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  • Išspręsta

Disabling message deletion from the IMAP server and recovering mail

I installed Thunderbird and downloaded the mail (IMAP server) to the mailbox, but at the same time the program deleted all the mail from the server!!! I can't find anywhe… (read more)

I installed Thunderbird and downloaded the mail (IMAP server) to the mailbox, but at the same time the program deleted all the mail from the server!!! I can't find anywhere in Thunderbird how to turn it off so that the program doesn't delete messages from the server. Someone suggested that you should turn off "the selected folder will be available in offline mode" in the Synchronization tab. I did it, but it didn't help and I turned it on again. Now I don't have my messages anywhere, neither on my computer nor on the server. Rescue news from ten years - where are they????

Asked by Mon5 Prieš 2 dienas

Answered by Matt Prieš 6 valandas

Fails to display images in a table even with "Display remote content by default" switched ON

Our app sends an email advising the specified individual to note a series of images presented in three rows of nine. The rows display in Gmail via Windows->Chrome, vi… (read more)

Our app sends an email advising the specified individual to note a series of images presented in three rows of nine. The rows display in Gmail via Windows->Chrome, via Android, and iOS with a Yahoo account.

But not in Thunderbird. This is a serious issue as I believe I have followed all the correct settings including in-line display, and yet for some reason, Thunderbird does not display the images.

Any suggestions are appreciated as I am baffled since Thunderbird has been my go-to email client for years.

Asked by Robert Hedin Prieš 9 valandas

Last reply by david Prieš 3 valandas

SSL Certificate Issue on Mozilla Firefox

Hello everyone! I am having a pretty strange issue with my [website ], it shows an SSL certificate on all the other browsers, but, on Mozilla Firefox, it shows not secure… (read more)

Hello everyone! I am having a pretty strange issue with my [website ], it shows an SSL certificate on all the other browsers, but, on Mozilla Firefox, it shows not secure issue, which is quite pressing. Can anybody tell me what's wrong here?

Asked by Akash Malik Prieš 4 valandas

Security Exception Error on 1 PC, not on other

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit). We have a hosted web-site that also supports email, and we each have an email ac… (read more)

My wife & I have the same PCs running Windows 10 & Thunderbird 115.11.0 (32bit).

We have a hosted web-site that also supports email, and we each have an email account (eg neddy@goon.com.au & minnie@goon.com.au). I've checked that both our POP server configurations are identical but despite that about once a week minnie@goon.com.au receives a warning to add security exception but neddy doesn't. This started happening two weeks ago after a years error free running.

The host has checked that goon.com.au has a valid SSL certificate, so what could be causing the discrepancy and how do I set about fixing it please?

Asked by mike741 Prieš 3 dienas

Last reply by Matt Prieš 7 valandas

Configure email account failure

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a co… (read more)

I have an issue trying to configure a secondary email account, for a non-profit I do some work for. It was ok in the past, though I recall was tricky to set up on TB a couple of years ago. But now it has ceased to function after I migrated TB profile (successfully apart from this issue) no matter what I try. I’d be grateful for any suggestions. As is the case with many non-profits, there’s little tech support, but others can use the email account ok. I think it may be a TB issue as I have been able to set up the account ok with MS new Windows Outlook app (lame, but better than Mail…low bar). I’d rather have this account on my TB client along with the others I use. And the issue is replicated on two of my PCs. TB account set up reports “can’t detect settings from host server”. I found a support thread link text, which says “The failure to detect settings is rather common where hosted domains are concerned. Mostly because everything is done to a price and most of the things around encryption are done in a halfhearted manner. As is the server setups for mail. However by faithfully copying the settings from the provider as to domains server name and ports it should work.” So I did manual configuration – copied the settings from the successful Outlook set up, but no dice – all I get is server time out message. Settings are: IMAP server: mail.XXXX.org.uk Port 993 Security SSL/TLS [earlier working settings were STARTTLS port 143] SMTP server: mail.XXXX.org.uk Port 465 Security SSL/TLS [[earlier working settings were STARTTLS port 587] And using Normal Password for both; I tried Autodetect too but no good. I’ve see a suggestion that turning off the firewall (Norton) might work, but I’m reluctant to do that and doesn’t seem to make sense that would cause the issue. I found another suggestion that apparently works for some people - leaving password blank on setup. https://support.mozilla.org/en-US/questions/1399690. Before I try, are there any other suggestions or ideas? Trivial matter in the long run, but bugging me. Thanks

