Firefox Support Forum

I seem to have that bug that was fixed a few updates ago where videos won't play. I have the latest version of Firefox. For example, YouTube will load and the page, progress bar and even subtitles will show, but the video will just have the spinning circle. I have tried videos on other websites (Facebook, Tumblr) and they won't play either.

I've uninstalled/reinstalled Firefox, refreshed Firefox, disabled all add-ons, allowed autoplay of videos/audio but nothing works. The videos all work on Chrome and Edge.

So this problem is isolated with Firefox as it doesn't happen with Edge or VLC on this pc. If I have Twitch or Youtube, probably any other audio or video playing, open when I turn the monitor off the audio will no longer go through properly when it is turned back on. The video is still playing fine but the audio isn't going through properly. Refreshing the page fixes the issue.

I have made sure to disable all other audio outputs and defaulted the current HDMI output. Audio playback works fine on every other application that I have tried.

Running Windows 11.

Hello,

 I was having problems with one of my passwords not updating correctly in firefox 105.0.1   I exported all of the passwords into a csv file and then followed the steps outlined here in the forum to turn on import passwords from a file.  Then while trying to fix the password problem I removed all passwords/ids.  I clicked on the import from a file, selected the file I exported to but nothing happens.. No passwords, no id's. I thought maybe I wouldn't see it in the about:logins screen, so  I tested out three different sites from the export file and no luck on anything.  I was expecting a box to pop up telling me the import was successful or if I was sure I wanted to import all of these passwords but nothing, so even though I get the drop down to import I can't.  Has anyone experienced this problem before or any solutions.  

Thanks in advance

Greetings!

I would like to be able to open selected links via the search tool with CTRL + Enter, like it is possible on most browsers. Basically, I do CTRL + F, select a text which brings me to a link I was looking for, and do instantly CTRL + Enter to open this link. Currently, this shortcut only toggles the ability to see all matched texts and doesn't open the link.

Do you know if it's possible? Thank you!

Hello, I use Firefox 105 on my PC. I have embedded various YouTube videos on my website. I've had the following problem for a few days: I can see my videos on both my smartphone and tablet without going to YouTube. On my PC (Win 10 Pro Vers. 21H2) the display wheel "rolls" without opening the video (... "an error has occurred, try again later"). But if I click on: "Watch on YouTube" plays the video via YouTube correctly. Does anyone have any idea what might be causing this? Is there a wrong setting in the Firefox browser? Many thanks and best regards Helmut

Hello, I want open a private tab along side of an opened private tab . But every time it opens in an new window. So, i am shifting from chrome. In chrome when we try to open a link in private tab all the private tabs opens in the same window. So, I want to is this feature available in Firefox or not. If have how can I turn it on. Thanks.

What is with Firefox lately. Endless problems with screen sizing, light dark mode. But what is really pi**ing me off is the inability to connect to certain web pages. No I don't have a any spyware or viruses (I have scanned with 3 different programs) and I have no problems with connecting to the pages with Chrome or Edge. I'm getting the error messages

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.amazon.ca because this website requires a secure connection.

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.ebay.ca. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.Error code: SEC_ERROR_UNKNOWN_ISSUER

And I get the same warning with Amazon, eBay, my email client Shaw Mail, Google Search, and several other pages that require a login. Is there anything I can do to fix this as I'm really starting to rethink my preferred web page browser?

Hello, I'm currently running firefox developer edition and i'm facing a weird bug: When firefox is started, opening a web url from outside of firefox window does'nt work and display error message: "Firefox is already running but is not responding...". It expects that i close all instance of firefox instead of just opening url in a new tab.

Do you have any idea?

I'm working on version 105.0b2 with two profiles on an ubuntu 22

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly could select which account. Now i have to enter the username manually, however the password tab still works for password autofill / selection. This is the only site I am having this issue with.

My Firefox (Windows 10) updated to 105.0 this morning. I have https://www.google.co.uk/ as my homepage and Firefox always used to focus on the Google webpage search bar on startup.

Now it focuses on the address bar instead (i.e. https://www.google.co.uk/ is selected). How can I make it focus on the webpage search bar on startup again instead?

I already found this thread from last year https://support.mozilla.org/en-US/questions/1334131 and tried changing browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false but it didn't have any noticeable effect and the issue is still present.

Many thanks.

I'd like to hide the Bar with URL addresses but guides I've seen (for example https://support.mozilla.org/en-US/questions/1331743 ) don't work for me because I don't have Mozilla folder at Appdata folder.

I'm a teacher and over the past few years, I've been using different Simple Tab Groups for different courses, lesson plans, readings, topics, etc. Which has been great. I've currently accumulated 31 tab groups. A couple of times in the past, tab groups have disappeared or all bunched into one group and I've had to rescue them from History or STG bookmarks and sort them out. Which made me fear that Simple Tab Groups isn't terribly secure.

Are Simple Tab Groups pretty safe, or risky to maintain in the long run? Should I switch to a different Tab organizing / Tab saving program or add-on or app? If so, is there a way to migrate the many many tabs I've saved?

Thank you, whoever's out there!

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works everywhere but in "support.mozilla.org".

How is it possible to have dark theme in Mozilla's support pages too?

Thank you very much. Prayan

some firefox has kept my username and password for my bank.

i go to that page and they are both prefilled. I have tried to use the password manager to remove them but failed. I did find an entry and clicked to remove it but it still does it.

How can I get this out of the system? Pretty serious, eh?

And it is firefox, not cookies. I have a cookie manager and there's no cookies for the site.

I have it set in setting to open in Firefox. it is continuing to automatically download all PDFs and it is eating into my data! please help. I have to get this to stop or I will no longer be able to click on any PDFs with Firefox anymore. I have also tried setting it to always ask, but if I do that and then tell it to open, then it STILL DOWNLOADS THE FILE! I cannot understand why anyone would ever want files they just wanted to read to just randomly download. I am a genealogy researcher and used to click on dozens of PDFs a day to read, now I can't with Firefox or I won't have internet for half the month after I use up my data. There has to be someway to stop this, I don't like other browsers, but right now, if it involves a PDF I have to use a different browser. (also quite annoying to have to delete multiple files that I never wanted to download - I was using Firefox to pay a bill and downloaded it SIX times) Please help!

Trying to set up 2 part authentication for a macbook pro and I get the following message:

Scan this QR code using one of these authentication apps Opens in new window. Use the code ⁨IRZWQSZVKBYGIR3TKY4HMNLHMFAUSMSO⁩ to set up two-step authentication in supported applications. Now enter the security code from the authentication app.

I need to know what an authentication app is and where I get one to use with a laptop. Thanks