internet Explorer showing one touch tools to print, copy, paste, cut, etc. … (read more)

I would like to establish a "Command Bar" in Firefox similar to that bar that is available in Internet Explorer showing one touch tools to print, copy, paste, cut, etc.

Asked by cliffsurloff Prieš 5 metus

Answered by jscher2000 Prieš 5 metus

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can't log in

Having trouble logging into my firefox account to ask a question. Since the change to Firefox 40, I can't load Farmville2 on Firefox. I can open my inbox and answer reque… (read more)

Having trouble logging into my firefox account to ask a question. Since the change to Firefox 40, I can't load Farmville2 on Firefox. I can open my inbox and answer requests but I have to use chrome to play, but I would prefer to use Firefox.Also I was asked to take a Firefox survey but when I was done and hit submit...it wouldn't submit....another survey today asked if I was happy with Firefox, when I said no, it didn't even ask why (I was hoping to contact someone to fix the problems with zynga), just closed the survey.  ???? I have tried to find a contact us button, but just keep getting redirected to other places. I hope someone can help me with this problem

I just refreshed and nothing has changed so far.

Thanks Peggy

Asked by PeggyHobbs Prieš 5 metus

Answered by jscher2000 Prieš 5 metus

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Firefox not displaying numerous web sites properly. Twitter and LInked In, especially. Button labels missing, won't even display when mousing over.

Very frustrating. For once IE is working better than firefox!? Tried this: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox -These instructions… (read more)

Very frustrating. For once IE is working better than firefox!?

Tried this: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox -These instructions are inaccurate for 40.0.2 in several ways.

Asked by trine2bpatient Prieš 5 metus

Answered by cor-el Prieš 5 metus

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last FireFox updat removed FireTube from my tool bar

With latest FireFox update the icons for the FireTube Music Player add on disappeared from the tool bar. It still shows up in extensions but there is no access. I have re… (read more)

With latest FireFox update the icons for the FireTube Music Player add on disappeared from the tool bar. It still shows up in extensions but there is no access. I have reloaded, checked the customization menu, looked at all the settings I am skilled enough to check (not very) and I can find nothing. I really want that add on back and if it can't be done in the latest FireFox I would like to know how to roll back to the last version.

Thank you in advance.

Asked by Switcher Prieš 5 metus

Answered by jscher2000 Prieš 5 metus

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How can I get my Firefox back to normal?

I unfortunately had the experience to have my left Shift key stuck when I reopened my browser. It gave me the option to 'refresh or reset' and not ever seeing this before… (read more)

I unfortunately had the experience to have my left Shift key stuck when I reopened my browser. It gave me the option to 'refresh or reset' and not ever seeing this before I chose 'reset' which got rid of all my addon's and features.

Since that it mistakenly reset my browser I am now stuck in what seems like an eternal proverbial safe mode. I cannot download any files nor can I access any website which requires me to update data to my browser (this includes browser based games). Not only that any time I visit the Firefox support, the page is strictly text-only and makes trying to solve my problem ever so difficult (as it all just jumbles things together repeating itself numerous times.

I have uninstalled and reinstalled the browser with no success in being able to access the net short of just text pages. This is an extreme frustration and would greatly appreciate any help in restoring my browser back to its wonderful self where I can browse with my favorite browser rather than using Microsoft Edge (like I am having to use right now to post this).

Many thanks in advance.

Asked by Psyberwulf Prieš 5 metus

Answered by cor-el Prieš 5 metus

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Video frames do not scale properly

In Firefox video frames don't scale properly. This affects both HTML5 videos e.g. youtube.com and Flash videos e.g. twitch.tv. When switching to Cinema view in youtube, o… (read more)

In Firefox video frames don't scale properly. This affects both HTML5 videos e.g. youtube.com and Flash videos e.g. twitch.tv. When switching to Cinema view in youtube, or closing the side panels in twitch, the frame will extend to the left and right, leaving black bars at the side, but the video does not scale and the frame does not increase in height. I don't have the issue in Safe Mode and also not in Chrome. However I still have the issue in Firefox with all extensions disabled. I tried to delete cookies, cache and refresh Firefox, but the issue still exists. I also tried to disable Hardware acceleration in both the Flash Player and Firefox, but that also does not solve the issue.

Asked by MannimStein Prieš 5 metus

Answered by jscher2000 Prieš 5 metus

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How long to wait B4 Firefox compatible with Norton Identity Safe?

Upgraded to Firefox 4. Norton Identity Safe is disabled. When will this be updated/verified signed. This is becoming immensely frustrating as the problem does not occur w… (read more)

Upgraded to Firefox 4. Norton Identity Safe is disabled. When will this be updated/verified signed. This is becoming immensely frustrating as the problem does not occur when using other browsers.

Asked by Sika Prieš 5 metus

Last reply by jscher2000 Prieš 5 metus

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When pointing my browser to Outlook.com and accessing my Contacts (people.live.com) data such as, phone #s, notes, and company name are missing .

