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can not understand how to reset lost master password key

  • 1 reply
  • 1 has this problem
  • 16 views
  • Paskiausią atsakymą parašė cor-el

grizzly90
grizzly90
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I have read how to change it but can not figure to do it

I have read how to change it but can not figure to do it

Chosen solution

Did you try to use the chrome URL in the location bar? 

chrome://pippki/content/resetpassword.xul

If using the chrome url doesn't work then delete the key3.db and signons.sqlite files in the Firefox profile folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Did you try to use the chrome URL in the location bar? 

chrome://pippki/content/resetpassword.xul

If using the chrome url doesn't work then delete the key3.db and signons.sqlite files in the Firefox profile folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)