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I luckily saved my cloud settings and don't know where to find them after a HD crash and reinstall...Lost everything from my Mozilla last night, have fixed the problem but need my stuff back from the clous save!

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Dear support and community.

My HD had a meltdown last night and I had to reinstall everything. Luckily I saved my settings to the Mozilla cloud just a few days ago and desperately want to get everything back, if at all possible. I had to put in my email address and use a password and it stated 'saved'.

I can't for the life of me find out where to go to retrieve my settings.. Please help

My apologies for possibly not putting this question in the right category!

Best regards Si

All Replies (2)

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Follow this instructions for backup profile and data which you have losted

If Firefox starts up without your bookmarks, passwords, saved tabs and other settings, check whether your data is available in a different profile. This can happen because Firefox creates a dedicated profile for each Firefox installation starting with Firefox version 67.

To recover your Firefox data and settings from another profile:

Type about:profiles into the Firefox address bar and press the Enter key. This will open the About Profiles page. Fx52aboutprofiles-Win

This page should list at least one profile and could list many. The profile that Firefox is currently using will have this: This is the profile in use and it cannot be deleted. Please do not delete any profiles. Don't use any Remove buttons.

If you have another profile listed on this page, it may contain your missing profile data. You can click the Launch profile in new browser button to open another Firefox window using that profile. If the other profile doesn't contain your missing data, simply close that new window. If it does contain the missing data, you can set it as the profile that Firefox will open by default. Click the Set as default profile button for that profile and Firefox will use it automatically the next time you open Firefox.

For more information about managing Firefox profiles, see the Profile Manager - Create, remove, or switch Firefox profiles article.


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Hey, simills

You must have to tried this one. I hope it will definitely solve your data backup issue.

Data stored on the Sync server can only be accessed via Firefox because this data is encrypted locally and needs to be decripted

You can setup your own Sync server though.

Not apologize you have right to ask question at this place. 

Thank you.


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