Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Tabs keep crashing when going to certain sites.

  • 5 replies
  • 1 has this problem
  • 15 views
  • Paskiausią atsakymą parašė FredMcD

Alonso G
Alonso G
more options

If I try to log on to any Google service the tab crashes. There's also some random websites to cause crashes like stackoverflow.com.

I've done the checking of my system with sfc /scannow and it all came out okay as well as doing safe mode and clearing out all my cookies/data.

Here's the crash reports I keep getting (they are all pretty much the same): bp-04470f75-be59-4080-b624-24eac0190303 bp-69e099ef-573c-4dea-b781-8b5900190303 bp-39dec853-e59b-4316-b580-4bae70190303 bp-d6af900e-b87b-4b7f-9d71-d9ab20190303 bp-e9267ab4-c619-490c-88cd-43a6f0190303

If I try to log on to any Google service the tab crashes. There's also some random websites to cause crashes like stackoverflow.com. I've done the checking of my system with sfc /scannow and it all came out okay as well as doing safe mode and clearing out all my cookies/data. Here's the crash reports I keep getting (they are all pretty much the same): bp-04470f75-be59-4080-b624-24eac0190303 bp-69e099ef-573c-4dea-b781-8b5900190303 bp-39dec853-e59b-4316-b580-4bae70190303 bp-d6af900e-b87b-4b7f-9d71-d9ab20190303 bp-e9267ab4-c619-490c-88cd-43a6f0190303

Chosen solution

After digging a little further, it seems like this is a known issue with that last nightly release and they have pushed a new Nightly that will fix the problem.

I appreciate the response, though, FredMcD. Cheers!

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (5)

FredMcD
FredMcD
more options

Product Firefox Release Channel nightly Version 67.0a1 Build ID 20190302094156 (2019-03-02) OS Windows 10 OS Version 10.0.18348

bp-04470f75-be59-4080-b624-24eac0190303 bp-69e099ef-573c-4dea-b781-8b5900190303 bp-39dec853-e59b-4316-b580-4bae70190303

Signature: mozilla::dom::PWindowGlobalChild:: . SendBecomeCurrentWindowGlobal

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

mbae64.dll = Malwarebytes Anti-Exploit

This is for Sumo's Related Bugs 1532054 RESOLVED FIXED Crash in [@ mozilla::dom:: . PWindowGlobalChild::SendBecomeCurrentWindowGlobal]

Modified by FredMcD

FredMcD
FredMcD
more options

Make sure that Malwarebytes is fully up to date. If the problem continues, disable it.

Alonso G
Alonso G Klausimą uždavęs asmuo
more options

I checked Malwarebytes and it was up to date so I quit Malwarebytes and set it to not start-up then rebooted just to see if it would help.

Unfortunately, I still got a tab crash when trying to log in to Gmail.

Here's the report for that crash: bp-579aaa25-d3ad-478c-ac21-eed910190303

Alonso G
Alonso G Klausimą uždavęs asmuo
more options

Chosen Solution

After digging a little further, it seems like this is a known issue with that last nightly release and they have pushed a new Nightly that will fix the problem.

I appreciate the response, though, FredMcD. Cheers!

FredMcD
FredMcD
more options

That was very good work. Well done.