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Lost bookmarks

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I have lost all of my bookmarks and the bookmark categories I made for my toolbar. When I go to "backup" they aren't there either. This happened after my laptop froze, I restarted it, and was asked to sign in to my Firefox account upon opening up the browser.

I have lost all of my bookmarks and the bookmark categories I made for my toolbar. When I go to "backup" they aren't there either. This happened after my laptop froze, I restarted it, and was asked to sign in to my Firefox account upon opening up the browser.

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Did you check older backup in the bookmarkbackups folder as it is possible that the most recent backup(s) are already missing those bookmarks ?

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list. That should allow you to choose a backup that has the lost bookmarks.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.

You may have to check for issues with places.sqlite.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

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