When I accessed my Contacts on Outlook.com (people/live.com) my contacts names are intact, but all the phone, mobile and work numbers, company name, notes and other infor… (read more)

When I accessed my Contacts on Outlook.com (people/live.com) my contacts names are intact, but all the phone, mobile and work numbers, company name, notes and other information are missing from all of my contacts! The only information showing on individual contacts are their name at the top, the email and snail mail addy. I have over 500 contacts and most have other information besides just their names, email and postal address. When I select a contact that has multiple fields of information, such as phone, work, company, notes, ect. the field names show up but there is no data in those fields. Contacts where I've only input an email addy, no other field names show up.

When downloading my contact information from Outlook.com into excel file, all information appears in the excel file. When accessing my contacts on Outlook.com through IE and Chrome all the information shows up. My contact information syncs to my android phone and all information is intact. So it seems to be a communication problem with Firefox.

I have tried signing out of my Outlook.com account in all browsers, dumping all history and cache, trying different proxy settings under Firefox options (advance/ settings) with no resolution to the problem. This problem started Wed. or Thursday (8/14/15) and I am using Windows 8.1

Asked by KCDreamquest Prieš 5 metus

Last reply by jscher2000 Prieš 5 metus

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How do I make the "New Bookmark" dialog box auto-fill the name and location of the current page?

I like to add bookmarks by right-clicking on either the bookmark bar, or inside a bookmark folder and choosing "New Bookmark". This brings up a dialog box with various fi… (read more)

I like to add bookmarks by right-clicking on either the bookmark bar, or inside a bookmark folder and choosing "New Bookmark". This brings up a dialog box with various fields. In the past, the title and location fields were auto-filled using the title and location info from the active page/tab. Now, however, all of the fields are empty, making it practically impossible to use. How do I bring this functionality back?

I'm running Firefox 40.0.2 for Windows, and I have the Classic Theme Restorer extension installed. I've already looked at all of the Classic Theme Restorer options, and didn't see anything that would change/conflict with the add bookmark behavior.

Asked by brian.hvb Prieš 5 metus

Answered by cor-el Prieš 5 metus

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I can't access my online banking using Firefox.

New computer with Windows 10. Can access bank using Edge. Have tried disabling all extensions and starting in Safe Mode but still could not access bank account. The exten… (read more)

New computer with Windows 10. Can access bank using Edge. Have tried disabling all extensions and starting in Safe Mode but still could not access bank account.

The extensions I am running were ones I used on my old PC and caused no problems.

Asked by Dimeye Prieš 5 metus

Answered by philipp Prieš 5 metus

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Drag scroll is scrappy during a page's loading.

Hello, How's it going, lads? :) I noticed a problem which I don't know if it existed earlier or not, but when I enter a big website, clicking the middle mouse button and … (read more)

Hello,

How's it going, lads? :) I noticed a problem which I don't know if it existed earlier or not, but when I enter a big website, clicking the middle mouse button and trying to scroll while the page is loading is torture! I can only scroll normally after that spinning wheel stops.

(If you seem to not understand my description, just read the title again.) Seems like my question is almost empty, feel free to ask me for additional info.

Best regards,

Mr. Ahmad Mozilla Firefox Fellow customer

Asked by Kepitano Ahmad Prieš 5 metus

Answered by cor-el Prieš 5 metus

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On Start, Firefox always shows my windows and tabs from last time, even though I have selected the option to Show my homepage.

Issue: Although my option is to show my homepage on start, Firefox always shows my my windows and tabs from last time. More Detail: I am using Microsoft Surface Pro 3 wi… (read more)

Issue: Although my option is to show my homepage on start, Firefox always shows my my windows and tabs from last time.

More Detail: I am using Microsoft Surface Pro 3 with Windows 10 Pro and Firefox v 40.0.2 I have selected option to start Firefox to show my homepage. Please see attached screenshot. The homepage is Mozilla Firefox Start Page. However I have tried other homepages such as www.cognizant.com, www.cnn.com.

I have also tried to start by selecting a blank page. Still on start Firefox displays windows and tabs from last time.

I have also deleted (renamed) prefs.js file and restarted firefox.This step did NOT resolved this issue.

Please help. Thanks

Asked by kalazadu Prieš 5 metus

Answered by cor-el Prieš 5 metus

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I can no longer save any new bookmarks after updating to Firefox 40.0.2. I have more than 1000 bookmarks and also use xMarks.

I can no longer save any new bookmarks after updating to Firefox 40.0.2. I have more than 1000 bookmarks and also use xMarks. I tried deleting 5 bookmarks, and saving a… (read more)

I can no longer save any new bookmarks after updating to Firefox 40.0.2. I have more than 1000 bookmarks and also use xMarks. I tried deleting 5 bookmarks, and saving a new bookmark, but it doesn't work. When I click the bookmark star, the star jumps into the bookmark folder, but doesn't save, and it doesn't offer me the option of filing it in the right subfolder, and the star is unfilled (it should be a filled star when the the website is bookmarked)

Asked by MichaelDGu Prieš 5 metus

Answered by MichaelDGu Prieš 5 metus