Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Repeated request for certificate by Firefox Focus (latest update), Android

  • Atsakymų nėra
  • 0 have this problem
  • 8 views
more options

After updating to the latest version, the following occurs when I login to microsoftonline.com:

1. I enter my username and password at the prompts provided by Microsoft.

2. Instead of going directly to the page requiring that I enter the code generated by an authentication app I get a pop-up window asking me to choose a certicate: "The firefox Focus app has requested a certificate...The app has identified the requesting server as microsoftonline.com." The two choices offered are gak_ec_alias and gak_rsa_alias.

3. If I pick the right one, the process proceeds to authentication and login successfully.

The problem is that this now happens every single time I login. I've been using firefox Focus for several years and I can never recall this happening before. Perhaps there was somehting wrong with the update? I'd be grateful if this could be investigated.

After updating to the latest version, the following occurs when I login to microsoftonline.com: 1. I enter my username and password at the prompts provided by Microsoft. 2. Instead of going directly to the page requiring that I enter the code generated by an authentication app I get a pop-up window asking me to choose a certicate: "The firefox Focus app has requested a certificate...The app has identified the requesting server as microsoftonline.com." The two choices offered are gak_ec_alias and gak_rsa_alias. 3. If I pick the right one, the process proceeds to authentication and login successfully. The problem is that this now happens every single time I login. I've been using firefox Focus for several years and I can never recall this happening before. Perhaps there was somehting wrong with the update? I'd be grateful if this could be investigated.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.