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Firefox crashes

  • 6 replies
  • 1 has this problem
  • 14 views
  • Paskiausią atsakymą parašė FredMcD

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whenever printing a page with Broadgun pdfmachine app FF crashes Crash ID: bp-b732ea20-b116-4bc2-8380-6d5a40200223

Chosen solution

updating BroadGun app from ver 14.28 to ver. 15.35 resolved the problem. Thank you all Sam

Skaityti atsakymą kartu su kontekstu 👍 0

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bp-b732ea20-b116-4bc2-8380-6d5a40200223 Signature: bgsumpd64.dll | bgspd64.dll | GlobalAlloc

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

The crash report flagged these programs; bgspd64.dll = pdfMachine Printer Driver = Broadgun Software Pty. Ltd.

DropboxExt64.32.0.dll = Dropbox

mbae64.dll = Malwarebytes Anti-Exploit

Boxcryptor.Ext.dll = BoxCryptor

bgsumpd64.dll = Broadgun Software Pty Ltd  ? ? ?

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Make sure all programs and files are up to date.

Update Malwarebytes. If the problem continues, disable it.

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Thanks but did not solve the problem....BroadGun pdfmachine app works smoothly with windows 10, office 2019, Edge but crashes FF if printing a page in FF...all files and apps are updated. Tx Sam

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P.S This from today after disabling Malwarebytes app.

bp-429c0a06-f2ab-4452-908b-8b3650200224 Sam

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Chosen Solution

updating BroadGun app from ver 14.28 to ver. 15.35 resolved the problem. Thank you all Sam

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That was very good work. Well Done.

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