Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Distorted colors in mp4 video

  • 2 replies
  • 1 has this problem
  • 13 views
  • Paskiausią atsakymą parašė element-cz

more options

Colors are distorted in MP4 video as you can see in the attached screenshot. The distorted colors impact video on many sites including yourlearning.ibm.com, webex.com, twitter.com, mlb.com, etc. They do not impact youtube.com which displays video correctly. My Firefox version is 68.10.0esr (64-bit) and my OS is RHEL 7.8, kernel version 3.10.0-1127.13.1.el7.x86_64, Gnome Version 3.28.2

I have tried running in safe mode but the issue persists.

How do get Firefox to display MP4 video with correct colors?

Colors are distorted in MP4 video as you can see in the attached screenshot. The distorted colors impact video on many sites including yourlearning.ibm.com, webex.com, twitter.com, mlb.com, etc. They do not impact youtube.com which displays video correctly. My Firefox version is 68.10.0esr (64-bit) and my OS is RHEL 7.8, kernel version 3.10.0-1127.13.1.el7.x86_64, Gnome Version 3.28.2 I have tried running in safe mode but the issue persists. How do get Firefox to display MP4 video with correct colors?
Pridėtos ekrano nuotraukos

All Replies (2)

more options

Update; some videos on youtube.com do not display correctly, for example this video https://www.youtube.com/watch?v=W3Z1jx6iDd8

more options

To my knowledge this may happen as combination of system codecs and nVidia proprietary drivers on some machines. If I recall correctly tests I've done the RGB color space gets incorrectly detected as BGR (with alpha). If this is true there is nothing Mozilla can do about it and problem lies between nvidia drivers VS system codecs (in my case it was oneplay gstreamer pack).