Asked by hectorio Prieš 5 dienas

Last reply by david Prieš 8 valandas

Unable to send New Message

Hi, I am facing an issue with Thunderbird. I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can … (read more)

Hi,

I am facing an issue with Thunderbird.

I integrated my email address but there problem is the new message is giving "Undelivered Mail Returned to Sender" but I can reply and receive the emails.

Please guide me about it.

Many Thanks

Asked by Adeel Khan Prieš 17 valandų

Last reply by david Prieš 13 valandų

Require Hash (SHA1) of all the firefx releases for Win, Linux and Mac

Hi, I am performing a use case in my organization. I need the hash (sha1) of all Mozilla Firefox releases published till the latest one. I need for all 3 OS- Win, Linux… (read more)

Hi,

I am performing a use case in my organization. I need the hash (sha1) of all Mozilla Firefox releases published till the latest one.

I need for all 3 OS- Win, Linux and Mac.

Can anyone help me how/where can I find this?

Asked by Test test Prieš 1 dieną

Last reply by Test test Prieš 14 valandų

Primary Password issue

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new… (read more)

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Asked by Lisa Corricello-McDowell Prieš 2 savaites

Last reply by Lisa Corricello-McDowell Prieš 23 valandas

tabs and auto updates

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed tod… (read more)

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Asked by Katerpie Prieš 3 savaites

Last reply by Paul Prieš 1 dieną

code sécurité

Hello, when making a purchase on a website with Mozilla, after entering the security code received on my mobile phone, the bank's virtual keyboard does not appear to ente… (read more)

Hello, when making a purchase on a website with Mozilla, after entering the security code received on my mobile phone, the bank's virtual keyboard does not appear to enter the security code of my online bank. thank you for your response. Sincerely

Asked by xavier perrot Prieš 2 dienas

  • Išspręsta

[TB] Configuring IMAP with comcast error 1014

First, I am supporting a family member, who has TB configured on two separate machines. Configuring for Comcast IMAP+SMTP, in the usual manner; nothing esoteric about tha… (read more)

First, I am supporting a family member, who has TB configured on two separate machines. Configuring for Comcast IMAP+SMTP, in the usual manner; nothing esoteric about that, all very routine.

Machine A seems to be working okay, no errors. TB up to date on this machine, connected over an ethernet wire, if that makes any difference.

Machine B, getting spam prompted over IMAP 1014 errors. No other information is provided than 1014.

I have tried dropping the account configuration hundred percent, restarting TB, re-adding the account configuration, to no avail. Still spam 1014 errors.

I did happen to notice TB needed an update, so I did that as well. Still 1014 errors.

I have also tried dropping that email saved password from the saved passwords, and responding to the subsequent re-enter password prompt. Also to no avail.

What if anything might have changed, and how can we contend with this? What is so corrupt, do we need to be mucking around in any AppData files, roaming files, etc?

We are not the only ones, apparently, to have bumped into this issue. Not sure if this is also Comcast specific, since a recent TB and/or IMAP specification change, i.e. maybe we try with a gmail account, for instance.

Wondering also, is it IMAP and/or Comcast somehow tieing Machine A to the IMAP and not releasing that association? Knowing a little bit about IMAP in this regard. And/or somehow now prohibiting Machine B+ from establishing a connection?

