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bookmarks went from a full list to only half a list, also can't delete or add any bookmarks

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  • Paskiausią atsakymą parašė jscher2000

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my bookmarks list chopped off half of them, then says use control shift b to see all bookmarks. When I do that another box opens on left side of page and it's empty and no matter what I hit on there nothing shows up. I want either all my bookmarks back or at least be able to condense what I do have so at least can see and use the most important ones. I already deleted the json file, nothing happened.

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Sorry, but what did you delete? Please do not delete any files until confirming the source of the problem since you might need those files later.

Could you let us know what you get when you run the "Verify Integrity" function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane

Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment.

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