Firefox Support Forum

I've been using a Rewards site regularly (3/4 times per month) for several years without problem. This weekend the attached pop-up appeared. It makes no difference whether I select Resend or Cancel, the program just re-displays the pop-up trapping me in an endless loop. The only exit is to close the window and abort the process. I was able to complete the task without any problem using Edge instead so it appears to be a Firefox specific issue. I haven't consciously changed anything since last using the site successfully on 24 May. Any help/suggestions appreciated.

The Find in Page feature is not working in my build of Firefox Nightly. Application Basics

Name: Firefox Version: 128.0a1 Build ID: 20240602210803 Distribution ID: Update Channel: nightly User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Firefox/128.0 OS: Windows_NT 10.0 22631 Launcher Process: Enabled Multiprocess Windows: 3/3 Fission Windows: 3/3 Enabled by default Remote Processes: 10 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: true Memory Size (RAM): 31.8 GB Disk Space Available: 685 GB Pointing Devices: Mouse

Hello everyone! I have a really nasty problem (for almost 3 years now) that I just can't get a handle on (and I don't know the root cause 100% either). Here's my situation:

• We have a self-check-in terminal (kiosk) that is used in hotels
• The terminal runs a web app in FF full-screen kiosk mode (-kiosk flag)
• 99% of the time everything works fine and without any problems
• Sometimes though, the problem occurs that the entire browser content no longer responds to touch events
• My app continues to run, we see the visual feedback from the touch monitor, but Firefox no longer responds to anything
• If you connect via AnyDesk (our remote maintenance tool), you can click with the mouse
• Even the DevTools don't respond to touch interactions
• As I said, everything is fine via mouse interaction (remote)

What I have already tried:

• Disable hardware acceleration
• Browser restart every day at 4:00AM (so far so good, but it still happens sometimes in between of these restart windows)
• Set the widget.windows.window_occlusion_tracking.enabled to "disabled" - I read that the problem could be related to that

Does anyone know the problem and can help me? It's really critical for our business, as the guest cannot interact with the device and only a browser restart helps.

One more thing: I saw today that a second Firefox.exe process was running. After killing it, it worked again. What kind of process could it be that is affecting the main app so much?

THANK YOU

This pops up every few hours. Sometimes it pops up invisible but steals focus from the main window. How can this be disabled?

I tried all methods that have been mentioned everywhere on the Internet, including policy.json, Group Policy on Windows, etc. Nothing disables this nagging yet.

When I try to open a what may be a link in a page, which should bring up a PDF file, I think, I get the following:

Firefox Can’t Open This Page

To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

When I click on the Open Site in new Window button I get a new window with the following:

message "Unauthorized" context {} code null

I'm hoping to get some help with disabling the Insecure connection password warning in Firefox version 115.11.0.

In previous versions, I could disable this warning through the about:config settings. However, I couldn't find the specific setting (security.insecure_field_warning.contextual.enabled) that was mentioned in some online resources.

I understand the security risks involved in disabling these warnings, and I only intend to do this on a trusted website on my local network.

Could you please advise on the best approach for achieving this in Firefox 115.11.0, or any alternative solutions to manage insecure connection warnings for trusted local sites?

Thanks in advance for your help!

Hi, so sorry for the delay and inconvenience caused by this matter, I’m new to all of this and not sure what I did or have done to create this giant mess I have for myself, but I need some help! Seems that my computer doesn’t work correctly anymore, nor do my phone's. Somehow I joined this and need to fix everything. Thanks for your help!

In Firefox, whenever I go to nab.com.au and then click on Login on the top right, I hear a constant stream of static noise coming out of the speakers.

In Chrome, when I just visit nab.com.au that same noise starts.

I have a set of Bose speakers connected via an optical cable.

This behaviour doesn't happen on all sites. Just some. As soon as you close the tab, the noise goes away.

It's driving me absolutely nuts.

Hi Forefox dosent show cookie content pop ups for some webpages. Have tried loading the same webpages with Edge, and a pop up is shown, whwere i am asked which cookies i would allow.

