Firefox Support Forum

Is it possible to import bookmarks for a different Mozilla account. Apparently I have 2 different Mozilla accounts. I had been using (I'll call it account #1) for quite a while, and recently subscribed to Mozilla VPN service. When I subscribed i gave it login info for "Account #2". How can I keep the logon info for the VPN, and get my bookmarks imported from the old (routinely used account #1) ? Or, can I change the VPN service to the old account (account #1)? I know how to add another device to the VPN account, but the "accounts" are on the same "device".

Thanks...

When I pause a video (any site) and go to another tab / stay on the site, after a seemingly random amount of time the video starts playing again.

I'm using latest Firefox on Ubuntu 22.04 (snap).

I've tried (didn't work):

• Disabling media hardware controls through about:config
• Disabling autoplay through about:config

Almost every time that I open a new session of Firefox I get a message that there is a problem and it needs a refresh, which removes the extension I use all the time. Any ideas why this keeps happening over and over and what I might to resolve the problem?

Just updated a friend's computer from Windows 7 to 10. Installed firefox over previous ESR and now there's no way to remove the search bar from the new tab page. On my W10 system, the search bar isn't there, not sure how or why, but on her's there's no option NOT to show it as there used to be.

I found some VERY old (2014) info on this but doesn't seem to be up to date.

PLEASE give us our options back and stop taking them away, sheesh, getting as bad as Microsoft.

Is there a workaround for this to remove the redundant search bar from the new tab page since you can search from the address bar?

Thanks!

In windows 10, unrepeatably, firefox won't open google so I immediately open it in a new tab and it works. This happens randomly so I can't do any tests to find out if it is an extension or hardware acceleration that is the problem.

Hello, I've installed Firefox twice in the last couple of days (Windows 10 - I think) and I continue to receive messages that say I need to install the latest version.

Do you issue updates daily, or is there something wrong with my Firefox installation or is it something else?

Thank you.

Firefox works great on every other video site. But Youtube will not show or play video. I have refreshed Firefox, disabled add on. Restarted my computer, tested all hardware. No Bueno...

it keeps popping this message up "firefox is installing components needed to play audio or video on this page, please try again later" its been saying this since the new update and keeps telling me failed to check for update.

hello, I've been trying to follow Firefox's official guide in the docs and ready 3rd party articles in order to enable payment method auto-fill in Firefox. however, this section seems to be missing from my settings page.

under Privacy and Security, I cannot find anything to do with saved payment methods or the checkbox to enable payment method auto-fill.

how can I resolve it?

The full website link has /users/login, but when I checked the saved passwords, the link stops before the first /, its just websitename.com, instead of wesbsitename.com/users/login, and I suspect the full link not being save is whats causing it not to show up. Is there any way to brute force it to show up?

Hi, I did a clean install from win10 to win11, then installed firefox and logged in to my account but it havent synced anything? All my saved passwords and bookmarks are gone!?

Can someone please help me get them back! Does anyone have a solution for this?

Read something about that a backup is saved on your computer? Isnt saved to a cloud? Thats what a thought! I have done a clean install on a new drive, old drive i already wiped aswell! Doesnt have a windows.old dir or anything.

Please tell me everything isnt lost!

Best regards Gabriel

I cannot remove "Your browser is being managed by your organisation" and seems to be stopping the home settings saving. They simply revert back to the default (see image) when I restart Firefox. Not sure what is meant by "your organisation" as I am a personal user, not organisation. I'm the single user of the browser (e.g. just one user on my PC, which is me) and also Admisitrator. Can someone help me remove this. Thanks John

I use my monitor in portrait orientation for various reasons, one of which is a large cat. In reference to earlier comments elsewhere about the tab bar, I like having the tab bar across the top of the browser window, and I don't need the additional vertical space.

I've read the conversations about grouped or nested tabs, and I've looked at the add-ons for tab grouping. The add-ons seem inelegant, and they don't really do what I want them to do. It seems to me that the best way to approach grouping tabs is keeping the existing tab bar and adding a layer of function to it.

I have 117 tabs open because I'm approaching antiquity, something of a slob, a bit of a hoarder, need to have reminders for the rabbit-holes I plumb, and I find the Bookmarks cumbersome. Firefox doesn't seem to bog down under the load, which is great.

How about this: Rig the Tabs function to accommodate two or three levels. Along with the New Tab button, make a button to open a Tab Drawer, which can be named and would always be visible. Related tabs could then be dragged and dropped into the relevant Tab Drawer, and the Tab Drawers can be dragged to arrange them among exposed tabs on the Tab Bar. Tab Drawers could contain Tab Drawers to create one or two sublevels. (Even one-level tab grouping would be a huge improvement.)

Opening a Drawer would be by clicking on it; this would open a drop-down menu of the contents. Selecting a tab in a Drawer would open a that tab next to the drawer; selecting a Drawer would The right-click menu for the Drawer could include options for Open Drawer in New Window and Open All These Tabs and Drawers in One New Window. As the user would be navigating through tabs, the drop-down menus would not be too much of an intrusion.

As an example, I could have Tab Drawers to collect the 17 recipe tabs I have open, or the six peculiar Ebay search pages I keep, the twelve crossword and game tabs I visit regularly, the eight or so YouTube tabs I maintain and the multitude of medical, banking, utility and governmental tabs I need for logging in more often than I'd prefer. And it would be nice to have a Drawer for the tabs I have for online shopping; opening them all in a new window would be useful.

I don't know jack doe about coding or what bugs could possibly arise from such a feature, but this seems a reasonable approach to the problem of tab grouping. It keeps tabs as they are (It might require a few more vertical pixels so Drawers could be outlined for visibility), and allows one to fine-tune their use in a manner similar to using other features on Firefox. It doesn't require a new window that takes up space on the desktop as the current add-ons do.

Does this seem reasonable and possible? I'd do it myself, but I can't.

Thank you.

Windows 10, Firefox v. 124.0.2

I sent an email to the support email given for this add-on but didn't get a response, so maybe others can help:

I'm using the 'Simple Tab Groups' add-on on my Mac computer and am happy with it but I have one question. When I click on a web link in an email (I use the native Apple Mail), it of course takes me to my default browser which is Firefox, and then within Firefox to the simple tab group that I had open in Firefox before clicking the link. Logically I guess that's reasonable behavior but typically that's not necessarily what I want; I'd rather it open the web page in my 'main' tab group.

Is there a configuration option to say: "When clicking on a web link in an email, open to this xxxxxx default tab group"?

Hi,

Some websites still managed to smuggle in popups despite all the blockings. I use as add-ons: privacy badger, no-script, ublock origin and recently tried popup blocker (strict) and even have the 'block pop-up windows' enabled. I also tried to fiddle around in ´about:config´ but nothing helps. I think it's a recent occurrence as I don't remember having this problem, let's say, a couple of months ago.

The funny thing is that this problem doesn't occur in opera-browser (in which I hardly use extensions).

The websites that this occurs are: arabicpost.net (a pop-up will occur about 10 sec after right-clicking a new tab). focus.de (a video pop-up will occur if there's a video in it). Again opera-browser blocks all of this. I expect there will be other websites to add in the future.

Please help. S.O.S. -> g.o.i.n.g..i.n.s.a.n.e!

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot.

But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot.

Is there something I need to adjust in Firefox to allow PDFs to open?