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I cannot access my bank's website in Firefoc

  • Atsakymų nėra
  • 1 has this problem
  • 17 views
  • Paskiausią atsakymą parašė nick.crofts

pjbersamina
pjbersamina
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Hello,

I have been using Firefox as my daily internet browser for almost a decade now. Now, beginning 2022, I cannot access this webpage https://www.bdo.com.ph. Not sure why but, I was able to access this website last December 2021. I also tried accessing my other bank's website and all are working fine. Is this problem only specific to this website or is it related to the latest updates by Firefox?

I've already tried disabling all my add-ons, extensions, and my internet security extension in Firefox, but to no avail. Note that I'm using Firefox 97.0.1 and my internet security suite is Kaspersky.

Appreciate your tips on how to resolve this issue.

Hello, I have been using Firefox as my daily internet browser for almost a decade now. Now, beginning 2022, I cannot access this webpage https://www.bdo.com.ph. Not sure why but, I was able to access this website last December 2021. I also tried accessing my other bank's website and all are working fine. Is this problem only specific to this website or is it related to the latest updates by Firefox? I've already tried disabling all my add-ons, extensions, and my internet security extension in Firefox, but to no avail. Note that I'm using Firefox 97.0.1 and my internet security suite is Kaspersky. Appreciate your tips on how to resolve this issue.

All Replies (1)

nick.crofts
nick.crofts
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I have been accessing my bank on internet for years - since early 2002, I now cannot: I get this message: Firefox does not trust login.anz.com because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates. What??? The ANZ Bank cannot be trusted?? I can easily log in to my bank account using other browsers - but I want to be able to do so using Firefox. What has changed in the last few weeks?