Firefox Support Forum

Hi All,

This salesforce site is working in safari, chrome and edge but it is not working in the latest Firefox browser. It crashes after getting stuck for minutes. Is this technology not supported by Firefox?

https://newbalance--nbtu.sandbox.my.site.com/teamstore/

I don't want to "update my software" every day. How can I turn this function completely off ? This continuous badgering makes me want to switch to another provider.

Hello,

Our ABN AMRO bank payments suddenly stopped working for a number of weeks. I cannot make any payment. ABN AMRO is compatible with Firefox. This has always worked well.

Please help me.

Thank you!

Hello,

I have tried to find solutions to this and have not found anything to be a permanent fix. I recently have found my FireFox browser closing my first attempt to open and upon opening my second attempt Firefox will open but give me a pink address bar with a robot stating "browser is under remote control (reason: Dev Tools)" and the only thing that seems to get rid of this temporarily is going to my control panel (I'm a windows user) and toggling the remote assistance checkbox (I keep it unchecked since this problem has occurred). Then after re-opening Firefox again, it appears to work normally - no pink address bar with robot. Is there a permanent fix for this? Is it an OS issue or a Firefox issue? Maybe both? Any insight would be greatly appreciated. I am fairly tech savvy, but not too familiar with browser interfaces and solutions involving the command line.

Thank you,

Varovanie: možné bezpečnostné riziko Ako to napraviť, ďakujem Aplikácia Firefox rozpoznala problém a stránku poradenstvo-mikulas.lepsiweb.sk nenačítala. Webová stránka je buď zle nastavená alebo hodiny na vašom počítači nejdú správne.

Pravdepodobne stránke vypršala platnosť certifikátu, čo bráni aplikácii Firefox bezpečne sa pripojiť. Ak sa napriek tomu rozhodnete stránku navštíviť, útočníci sa môžu pokúsiť ukradnúť vaše informácie, ako sú heslá, e‑mailové adresy alebo čísla platobných kariet.

Čo s tým môžete urobiť?

Tento problém je pravdepodobne na strane webovej stránky a vy ho, bohužiaľ, nedokážete vyriešiť. O probléme môžete informovať správcu webovej stránky.

Ďalšie informácie…

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit. Please help me get rid of this! Thanks in advance.

Have used Firefox for decades and suddenly it is having problems. If I surf around and have a few tabs open, some of them might crash. Firefox tries to restore them and sometimes it works and sometimes they just crash again immediately. I can go to Amazon and the page won't load completely so I can't do anything. If I try and close Firefox it won't close, it is frozen. And often, pages just load very slowly even though my internet connection is strong. This just started about a month or so ago. I have refreshed Firefox, updated it, and checked the systems on my computer. All my internal diagnostics returned "no issues." So it has to be the program.

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not now and I don't think I've changed anything.

Win11 Version 126.0.1 (64-bit)

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be able to open all attachments

I cannot get the print button to work in my emails. I used to be able to close Firefox and re-open and then it would work, but today that did not work. I shut down my computer completely and still it does not work. I am attaching a snip of the screen showing the print button.

Hi ... the Firefox icon opens windows explorer instead of Firefox. I would prefer firefox, but I am forced to use Edge instead. Oh, I have uninstalled it and reinstalled it 3 times.

How does one fix this problem?

Gordo Weitzel Metro Vancouver, BC CANADA

When I open Firefox these days, the window is so big that the toolbar is barely visible. I have to put the cursor in just the right little spot to pull the window down and resize it. It is NOT full screen or maximized, it just opens a huge window that's too far up on the screen. I just want to resize the default window that it opens with.

Hello, it seems that cycling through tabs in most recently used order is not working for me. I am running version 126.0.1 on Windows and I have the "Ctrl+Tab cycles through tabs in recently used order" option enabled on my settings page. I have only noticed this issue in the past week or so, and so I am wondering if this feature is broken in the most recent release and if there is anything I can do to get the feature to work again until the bug is fixed in a future version.

I have no idea how to fix a problem that just emerged in the last hour.

I can't download file attachments sent by email. Yesterday I could. I have been using Mozilla Firefox as my browser for more than 10 years. I tried restarting my computer that didn't help.

Stephanie Ezrol

When I'm browsing, especially when shopping, say, Amazon, eBay, or Swanson Vitamins or wherever, FF opens a new tab which remains open to the right of the left-most original tab. Of course, when I + a new tab which I want it to stay open, it opens and, again, by itself, FF closes the first tab and the latter takes over the left-most spot. And, in case of eBay, when I click on an item I want to check, it keeps on opening a new tab on the original tab. Placing the cursor on FF icon on task bar displays all the tabs. I never had things like above happen with previous issue FF. Of, course, I don't know since which FF version was stable in the way I wanted. Does anyone know how to set FF to stop taking all these unwanted actions?

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Looking for help to try and work out what is happening. Over the last few days, after powering up and browsing the internet everything works fine for a while. Main websites are Facebook, YouTube and continually clicking on bookmarked items. Normally only a few tabs are open at any one time. Then after some time, I open a new tab and get the

Gah. Your Tab Just Crashed message appear on the new tab and can not access any websites after this. The Close Tab, Restore Tab, Restore All Tabs do nothing.

I have to reboot the PC and start again.

I'm using the latest version 126.0.1 (64-bit).

• Tried running in Safe Mode, uninstalled Firefox and re-installed it, reverted back to 126.0 (64-bit) and same issue.

• I've cleared the cache and history

• Had Add Blockers, FB Purity and New Tab Override Extensions. Disabled these and still no success.

• I have AVG driver update installed and its telling me all the drivers are up to date.

• The problem seemed to start happening after an AVG update, so I have removed AVG Antivirus

The computer is an ASUS Vivobook Laptop, Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz with 8GB ram.

I have tried