Have cleared the cahe/cookie, started up in secured mode, deleted profiles (made an search on firefox/Mozilla and deleted all files) and reinstalled firefox but the problem persist.

It started a month ago, just like that, Have changed pc, to a new one, and from windows 10 to windows 11, still the same.

Help would be nice, thank you.

I am trying to add an mp4 video to my website using the following code:

<video width="320" height="240" controls>
  <source src="images/###.mp4" type="video/mp4">
</video>

where ### is the name of the video file. I get the following error message:

"No video with supported format or MIME type found."

In the console the following is displayed:

"Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded. video.html All candidate resources failed to load. Media load paused. video.html Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)"

Runs just fine in Chrome and I have no pop-up blockers installed. Autoplay is set to be allowed for all websites.

Windows 11 version 23H2. Firefox version: 126.0 (64-bit)

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks were missing. I have tried to follow your instructions to retrieve them i.e. Troubleshooting... Application Basics ... Profile Folder...Open Folder... which opened >>> C:\Users\AppData\Roaming\Mozilla\Firefox\Profiles\42o9xo83.default-release . Sadly, I am not a Teckie and I do not have a clue what the next move is to get my bookmarks back.

Can you please help me to get my bookmarks back. Thank you MM

PS... (I have deleted my username for security)

I have used Firefox for Windows for many years and have had no problems until recently. I have been unable to print my emails: when I click on the printer icon in the upper right corner of an email nothing happens. I was wondering if there was something in the settings that was causing this problem. Thank you!

hello,when i download my attached files in mailbox(mail.xmvds.com), it can be everytime warnning me ,but i trust this url ,it is my company's office mailbox ,how can it unblock it ,?

I cannot begin to express how frustrating this change is... and I struggle to comprehend why anyone would introduce this by writing it into software, but I'm sure it has something to do with money and profits.

There was a time when you could do a search and get a list of results, and then view a specific listing, and then return to your search page and view another listing. however, those days are evidently gone, as now when you return to your search page, it's slightly different results in a different order. Most are there, but some are missing entirely, and the ones that remain are varied slightly. Whaaaat for!? It is truly a form of torture.

Now in fairness I can't tell if it's the browser (Firefox), or the search engine (Duck Duck Go), because I am unfortunately not a developer. However, whatever is causing it should be fixed out of a sense of social responsibility to the greater good.

If anyone knows why this happens and knows how to fix it, I would be sincerely grateful if you shared the solution.

E

I have installed firefox in my laptop for years. after latest update, firefox runs just fine only for the 1st time, then after closing the app / restarting the laptop, firefox keep giving error (attached) I have tried to refresh, run troubleshoot mode, uninstall and reinstall again at one point I was able to recreate the issue only after reinstalling firefox 126.0.1 portable version and then syncing to the profile ( run ok for 1st time, then it broke down after closing it) The problem also seems repeatable using firefox 115 protable Now, I tried to reinstall the portable version from scratch, it keeps hitting same error from 1st run

I have also double check the firewall and antivirus to make its not blocking All other browsers works just fine

A recent set of system updates appears to have made most website videos not play in Firefox.

When I inspect the Developer Tools - > Console tab the most detail Firefox gives are an error line similar to: Media resource URL could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)

Internet searches for the error name and error hex do not appear yield any applicable troubleshooting, nor any methods of collecting additional problem data.

How can I obtain more detail on where the error is happening and how Firefox might be interacting with other packages present on my system?

Arch Linux has some older ffmpeg-compat packages, but those don't appear to match any of the web results, in that they're even older versions of ffmpeg.

yay -Ss ffmpeg-compat aur/ffmpeg-compat-55 2.3.6-4 (+24 0.00)

   Compatibility package for ffmpeg to provide versions 55 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

aur/ffmpeg-compat-54 1.2.12-4 (+87 0.00)

   Compatibility package for ffmpeg to provide versions 54 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.