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FIREFOX BROWSER FREEZES

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  • Paskiausią atsakymą parašė jonzn4SUSE

ferguson2
ferguson2

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?

Chosen solution

You can also Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Make sure to back-up your bookmarks before doing the refresh.

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All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Does it happen in troubleshot mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

ferguson2
ferguson2 Klausimą uždavęs asmuo

I followed all the instructions, but unfortunately, the problem was not resolved.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Chosen Solution

You can also Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Make sure to back-up your bookmarks before doing the refresh.

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