Asked by Michael Powell Prieš 1 savaitę

Answered by Michael Powell Prieš 1 savaitę

Authentication Failure with Gmail

One of my two gmail accouns has suddenly become impossible to access (cannot receive, cannot send). T'Bird produces an Authentication has Failed notification, after a Goo… (read more)

One of my two gmail accouns has suddenly become impossible to access (cannot receive, cannot send). T'Bird produces an Authentication has Failed notification, after a Google Window headed "Sign in to Mozilla Thunderbird Email" which refuses to go away. Clicking on the 'help' or 'privacy' options in that google window produces no more than a blank window but then "Sign in to Mozilla Thunderbird Email" reappears a few minutes later. My other gmail account doesn't have this problem, so I assume it's not gmail but it's T'Bird.

What's going on?

(BTW signing into this Support resulted in an email "New sign-in to Mozilla Support" warning "New sign-in to Mozilla Support to Firefox on Windows 10". Trouble is, I'm on Windows 11. Trivial maybe, but telling maybe.)

Asked by howardg Prieš 6 dienas

Last reply by Matt Prieš 2 dienas

Hovering over Username displays a gear which when clicked on exposes passwords and allows them to be edited

When logging into a Wordpress site on Firefox, hovering over Username displays a gear (see first screenshot) which when clicked on exposes passwords and allows them to be… (read more)

When logging into a Wordpress site on Firefox, hovering over Username displays a gear (see first screenshot) which when clicked on exposes passwords and allows them to be edited (see second screenshot). This does not happen on other browsers. I'm on Firefox 126.0, MacOS Big Sur 11.7.10

Asked by bill344 Prieš 3 dienas

Last reply by bill344 Prieš 3 dienas

  • Išspręsta

Fifefox does not save a new payment method, clicking on save does nothing

Hi, it seems that my Firefox browser does not want to save a new payment method. I'm trying to access "Settings -> Privacy & Security -> Autofill" and then clic… (read more)

Hi, it seems that my Firefox browser does not want to save a new payment method. I'm trying to access "Settings -> Privacy & Security -> Autofill" and then click on "Saved payment methods", which opens a dialog with the existing payment methods and options to remove/add/edit. I'm clicking on Add, filling-in the card details and then clicking Save, nothing happens....

I previously had a working saved payment method, but it stopped working (I think more than 6 months ago). I tried to re-enable the credit cards by setting the following configs on about:config page:

- extensions.formautofill.creditCards.available: true
- extensions.formautofill.creditCards.supportedCountries: '...,RO' -> (I was adding my country to the existing list)

After the browser restart with those new settings when I'm on a payment page, clicking on a credit card field will show the saved credit card but if I click on it, it will not fill the details. And also trying to save a new card, manually as described previously in this message, or by the automatically prompt to save a new card after a successful payment was done. Both methods failed on me but with no error (I cannot see the saved payment on the list).

I tried removing the existing saved card, it worked removing it, but the add is still not working.

I also tried restarting in save mode, launching Firefox in a separate profile and added my country on the creditCards config for supportedCountries to show the "Saved payment methods" button on new profile, and it did not change anything.

I'm thinking there is a missing permission somewhere on the disk but I don't know where is the payment data stored on disk.

I would really appreciate any help on this.

PS: Check the attached pic to see the payment add and clicking the save button does nothing (also there are no validation errors). And the other: FF version, OS, troubleshooting info.

Asked by Mike S Prieš 3 dienas

Answered by Mike S Prieš 3 dienas

logs flooded with push.services.mozilla.com connection requests despite feature disabled

Help me stop the DNS log flood with connection requests to push.services.mozilla.com which are blocked. dom.push.connection.enabled = false dom.push.enabled = false S… (read more)

Help me stop the DNS log flood with connection requests to

push.services.mozilla.com

which are blocked.

dom.push.connection.enabled = false dom.push.enabled = false

Seems a tad deceptive. UI settings for notifications has none allowed and new requests blocked.


On a related note I would like instructions to have the browser cease attempted conversations with these resources

firefox.settings.services.mozilla.com shavar.services.mozilla.com content-signature-2.cdn.mozilla.net aus5.mozilla.org

All experiments disabled yet normandy.cdn.mozilla.net


If mozilla respects privacy why are not experiments opt-IN?


Thank you for your kind help

Asked by Cullin Prieš 3 dienas

Last reply by cor-el Prieš 3 dienas