Firefox Support Forum

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Unable to access Craigslist, Reddit, and similar sites due to SSL issues. Previously, I could click "Advance" and accept the risk to proceed, but this option is now missing. Clicking on "Advance" only displays a dropdown with an SSL error.

While I appreciate browsers prioritizing security, there should be an owner override. After all, I own my PC, and I should have the freedom to make choices, even if it means accepting potential security risks.

Did Firefox change this override option, or do we need to switch to another browser if we encounter this issue?

Two computers. Both computers name version of Firefox and same version Of Windows 10. On computer 1 drag and drop no longer works. I can click star next url and manually to bookmark toolbar. I also cannot reorder on tool bar by dragging and dropping by selecting.

How do I know I'm doing it correctly? On computer 2 it works exactly as should. Click on padlock and drop or click on entry and toolbar and reorder. Same extensions etc and do not have a bookmark extension though have tab session manager. Same version both computers. Only difference in browser is number of tabs open. x 10 difference in number of tabs open computer 1 versus 2.

If I put firefox in troubleshoot mode with extensions etc off or create a brand new profile and try same problem.

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this website.

I have BitDefender and I keep getting the following notification: BitDefender blocking connection to gitcdn.xyz due to unmatching security certificate by firefox.exe. Can you please correct this?

Thank you

If I go to a website it creates a shortcut on my browser page each time. I only want to have the pages I use a lot on there. Is there some way of stopping each site from being added?

Hi all Firefoxers,

There are a few sites that I always access via a URL that could look like :

https://device.domain.com/admin/

When I went to visit that device, typing in the URL bar "device.domain..." , Firefox's 1st default suggestion shows as https://device.domain.com/

The problem is that I never visited that site, the way to access this device is https://device.domain.com/admin/ - there's no way to reconfigure the device and have an auto-redirect to .../admin location.

https://device.domain.com/ is not in my Browsing History nor do I have an open-tab. In the settings Privacy->Address Bar, disabling "Browsing History" removes https://device.domain.com/ from the suggestion list but it also removes all suggestion from the history. This is the expected behavior, the bug required fix isn't related to this.

If the "Base URL" isn't saved in the Browsing History, how can someone tell Firefox to only suggest absolute entries from the history?

Every time I right click and select "Open Link in New Tab" Firefox is not opening this new tab next to the current tab. It instead moves this new tap to the end of all the tabs (of the current website). This is an annoying behavior, I have to go all the way to the end of the tabs to look at the name page that I just opened. How do I fix this behavior?

The Add-ons Manager tab is automatically presented as one of the tabs when I start Mozilla. How do I configure Mozilla so that the Add-ons Manager tab is not presented?

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Password with Firefox, and I have been using Firefox for many years. When I go to the Settings page, it says to confirm my current Primary Password in order to change it. But I need to know my current password to do that. I also unchecked Primary Password, and got a pop-up that said if I remove my Primary Password my information will not be protected if my computer is compromised. Obviously, I don't want that to happen. Is it possible I am being asked for a Primary Password because I am using a VPN? Please advise on how to resolve this problem. I can't change my password, and I can't confirm ever setting one so I am concerned. Thank you.

As the title says when I am using the video player on Coursera website I am not able to hide the control bar while on fullscreen mode (even if I don t move my mouse for more than 15 seconds). I ve attached a screenshot with the control bar being displayed. (also the captions are overlapping with that control bar) I ve also tried different ways of opening the fullscreen mode (click on the "Full Screen" button or by pressing 'F'). I don t have this problem on websites like YouTube.

Whenever I go to a Google page (tested on Google.com Docs, Sheets, Forms) the page crashes. The issue started sometime around this afternoon.

Dzień Dobry,

Na jednym z kont nie wyświetlają mi się wiadomości z poprzedniego roku. Inne konta działają dobrze. Nie wiem gdzie szukać rozwiązania. proszę o poradę.

Pozdrawiam Wojciech

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly translate a page in the address bar without having the popup jump in my face each time I open a new tab, forcing me to click it to make it go away? This would be a nice option but an extremely distracting presentation. thanks.

The title describes the problem I'm facing. I don't really use other sites that have videos other than Youtube. But I notice that the videos freeze quite often and audio just continues to play. The videos then unfreeze and skip multiple frames. I've noticed clearing browser cache seems to help but it doesn't help for longer than a 2 min video at best. At worst, it doesn't affect it at all.