Dashlane extension issues
Dashlane extension does not start when i open Firefox, it can take 10 minutes before the icon activates. This doesn't happen with Chrome!
Dashlane extension does not start when i open Firefox, it can take 10 minutes before the icon activates. This doesn't happen with Chrome!
I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. … (read more)
I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.
I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.
When I run firefox on WSL2, buttons dont work on any pop up windows. Foe example when installing a firefox extention - it will download and pop up a small window at the t… (read more)
When I run firefox on WSL2, buttons dont work on any pop up windows. Foe example when installing a firefox extention - it will download and pop up a small window at the top right to add the extentionto firefox. The buttons dont work. Another example is when opening up the firefox menu bar (hamburger bar) - it will pup up a small window to allow to open up settings, go to add ons, open bookmarks or history. The buttons dont work. Last example is the pop up window for this Ash your question page for firefox support - When clicking "Which topic best described your question - it will pop up a small window to select what type of question Im gonna ask. The buttons dont work.
I dont know how to fix this. I restarted, deleted my firefox profile, started of safe mode, nothing worked. How do I solve this issue?
Even after numerous Uninstalls and a Reinstalls I keep getting this error notice when trying to open Firefox... The application was unable to start correctly (0xc0000022… (read more)
Even after numerous Uninstalls and a Reinstalls I keep getting this error notice when trying to open Firefox...
The application was unable to start correctly (0xc0000022)
How do I fix this? There seems to be no answer. The about:config , about:preferences do nothing. I am tired of this.
Running Firefox 125.0.1 on MacOS 14.2.1, all audio input is very quiet for all applications, not just Firefox. Experiments I ran: people can barely hear me in Google… (read more)
Running Firefox 125.0.1 on MacOS 14.2.1, all audio input is very quiet for all applications, not just Firefox.
Experiments I ran:
This started maybe ~3 months ago for me. I'd love to see a fix, since Firefox is my favorite browser in most other ways - otherwise I'll have to give up and switch to Chrome at long last :'(
Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809) When I right click the taskbar and press close Firefox, here comes the interface j… (read more)
Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809)
When I right click the taskbar and press close Firefox, here comes the interface just as the screenshot uploaded. The blue close button doesn't response no matter how I click it and the Firefox's taskbar is flashing yellow. This bug only occurs on the first window of Firefox and only when user right click the taskbar.
It has been a long time for me wishing that some updates would be released soon to fix this issue, while noting happens. Or this bug is only for me?
When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens. OS: Ubunt… (read more)
When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens.
OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16
What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest upd… (read more)
What the title says. While I was doing school work my session crashed and I lost all of my work. Upon reopening Firefox I was told my browser had installed the latest update for Windows. I then checked my crash logs and saw my session had crashed and Firefox had installed the update. Why could have this been? I would like a solution to this to ensure this doesn't haven't happen again. Thanks.
I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (read more)
I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).
I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.
So far, FF is connecting immediately after startup.
In firefox Ubuntu (WSLg) the dropdown menus don't work. I have already tried reinstalling both firefox, and the entire OS. When I press Custom URLs... (see image) nothin… (read more)
In firefox Ubuntu (WSLg) the dropdown menus don't work. I have already tried reinstalling both firefox, and the entire OS.
When I press Custom URLs... (see image) nothing happens. This issue is everywhere in the brouwser, on websites, even when I press help in the hamburger menu. (Or settings in that same hamburger menu.)
OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16
I reinstalled the Visual C++ and Firefox loaded when i ran the Firefox repair but totally locked up. Unable to get to settings or any website and will not run after clos… (read more)
I reinstalled the Visual C++ and Firefox loaded when i ran the Firefox repair but totally locked up. Unable to get to settings or any website and will not run after closing it.
So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm… (read more)
So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm still having the same problem as I did when I first tried. I have since found the source of the problem, or rather a more exact explanation of what is going on, but I still can not find a solution. Basically when I compare the audio of the same YouTube video while logged into the same account with the same settings the audio quality on chromium browsers seems better. After some testing I figured out that it has to do with Logitech's G Hub surround sound option. Using Logitech's surround sound on headsets that support it, the Pro X2 in my case, will change the audio quality by quite a lot, in my opinion it sounds better. The problem is that this change doesn't seem to have an effect when using Firefox.
Is this a known issue and if yes, is there a solution?
