Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recent updates delete setting in Ad Block Plus for Firefox

  • 1 reply
  • 1 has this problem
  • 7 views
  • Paskiausią atsakymą parašė cor-el

more options

After all recent updates (including the one today 1/29/20) a new window opens informing me that settings for Ad Block Plus for Firefox have been deleted. I get a message which states, in part "It seems that an issue caused all filters to be removed and we were unable to restore a backup. Therefore we had to reset your filters and Acceptable Ads settings."

After all recent updates (including the one today 1/29/20) a new window opens informing me that settings for Ad Block Plus for Firefox have been deleted. I get a message which states, in part "It seems that an issue caused all filters to be removed and we were unable to restore a backup. Therefore we had to reset your filters and Acceptable Ads settings."

All Replies (1)

more options

Extensions use a UUID that is stored in a pref named extensions.webextensions.uuids to link to their storage folder in indexdDB (storage\default folder in your profile folder). If this pref gets reset or otherwise lose their value then extensions won't be able to find their date.