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Why can't I sign into pocket?

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It keeps coming up 'error 505' when I try to log onto pocket on the Firefox app using my Firefox account

It keeps coming up 'error 505' when I try to log onto pocket on the Firefox app using my Firefox account
Citata

Papildomi duomenys apie sistemą

Application

  • User Agent: Mozilla/5.0 (Linux; Android 8.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/75.0.3770.101 Mobile Safari/537.36

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Seburo
  • Top 10 Contributor
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Sprendimų: 681 Atsakymų: 4999

Hi

I have been in touch with our developers about this issue. So that they can look into this further, please can you explain the steps that you are going through that leads to this issue.

A screenshot of the error message would also help. Press the lower volume button and the power button at the same time to take a screenshot which you should see in your pictures app and be able to attach to a reply to this post.

Hi I have been in touch with our developers about this issue. So that they can look into this further, please can you explain the steps that you are going through that leads to this issue. A screenshot of the error message would also help. Press the lower volume button and the power button at the same time to take a screenshot which you should see in your pictures app and be able to attach to a reply to this post.
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Klausimą uždavęs asmuo

When i try to sign in using my Firefox account it just repeatedly says 'error 500'. I took a screenshot but couldn't paste it to this reply for some reason.

When i try to sign in using my Firefox account it just repeatedly says 'error 500'. I took a screenshot but couldn't paste it to this reply for some reason.
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Klausimą uždavęs asmuo

When i try to sign in using the Firefox account it just repeatedly comes up with 'error 500'. I took a screenshot but couldn't paste it to this reply for some reason.

When i try to sign in using the Firefox account it just repeatedly comes up with 'error 500'. I took a screenshot but couldn't paste it to this reply for some reason.
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Citata
Seburo
  • Top 10 Contributor
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Sprendimų: 681 Atsakymų: 4999

Hi

Are you trying to sign into the Pocket app, or are you trying to sign into Pocket in Firefox for Android?

Hi Are you trying to sign into the Pocket app, or are you trying to sign into Pocket in Firefox for Android?
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Klausimą uždavęs asmuo

I am trying to sign into Firefox for android.

I am trying to sign into Firefox for android.
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Seburo
  • Top 10 Contributor
  • Moderator
Sprendimų: 681 Atsakymų: 4999

Would it be possible for you to take a screen shot of the error and attach it to a reply to this thread?

To take a screenshot from most Android devices, press and hold the lower volume button and the power button.

Would it be possible for you to take a screen shot of the error and attach it to a reply to this thread? To take a screenshot from most Android devices, press and hold the lower volume button and the power button.
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Citata

Klausimą uždavęs asmuo

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password
Was this helpful to you?
Citata

Klausimą uždavęs asmuo

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password
Was this helpful to you?
Citata

Klausimą uždavęs asmuo

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password

I downloaded the pocket application and it allowed me to sign into it although the Firefox for android application still freezes & doesn't all me to sign in using either Firefox or Google or an email +password
Was this helpful to you?
Citata
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