I had used and uninstalled Chrome, and others. All I have is FF and ME. Some times when I attempt to open a web page, FF fails and I have to use ME. But other times ME fa… (read more)
I had used and uninstalled Chrome, and others. All I have is FF and ME. Some times when I attempt to open a web page, FF fails and I have to use ME. But other times ME fails and I need to use FF. I recognize that all browsers other than FF are the same or similar basis. So, how can I stick with JUST FF. And not have to keep ME updated or active. Just let ME sit there unused. Why can't FF work with all web sites? Is the problem with them or with FF?
This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks. I have read the articles in here, but … (read more)
This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks.
I have read the articles in here, but they just want me to check network configuration which is exactly the same for all browsers.
If I restart firefox it starts working again.
How can I prevent it from breaking randomly? This is the only browser having issues, I'm almost positive is some bug and not a configuration thing, given that it happens under multiple circumstances and devices, while Edge and Chrome simply keep working just fine.
There is no consistent repro I can give, afaik it is just random, at some point Firefox just decides to stop working and I have to restart it. This disrupts my work and browsing activities as I can lose progress on input forms and similar actions.
Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but whe… (read more)
Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01
Any idea what's going on?
For some time now, e-mails have been arriving with a delay, e.g. from April 15, they arrived only on April 18. The mail is on the home.pl server pinned via IMAP. … (read more)
For some time now, e-mails have been arriving with a delay, e.g. from April 15, they arrived only on April 18. The mail is on the home.pl server pinned via IMAP.
I just got a chromebook! Details: Device name: Lenovo Flex 3 12.2" chromebook, 8GB ram. Intel N100 Device code name: IP Flex 3 CB 12 (pujjo, version 123.15786.0) Firefox… (read more)
I just got a chromebook! Details:
Device name: Lenovo Flex 3 12.2" chromebook, 8GB ram. Intel N100 Device code name: IP Flex 3 CB 12 (pujjo, version 123.15786.0) Firefox version: 124.0.2 (flatpak) OS version: Version 123.0.6312.112 (Official Build) (64-bit) Chrome: Version 123.0.6312.112 (Official Build) (64-bit)
When I watch a youtube video with chrome my cpu usage is 20-30% When I do the same with firefox my cpu usage is 50%
Running `about:support` and going into `webrender_compositor` I get the following errors under `env`: 1. Blocklisted by gfxInfo 2. Blocklisted; failure code 3. FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED
I have set almost all these force renders = True and even granted gpu access to firefox flathub but still no difference in performance. I am asking now because I am just going in circles in the rabbit hole.
Mac OS 14.4.1 Firefox crashed and now will not open without crashing. I have trashed it and re-installed but still getting this error and cannot use the application. It… (read more)
Mac OS 14.4.1
Firefox crashed and now will not open without crashing. I have trashed it and re-installed but still getting this error and cannot use the application. It will not open in Trouble Shoot mode. I even removed all files in the Library/Application Support
This is the problem report it shows:
Translated Report (Full Report Below)
Process: firefox [9798] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 125.0.1 (12524.4.16) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 502
Date/Time: 2024-04-17 12:12:16.9196 -0400 OS Version: macOS 14.4.1 (23E224) Report Version: 12 Anonymous UUID: CD54B57E-E9B1-9010-2F5A-CABA25C40962
Time Awake Since Boot: 6100 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace DYLD, Code 1 Library missing Library not loaded: @rpath/libmozglue.dylib Referenced from: <A1116842-233E-318A-92DD-E4F0A0FEF912> /Applications/Firefox.app/Contents/MacOS/firefox Reason: tried: '/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1), '/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1) (terminated at launch; ignore backtrace)
