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Latest auto update has deleted all all account and email records - disasterous, Plese advise.

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Update was shown as available. When run this deleted all records of accounts, address book entries and access to stored emails. An absolute disaster. Please advise how to retrieve or revert to earlier version where records can be retrieved. Many thanks

Update was shown as available. When run this deleted all records of accounts, address book entries and access to stored emails. An absolute disaster. Please advise how to retrieve or revert to earlier version where records can be retrieved. Many thanks

Chosen solution

Select Help/Troubleshooting Information, click about:profiles. Are there multiple profiles listed, and if so, can you click 'Launch profile in new browser' for the one with a name ending in .default?

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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sfhowes
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Chosen Solution

Select Help/Troubleshooting Information, click about:profiles. Are there multiple profiles listed, and if so, can you click 'Launch profile in new browser' for the one with a name ending in .default?

Select Help/Troubleshooting Information, click about:profiles. Are there multiple profiles listed, and if so, can you click 'Launch profile in new browser' for the one with a name ending in .default?
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Very many thanks for your interest and prompt helpful response.

Very many thanks for your interest and prompt helpful response.
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