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My firefox will not open or save attachments. I use Verizon webmail as my email. Is there a storage place that Firefox uses for attachments that I must clean out to enable this feature again? ideas?

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  • Paskiausią atsakymą parašė Vivek

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Using Firefox 11.0, Verizon Webmail.

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Hi,

Please try a Ctrl + F5 refresh. This helps to bring in the page afresh. If the problem persists, please try a new profile. If it's okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options, and about:config ), and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries