Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Top menu (minimize/maximize/close buttons) is missing

  • 4 replies
  • 38 have this problem
  • 84 views
  • Paskiausią atsakymą parašė maikens55

more options

In the main Inbox view of Thunderbird, everything above the tabs is missing. It is transparent, but the area is still part of the Thunderbird window and clicking it keeps the focus in that window. I am running 24.3.0. I have encountered two possible fixes for this (one was related to themes, but I'm using the original theme, the other was to hit toggle fullscreen - in my case, F11 appears to be disabled or broken), but haven't been able to solve the problem. I am running Windows 7 Pro SP1, x64

In the main Inbox view of Thunderbird, everything above the tabs is missing. It is transparent, but the area is still part of the Thunderbird window and clicking it keeps the focus in that window. I am running 24.3.0. I have encountered two possible fixes for this (one was related to themes, but I'm using the original theme, the other was to hit toggle fullscreen - in my case, F11 appears to be disabled or broken), but haven't been able to solve the problem. I am running Windows 7 Pro SP1, x64

Chosen solution

For anyone else experiencing this bug (Matt, it is a bug - nearly all Windows apps should have at the very least a red 'X' close button and Thunderbird is no expection), the problem was resolved when I updated to 24.4.0 (Win 7 SP1)

Thanks for taking the time to respond, guigs2 and Matt.


Note a very similar question is continued here:

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (4)

more options

Hi maikens55, I am sorry to hear that disabling themes and toggling full screen did not resolve this issue. Thunderbird FAQ

  1. Go to View > Toolbars
  2. Select the toolbar that is missing
  3. Or click customize...

Typically though, there are no toolbars above the tabs in version 23. What version are you running?

more options

I'm not familiar enough with windows UI terms to know what it's called, but the top menu, which is part of all windows apps, is supposed to always be at the top (Minimize, Maximize, and Close). I have been able to intermittently fix the issue by moving the window from one monitor to the next, but it's not a consistent fix. I am running version 24.

more options

There is nothing above the tabs in Thunderbird! Since the adoption od Australia about a year ago the default has the tabs and minimize and maximise buttons appear in the same "row" Have you been using the rise of the tools add-on which places the menu bar above the tabs?

Is the result the same if you restart with Add-ons disabled from the help menu (alt +H). That will also disable any theme you use and may cause these types of issues.

more options

Chosen Solution

For anyone else experiencing this bug (Matt, it is a bug - nearly all Windows apps should have at the very least a red 'X' close button and Thunderbird is no expection), the problem was resolved when I updated to 24.4.0 (Win 7 SP1)

Thanks for taking the time to respond, guigs2 and Matt.


Note a very similar question is continued here:

Modified by John99