Thread 0 Crashed: 0 dyld 0x18dcada50 __abort_with_payload + 8 1 dyld 0x18dcb8628 abort_with_payload_wrapper_internal + 104 2 dyld 0x18dcb865c abort_with_payload + 16 3 dyld 0x18dc4a6b0 dyld4::halt(char const*, dyld4::StructuredError const*) + 304 4 dyld 0x18dc47258 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3888 5 dyld 0x18dc45edc start + 1844
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000006 x1: 0x0000000000000001 x2: 0x000000016d0f2920 x3: 0x000000000000005d x4: 0x000000016d0f2520 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000 x8: 0x0000000000000020 x9: 0x000000016d0f249d x10: 0x000000000000000a x11: 0x0000000000000000 x12: 0x0000000000000039 x13: 0x1000000000000000 x14: 0x0000000000000004 x15: 0x0000000000008000 x16: 0x0000000000000209 x17: 0x000000018dc4337c x18: 0x0000000000000000 x19: 0x0000000000000000 x20: 0x000000016d0f2520 x21: 0x000000000000005d x22: 0x000000016d0f2920 x23: 0x0000000000000001 x24: 0x0000000000000006 x25: 0x0000000000000001 x26: 0x000000016d0f3298 x27: 0x0000000000000101 x28: 0x000000016d0f3358 fp: 0x000000016d0f24f0 lr: 0x000000018dcb8628 sp: 0x000000016d0f24b0 pc: 0x000000018dcada50 cpsr: 0x80001000 far: 0x0000000000000000 esr: 0x56000080 Address size fault
Binary Images:
0x102d0c000 - 0x102d13fff org.mozilla.firefox (125.0.1) <a1116842-233e-318a-92dd-e4f0a0fef912> /Applications/Firefox.app/Contents/MacOS/firefox 0x18dc40000 - 0x18dcc89db dyld (*) <f6dd3ec2-85a4-3ab1-8486-b189cd980ebe> /usr/lib/dyld 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
External Modification Summary:
Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 1 thread_create: 0 thread_set_state: 0
VM Region Summary: ReadOnly portion of Libraries: Total=525.9M resident=0K(0%) swapped_out_or_unallocated=525.9M(100%) Writable regions: Total=12.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=12.2M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
STACK GUARD 56.0M 1 Stack 8176K 1 VM_ALLOCATE 16K 1 __DATA 27K 2 __DATA_CONST 39K 2 __DATA_DIRTY 7K 1 __LINKEDIT 525.4M 2 __TEXT 580K 2 dyld private memory 4384K 4
TOTAL 594.3M 16
Full Report
{"app_name":"firefox","timestamp":"2024-04-17 12:12:16.00 -0400","app_version":"125.0.1","slice_uuid":"a1116842-233e-318a-92dd-e4f0a0fef912","build_version":"12524.4.16","platform":1,"bundleID":"org.mozilla.firefox","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.4.1 (23E224)","roots_installed":0,"name":"firefox","incident_id":"3C721A5F-AD4F-4AB3-9FE6-482267B289BC"} {
"uptime" : 6100, "procRole" : "Default", "version" : 2, "userID" : 502, "deployVersion" : 210, "modelCode" : "MacBookPro17,1", "coalitionID" : 3635, "osVersion" : { "train" : "macOS 14.4.1", "build" : "23E224", "releaseType" : "User" }, "captureTime" : "2024-04-17 12:12:16.9196 -0400", "codeSigningMonitor" : 1, "incident" : "3C721A5F-AD4F-4AB3-9FE6-482267B289BC", "pid" : 9798, "translated" : false, "cpuType" : "ARM-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2024-04-17 12:12:16.8273 -0400", "procStartAbsTime" : 146508980982, "procExitAbsTime" : 146511036891, "procName" : "firefox", "procPath" : "\/Applications\/Firefox.app\/Contents\/MacOS\/firefox", "bundleInfo" : {"CFBundleShortVersionString":"125.0.1","CFBundleVersion":"12524.4.16","CFBundleIdentifier":"org.mozilla.firefox"}, "storeInfo" : {"deviceIdentifierForVendor":"55876877-C8BE-5227-BCDA-D0FBE7333164","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "org.mozilla.firefox", "crashReporterKey" : "CD54B57E-E9B1-9010-2F5A-CABA25C40962", "codeSigningID" : "org.mozilla.firefox", "codeSigningTeamID" : "43AQ936H96", "codeSigningFlags" : 570508033, "codeSigningValidationCategory" : 6, "codeSigningTrustLevel" : 4294967295, "instructionByteStream" : {"beforePC":"1AAAABABAAAYAQAAIAEAACgBAAAwAQAAOAEAAFQBAAAwQYDSARAA1A==","atPC":"AwEAVH8jA9X9e7+p\/QMAkQpV\/pe\/AwCR\/XvBqP8PX9bAA1\/WEC2A0g=="}, "sip" : "enabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @rpath\/libmozglue.dylib","Referenced from: <A1116842-233E-318A-92DD-E4F0A0FEF912> \/Applications\/Firefox.app\/Contents\/MacOS\/firefox","Reason: tried: '\/Applications\/Firefox.app\/Contents\/MacOS\/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1), '\/Applications\/Firefox.app\/Contents\/MacOS\/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1)"]}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":1},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":138493,"threadState":{"x":[{"value":6},{"value":1},{"value":6124677408},{"value":93},{"value":6124676384},{"value":0},{"value":0},{"value":0},{"value":32},{"value":6124676253},{"value":10},{"value":0},{"value":57},{"value":1152921504606846976},{"value":4},{"value":32768},{"value":521},{"value":6673412988,"symbolLocation":416,"symbol":"__simple_bprintf"},{"value":0},{"value":0},{"value":6124676384},{"value":93},{"value":6124677408},{"value":1},{"value":6},{"value":1},{"value":6124679832},{"value":257},{"value":6124680024}],"flavor":"ARM_THREAD_STATE64","lr":{"value":6673892904},"cpsr":{"value":2147487744},"fp":{"value":6124676336},"sp":{"value":6124676272},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6673848912,"matchesCrashFrame":1},"far":{"value":0}},"frames":[{"imageOffset":449104,"symbol":"__abort_with_payload","symbolLocation":8,"imageIndex":1},{"imageOffset":493096,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":104,"imageIndex":1},{"imageOffset":493148,"symbol":"abort_with_payload","symbolLocation":16,"imageIndex":1},{"imageOffset":42672,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":304,"imageIndex":1},{"imageOffset":29272,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3888,"imageIndex":1},{"imageOffset":24284,"symbol":"start","symbolLocation":1844,"imageIndex":1}]}], "usedImages" : [ { "source" : "P", "arch" : "arm64", "base" : 4342202368, "CFBundleShortVersionString" : "125.0.1", "CFBundleIdentifier" : "org.mozilla.firefox", "size" : 32768, "uuid" : "a1116842-233e-318a-92dd-e4f0a0fef912", "path" : "\/Applications\/Firefox.app\/Contents\/MacOS\/firefox", "name" : "firefox", "CFBundleVersion" : "12524.4.16" }, { "source" : "P", "arch" : "arm64e", "base" : 6673399808, "size" : 559580, "uuid" : "f6dd3ec2-85a4-3ab1-8486-b189cd980ebe", "path" : "\/usr\/lib\/dyld", "name" : "dyld" }, { "size" : 0, "source" : "A", "base" : 0, "uuid" : "00000000-0000-0000-0000-000000000000" }
],
"sharedCache" : { "base" : 6672646144, "size" : 4189880320, "uuid" : "a53b7d2f-a773-3524-8828-248b33ef0b4e"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=525.9M resident=0K(0%) swapped_out_or_unallocated=525.9M(100%)\nWritable regions: Total=12.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=12.2M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 16K 1 \n__DATA 27K 2 \n__DATA_CONST 39K 2 \n__DATA_DIRTY 7K 1 \n__LINKEDIT 525.4M 2 \n__TEXT 580K 2 \ndyld private memory 4384K 4 \n=========== ======= ======= \nTOTAL 594.3M 16 \n", "legacyInfo" : { "threadTriggered" : {
}
},
"logWritingSignature" : "f6f77b4f3b82813e1a9d56107a3c037e22e40f97", "trialInfo" : { "rollouts" : [ { "rolloutId" : "6112d17137f5d11121dcd4e2", "factorPackIds" : {
}, "deploymentId" : 240000530 }, { "rolloutId" : "65a8173205d942272410674b", "factorPackIds" : { "SIRI_HOME_AUTOMATION_SERVER_FLOW_DEPRECATION" : "65d39fa4cb0e2417d11ce5f6" }, "deploymentId" : 240000001 } ], "experiments" : [ { "treatmentId" : "130776ea-444f-4cb4-8def-f71b4f47391b", "experimentId" : "66105e203b960674f9490906", "deploymentId" : 400000002 } ]
} }
Model: MacBookPro17,1, BootROM 10151.101.3, proc 8:4:4 processors, 8 GB, SMC Graphics: Apple M1, Apple M1, Built-In Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online Display: DELL U2715H, 2560 x 1440 (QHD/WQHD - Wide Quad High Definition), MirrorOff, Online Memory Module: LPDDR4, Micron AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Jan 13 2024 03:06:59 version 18.20.440.9.7.8.167 FWID 01-7be24857 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus USB Device: USB3.1 Hub USB Device: USB2.0 Hub USB Device: USB-C Digital AV Multiport Adapter Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc.
when I search for a page after opening a tab. The page will load slowly then stop. I'll then have to hit enter again for the page the load. This does not happen with Chro… (read more)
when I search for a page after opening a tab. The page will load slowly then stop. I'll then have to hit enter again for the page the load. This does not happen with Chrome or Edge. Any ideas how to fix this frustrating issue. Thanks.