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Mozilla is responding in my laptop?

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  • 1 has this problem
  • Paskiausią atsakymą parašė FredMcD

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Hi there, I just download the Firefox browser on my laptop. After installing when I want to run the browser a black window appears on the screen and after that, , the system notifies me that Firefox isn't responding. So, if anyone has any info about this issue, then please guide me!

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What's your computer system and Firefox version?

Did you have any problems during the install?


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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