Firefox keeps telling me it is damaged. I can't uninstall or install new.
Firefox keeps telling me it is damaged. I can't install new or uninstall original.
All Replies (1)
Can you attach a screenshot?
- use a compressed image type like PNG or JPG to save the screenshot
You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.
See "Visual Studio 2015, 2017, 2019, and 2022":
You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.