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How do I restored Local Folders that disappeared after a Firefox upgrade?

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All my Local Folders disappeared when I updated (or installed a new version of) Thunderbird today. In fact, both of my active email accounts disappeared, too. I've restored one email account but can't figure out how to restore the Local Folders.

All my Local Folders disappeared when I updated (or installed a new version of) Thunderbird today. In fact, both of my active email accounts disappeared, too. I've restored one email account but can't figure out how to restore the Local Folders.

Chosen solution

Help menu > troubleshooting information. Select About profiles at the bottom of the General information

In all probability you will have two profiles showing, change to the other and make it Default.

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36

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Matt
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Chosen Solution

Help menu > troubleshooting information. Select About profiles at the bottom of the General information

In all probability you will have two profiles showing, change to the other and make it Default.

Help menu > troubleshooting information. Select About profiles at the bottom of the General information In all probability you will have two profiles showing, change to the other and make it Default.
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Hi, Matt,

I tried this solution. As you said, there were two profiles but both were essentially empty. That is, when set as default, didn't result in my local folder structure re-appearing. In desperation, I used Windows Restore to revert to a few-days-old registry and that worked (though I think I'm back to the old version of Thunderbird).

In any event, I appreciate you're taking the time to answer. Thanks. Scott

Hi, Matt, I tried this solution. As you said, there were two profiles but both were essentially empty. That is, when set as default, didn't result in my local folder structure re-appearing. In desperation, I used Windows Restore to revert to a few-days-old registry and that worked (though I think I'm back to the old version of Thunderbird). In any event, I appreciate you're taking the time to answer. Thanks. Scott
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