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What happened to the "Top Sites" home page? All I get is a blank screen. I'm using version 61.0.1 (64-bit).

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TymnWyem
TymnWyem
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I relied heavily on my Home Page being the "Top Sites" page, but now it's gone and I can't figure out how to get it back. I've tried the suggestion on one thread of going to "about.config" and changing the setting in "browser.newtabpage.activity-stream.topSitesCount", but that Preference isn't even there anymore.

I relied heavily on my Home Page being the "Top Sites" page, but now it's gone and I can't figure out how to get it back. I've tried the suggestion on one thread of going to "about.config" and changing the setting in "browser.newtabpage.activity-stream.topSitesCount", but that Preference isn't even there anymore.

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Shadow110
Shadow110
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Hi, no info was supplied about your Extensions, so Please : Try Firefox Safe Mode to TEST & see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

cor-el
cor-el
  • Moderator
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Do you still have any content on the about:newtab page?

You can check this pref on the about:config page.

  • browser.newtabpage.enabled = true

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.